See all properties

MainStay Suites Louisville Jeffersontown

2.5 star property

Choose dates to view prices

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Gazebo
Exterior

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Southeast Christian Church
    ‪3 min drive‬
  • Mall St. Matthews
    ‪9 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(50 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, desk

Clarion Pointe Louisville East

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1093)
The price is €80
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Clarion Pointe Louisville East

About this property

MainStay Suites Louisville Jeffersontown

Hotel in Louisville with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at MainStay Suites Louisville Jeffersontown. During your stay, you'll be within walking distance of Southeast Christian Church. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes a gym
  • Just a 3-minute drive from Southeast Christian Church and a few minutes from Stonefield Square Shopping Center
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Louisville Jeffersontown, you'll find a fitness centre, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly MainStay Suites Louisville Jeffersontown also features multilingual staff, a picnic area, and coffee/tea in common area. Self parking is free.

This Louisville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1007 reviews
Rating 8 - Good. 300 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Staff & service
We literally just sold our home and our new one was not ready yet so we had to stay here for almost three weeks, short notice the ladies at the front desk was very helpful and friendly anytime I needed something they was there to help me, but the cleaning lady did not do a good job at all so I just went behind her and cleaned everything.
Stayed 25 nights in Mar 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, room comfort
Wow, first walking in the place was light bright and airy which I liked cleaned things I did not like was thin walls and I was told the Internet was out for the TV but not sure if I really believe that because I was fine using my tablet. The price was good and that is good because there was no breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Krystina

Disliked: Cleanliness, property conditions & facilities
Walking into the hotel, it reeked of weed. Most of the staff were friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Business traveller
Disliked: Property conditions & facilities

Will not be back

TV not working. WiFi was poor. No USB charging ports.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for extended stays. I've been here 2x, not an issue. If you are only staying 1 night, there will probably be no ice. Each freezer makes it's own and it takes a few.
Stayed 4 nights in Mar 2025

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel. HORRIBLE STAFF.

Staff was very rude & not helpful at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 8 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

tammy

Stayed 9 nights in Mar 2025

10/10 Excellent

AULONKA

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property and the staff was excellent. My only dislike is that there is no respect for people who are not pet friendly. I was annoyed by seeing dog waste on the ground in that parking was extremely offended when exiting one evening that a pet owners had to hold their dogs back with great restraint while they aggressively barked and growled at me walking by. For this reason the facility should use a seperate entrance/exit for pets.
Stayed 10 nights in Mar 2025

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, except for a number of noisy guests during the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristoffer

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Soad

Stayed 7 nights in Feb 2025

2/10 Terrible

Jemarkus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Workers and people staying there smoking right in front of the main door … didn’t have hot water my last 4 days staying
Stayed 7 nights in Feb 2025

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were dogs barking all night long as well as people yelling outside. Luke warm water in the shower.
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I had no access to the back of the TV to plug my streaming services in.
Stayed 1 night in Feb 2025

2/10 Terrible

mark

Travelled with group
Liked: Staff & service
Due to a huge f in mistake, on expedia mishandling never stayed there. The Staff was awesome tring to help our group find a hotell Expedia! You are a joke!!! Im dam mad.
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Business traveller
Liked: Room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tonya

Disliked: Cleanliness
Roaches, toilet flushing issues, bad shower head.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeisson

Business traveller
Excelente
Stayed 2 nights in Jan 2025

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

Possibly one of the worst hotels Ive stayed in. The whole facility needs a major update. My room had no TP until I went to get it. The smoke detector was missing and the wires hanging from the ceiling. The bed was barely more than a pull but trundle bed. The water in the shower was lukewarm at best. And there was just a general feeling of unsafeness. The side door that required the door key for entry was broken. Anyone could walk in without the office knowing. There was a gerneral stench of cigarette and Marijuana in the halls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025