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Best Western Louisville East Inn & Suites

2.5 star property

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Photo gallery for Best Western Louisville East Inn & Suites

Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Exterior
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9802 Bunsen Way, Louisville, KY, 40299
  • Place, Malibu Jack's
    ‪16 min walk‬
  • Place, Skyview Park
    ‪3 min drive‬
  • Place, Hunnington Place Shopping Center
    ‪4 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Louisville East Inn & Suites

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Louisville East Inn & Suites. During your stay, you'll be within walking distance of Hunnington Place Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include 2 meeting rooms, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 15 minutes by car from Louisville Zoo and 15 minutes from Louisville Mega Cavern
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. The business-friendly Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Louisville hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East

Best Western Louisville East

Best Western Envoy Hotel Louisville

Best Western Envoy Inn And Suites

Best Western Louisville

Louisville Best Western

Best Western Louisville East Hotel

Best Western Louisville East

Louisville & Suites Louisville

Best Western Louisville East Inn Suites

Best Western Louisville East Inn & Suites Hotel

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Amber

Travelled with family
Liked: Cleanliness
Room was very clean and comfortable. We had a double queen with separate living room which was great. Customer service was excellent. However pool was a little disappointing only 5 people could be in it and closed at 9. And breakfast was really off base they had menu for next day and non of it matched what was being served. No spoons either.
Stayed 1 night in Feb 2026

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, very clean, nice breakfast, and friendly staff.
Stayed 2 nights in Jan 2026

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy in room, dog barked frequently throughout night.
Stayed 1 night in Jan 2026

10/10 Excellent

Allisha

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing and the room was clean. The carpets were phenominal!
Stayed 1 night in Jan 2026

8/10 Good

Annette

Travelled with family
Liked: Staff & service, amenities
Hello the room were spotless but the rooms had several problems. I booked 2 rooms. The TV didn't work in one and the phone didn't work in the other. Mr. Eric accomodated us by giving us 2 better rooms the following night. He said that he wished he knew about it the day we arrived for our 2 day stay
Stayed 2 nights in Dec 2025

2/10 Terrible

Derwin

Stayed 1 night in Dec 2025

8/10 Good

Dora

Stayed 3 nights in Dec 2025

10/10 Excellent

Tiffney

Stayed 1 night in Dec 2025

4/10 Poor

Vickie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place has bed bugs
Stayed 2 nights in Dec 2025

8/10 Good

David

Stayed 1 night in Dec 2025

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice, beds a little lumpy but otherwise I slept well. Breakfast was delicious. Front desk was super friendly and made everything easy. I only wish they had more parking, lol! 10/10 they are also renovating everything as well 😀
Stayed 1 night in Dec 2025

10/10 Excellent

Jerome

Stayed 4 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Chandra

.
Stayed 2 nights in Oct 2025

6/10 Okay

Bobbi

Stayed 1 night in Nov 2025

10/10 Excellent

Jamillah

Stayed 1 night in Nov 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a staple in my travels when considering the Louisville Kentucky area
Stayed 2 nights in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Clean rooms clean towels and quit and good breakfast added
Stayed 2 nights in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

Jose

Stayed 1 night in Nov 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean.
Stayed 1 night in Nov 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities
This location was Clean all around , helpful staff members stood out as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 1 night in Nov 2025

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