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The Prince Akatoki London

5.0 star property
VIP Access

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Photo gallery for The Prince Akatoki London

Lobby lounge
Lobby lounge
Reception
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD
  • Place, Marble Arch
    ‪3 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Oxford Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Interior

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Property amenity

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Junior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Junior)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Property amenity

Executive Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Property amenity

Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Living area | Plasma TV, DVD player

Executive Junior Suite

  • Sleeps 3

View all photos for Executive Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 3

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3

View all photos for Studio Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Suite

  • Sleeps 3

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About this property

The Prince Akatoki London

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars. Plasma televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us that they can't get enough of the helpful staff at The Prince Akatoki London. During your stay, you're just a quick walk from Marble Arch. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Frameless Immersive Art Experience and 6 minutes on foot from Hyde Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Prince Akatoki London. A complete renovation of The Prince Akatoki London was completed in September 2019.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
TOKii – This restaurant serves breakfast, lunch and dinner.
The Malt Lounge and Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Malt Lounge and Bar
  • TOKii

Things to do

  • 24-hour gym
  • Library

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 88 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 36 per person
  • Pet fee: GBP 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arch Hotel
Arch Hotel London
Arch London
London Arch
The Arch London England
The Arch London Hotel London
Arch London Hotel
The Arch London England
The Arch London
The Prince Akatoki London Hotel
The Prince Akatoki London London
The Prince Akatoki London Hotel London

The Prince Akatoki London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1003 reviews
Rating 8 - Good. 138 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This is just a great hotel in every way. I love staying here.
Stayed 1 night in Nov 2025

8/10 Good

Rogerio, Rio de Janeiro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean hotel close to good quality shops. This was our fourth stay at this place so, we were a bit disappointed as returning guests by the fact that we were allocated some of the less attractive rooms on our first nights
Stayed 3 nights in Nov 2025

8/10 Good

tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was enjoyable
Stayed 5 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Great atmosphere, very clean throughout, quiet, very helpful staff and a lovely meal in the restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was superb and the room amenities were fantastic!
Stayed 1 night in Nov 2025

10/10 Excellent

Mohammad, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and well kept. Staff is very professional and accommodating. Would definitely return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was friendly and helpful, food was delicious
Stayed 5 nights in Oct 2025

10/10 Excellent

Selina

Stayed 1 night in Oct 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
.
Stayed 6 nights in Oct 2025

10/10 Excellent

Ihab

Location
Stayed 3 nights in Oct 2025

10/10 Excellent

Johanna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - I had a truly wonderful stay The staff was amazing ! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Tram Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service - staff was attentive, friendly, and professional. Our room was lovely and relaxing. And amazing location in close proximity to restaurants and shops.
Stayed 1 night in Oct 2025

8/10 Good

Yasmine

Liked: Cleanliness, staff & service
A nice hotel, breakfast was great and very accommodating staff however some points I did not like was that the air conditioning did not work for my entire 4 night stay and needing a key to operate the electricity in the room seemed quite cheap for a luxury hotel. Housekeeping also did not come on one of the days - just things I would not expect from a nice hotel like this. Otherwise everything else was good
Stayed 4 nights in Oct 2025

10/10 Excellent

JoAnnah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Reilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl, Broomfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT Hotel, loved our stay!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Whitney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a fantastic location. Will definitely stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yousef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cozy vibes and very friendly staff!
Stayed 6 nights in Sep 2025

4/10 Poor

fridrikh

Travelled with family
Disliked: Amenities, property conditions & facilities
I spent one night this week and 4 nights last week in this hotel. It was big surprise for me to see different between two rooms ( the same price) . 4 days last week: terrible small room, window as in jeil, we felt like a prisoner . Terrible bathroom and today… normal room: 2 windows, beautiful toilet from Japan. I booked one room 3 months ago and other just one month, the same price, but so different. I don’t think I will book this hotel again or recommend it to my friends.
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Stayed 4 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Sana

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here recently with our four-year old. Great location, walkable to great eats and shopping options. Adrian with the staff was incredibly welcoming and friendly to both us and our kid. It really left a lasting impression. We’re looking forward to our next stay here later this year.
Stayed 1 night in Aug 2025