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Hotel Louisville

2.5 star property

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Photo gallery for Hotel Louisville

Lobby
Standard Double Room, 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Front of property
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
120 W Broadway, Louisville, KY, 40202
  • Place, Louisville Palace
    ‪5 min walk‬
  • Place, Fourth Street Live!
    ‪9 min walk‬
  • Place, Kentucky International Convention Center
    ‪12 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, City View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Louisville

Hotel with free breakfast, near KFC Yum Center
This smoke-free hotel features a restaurant, a snack bar/deli and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services.
Hotel Louisville offers 40 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Televisions come with cable channels.

Bathrooms include a shower. This Louisville hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Louisville. During your stay, you're just a quick walk from Jewish Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a lift and an ATM
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Kentucky International Convention Center and a 2-minute drive from KFC Yum Center
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Hotel Louisville also features an ATM and a lift. Free self parking is available.

This Louisville hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Hotel Louisville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests should be aware that this non-profit hotel operates as transitional housing for families in recovery. Guestrooms are located on dedicated floors of the property and transitional residents may serve in training roles to support guest services.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Downtown Hotel Louisville
Hotel Louisville Hotel
Hotel Louisville Louisville
Hotel Louisville Hotel Louisville

Hotel Louisville Reviews

Reviews

6.6
Rating 10 - Excellent. 271 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 201 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Crystal

Disliked: Cleanliness, property conditions & facilities, room comfort
I knew this was a non-conventional hotel when I booked it, but I truly did not realize I was checking into a halfway house. Clearly, some of the folks that are in the program that runs this hotel live in the building. The room smelled and I didn't even touch the bed, I was so shook by the situation. We paid for the night and left to find another hotel out by the airport. I'm down for an adventure, but this was too much even for me. If it had been cute and charming and everybody was doing their best, I would have stayed. But it was so bad that I couldn't stop laughing the whole time I was there. Don't stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, great hotel. Right within the heart of Louisville. Everything was within reasonable walking distance of Downtown. Super friendly staff with an old school feel to the place. Would definitely stay here again for sure.
Stayed 2 nights in Oct 2025

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Amenities
The room was clean. The WiFi was slow and kept disconnecting. Most of the staff was great, but the cafe was unable to help with a simple allergy request.
Stayed 6 nights in Oct 2025

2/10 Terrible

CJ

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Jarrod

This place should not be listed as a hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Raquel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is surrounded by a chain-link fence and 1 blocked access. The parking lot is bordered with over-grown , unkept bushes. The entrances- one is blocked and locked with a sign saying check-in with security. The lobby is poorly lit, and cluttered with old bookcases and furniture. There are people lingering around the outside of the property - possibly homeless asking for money. The telephone and television did not work. The check-in staff was curt, and evasive when I asked if the property was safe to stay. When I politely said I didn’t feel safe and needed a refund, the desk clerk told me it was up to Expedia.
Stayed 1 night in Oct 2025

2/10 Terrible

Jack

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Know what you are getting into

This hotel is also low-income housing for locals. Bad side of town. Dangerous parking. Outdated rooms. Staff were pleasant - and the breakfast was edible (you are given a plate of food, no choices)
Stayed 4 nights in Sep 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service
Inexpensive, basic hotel near downtown Louisville. A little different but carrying out a very noble mission.
Stayed 1 night in Oct 2025

8/10 Good

Rolando

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Joel

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities
Friendly staff. Church affiliated.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
The moment I walked in, the first thing I smelled was vomit. The property feels more like long-term housing than a hotel. The environment did not feel clean or welcoming. I would not recommend staying here.
Stayed 1 night in Sep 2025

6/10 Okay

Dimitreus

Travelled with family
Stayed 2 nights in Sep 2025

8/10 Good

Cheyanne

Travelled with family
Liked: Staff & service
Stayed 5 nights in Sep 2025

4/10 Poor

Dawn

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was clean and serviced everyday except Sundays. The hotel is an inpatient recovery program and senior housing complex.ale sure you know this before you book. IDK you might like that kind of thing. Free continental breakfast was a donut and coffee in a styrofoam cup. TV did not work the entire time I stayed. Area is very dangerous.
Stayed 5 nights in Sep 2025

6/10 Okay

Carlton

Business traveller
Liked: Cleanliness, staff & service, amenities
The Building is very old. Traditional Furniture & Decor. My Room was quiet & comfortable. The Room had a Mini Fridge, Microwave & Coffee Maker. I didn’t have Breakfast which is complimentary. Downtown attractions are walkable & just minutes away from the property
Stayed 1 night in Sep 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Olivier

Excellent
Stayed 1 night in Sep 2025

4/10 Poor

Erin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed here for the festival and while I can put up with most things, this place was frustrating. Now I can give the benefit of the doubt and say that the basics were covered. Hot water, fresh towels, and even free complementary breakfast each day. The ladies that served breakfast and handled day time cleaning within the hotel room were very nice. However, that’s where the positives end. I found it very frustrating that there wasn’t any consistent front desk staffing at night; yet there’s security staff everywhere. I feel like perhaps there’s room for cross training with how many staff members were lingering around and how many customers needed help; because it definetly wasn’t just us lingering around the lobby, waiting for someone to help us. On top of that we were having constant key card issues, which resulted in us having to go downstairs every day of our trip and get them reset for our door. There was a constant smell of wet sewage or perhaps mildew in the lobby. And we actually chose to check out a day early because my roommate felt that it was making her sick as the trip progressed. I recognize that this place has an overarching mission to help those who have difficulties finding work, and I appreciate it. But this place just comes across as very disorganized and unfriendly. I wouldn’t recommend it unless you have no other options.
Stayed 4 nights in Sep 2025

8/10 Good

Aeron

Travelled with family
Liked: Staff & service
The picture in the listing seem to be old. Definitely could use an overhaul. We got stained towels one night, but did have good hot water. Overall staff was nice and it served the purpose of a place to sleep for a few hours. I would probably stay again
Stayed 4 nights in Sep 2025

2/10 Terrible

Olushola

Disliked: Cleanliness, property conditions & facilities, room comfort
The stinkest hotel I've ever been in. Smelled like throw up/vomrrÿyy
Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not advertised as a homeless shelter. We had individuals constantly stopping us for money inside and outside. The buffet advertised online did not exist and breakfast was not an option. You were fed as if you were in a soup kitchen. The air conditioner leaked and dumped water in the closet soaking all of our clothes. We were going to a timed concert and just had to have the clothes dried. They smelled rusty and burned by the time we go them back. The advertising is not the fault of the hotel. However, it should be noted the place has a bar at night where people were often intoxicated and security would have to escort us around. It was a lot of money not to know these things up front.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is gonna be an honest review. Yes it is a halfway home, does that bother me? No. The tenants of the halfway home were like any other guest at a hotel. You don't bother them, they don't bother you. No druggies or sketchy people or anything like that. Staff was nice and helpful. Lobby kind of smelled a little funky but that's not a huge deal. Room was clean and everything worked. Nice big king size bed. Totilet and shower were clean and worked well. Breakfast was made fresh to order and they had huge donuts that you could grab alongside them. I have seen people comparing about it being a halfway home but from my expereince of staying for 5 days, that's not a problem at all. Overall good stay for the price.
Stayed 5 nights in Sep 2025

10/10 Excellent

Harley

Stayed 1 night in Sep 2025

8/10 Good

Dylan

Stayed 1 night in Sep 2025