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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Jones AT&T Stadium
    ‪2 min drive‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(92 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(27 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at MCM Eleganté Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Rustler Cafe
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes a conference centre. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Rustler Cafe – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

Reviews

MCM Eleganté Hotel & Suites Reviews

8.4

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1041 reviews
Rating 8 - Good. 225 out of 1041 reviews
Rating 6 - Okay. 126 out of 1041 reviews
Rating 4 - Poor. 58 out of 1041 reviews
Rating 2 - Terrible. 53 out of 1041 reviews

Reviews

4/10 Poor

Allyson

Travelled with family, Business traveller
When you walk in the lobby looks nice, but when you get to your room it is so awful we called for the maids to clean the bathroom - they were gone already. The rooms are run down and smelly, the bathroom sink area is tiny with poor lighting. The bathroom floors were warped and bathtub needs to be replaced. I have a black light and what I saw made me want to throw up. The breakfast for a made to order omelette was very good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice!!
Stayed 1 night in Aug 2025

4/10 Poor

Patricia

Stayed 1 night in Aug 2025

8/10 Good

Gudrun, New Hope

Travelled with partner
Liked: Amenities
Room and Bed were comfortable, bathtub was disgusting, drain and grout need urgent replacement. Steak dinner and salad bar in hotel dining room could be better but breakfast omelet station was great, Coffee was not so good. Parking area was partially fenced in and it felt safe to park our fully loaded SUV there without worry. We only stayed one night and felt not too safe being out at night to gas up.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesse at the front desk was fantastic. He is great at his work!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem it was the shower was clogged but we booked the rooms so we only use 1 shower

6/10 Okay

Nancy

Liked: Staff & service, room comfort
Tub shower area old and nasty looking. Needs updating. Otherwise room okay basic nothing special. Free breakfast was ok. Surprised there were no bread items such a bagels, pastries, toast etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

SCOTT

Stayed 2 nights in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
It was quiet and comfortable. Staff were polite and professional. The building is older so there is wear and tear. Was not an issue for me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that is in the heart of the action as far as Texas Tech events.
Stayed 1 night in Aug 2025

8/10 Good

Joel

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Hilmer

Liked: Staff & service
Disliked: Property conditions & facilities

Better options around.

Pics of the hotel are photoshop. This hotel is in need of renovation. Felt a bit bait and hook.
Stayed 1 night in Aug 2025

4/10 Poor

Benjamin

Travelled with family
Liked: Staff & service, amenities
Cockroaches in the room. Bedding was stained with what I assume is urine.
Stayed 1 night in Aug 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low Toilets and Chairs but overall very good.

Our only complaint was that the toilets are tiny. They sit way to low for people who are taller, or who have bad knees or hips. Wish the were chair height. Same with the chairs in the dining room. Too low. Breakfast was good. Staff super nice and accommodating.
Stayed 1 night in Jul 2025

8/10 Good

Carla

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Lynette

Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property with exceptionally pleasant staff. Breakfast was wonderful, with an on-staff omelette chef cooking to order. I had booked 4 nights, but owing to an airline delay arrived the second morning. I fully expected to pay the contracted 4 nights, but instead they checked me in early and charged for only 3! I will certainly stay at this hotel on future visits to Lubbock. I believe the expression is "Wreck 'em!"
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Titiana

Travelled with family, Business traveller
Liked: Staff & service, amenities
Food was not great we have room service and my daughter food cover was dirty the fries were dry Bed comfort was not that good it was a spring bed so making noise when you turned in the bed Internet access was good Transport access was perfect shout out to the morning driver he was cool because of him I can give 4 stars to the overall Thank you
Stayed 2 nights in Jul 2025

8/10 Good

Felix, Thompsons Station

Liked: Cleanliness, staff & service, property conditions & facilities
Oportunity was just on the noise, seams that the AC is the issue and do not control very well de temperature has a lot of variation
Stayed 1 night in Jul 2025

10/10 Excellent

Jada

Stayed 4 nights in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

J. Scot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was graduation weekend and the hotel was completely booked. The hotel is five floors. The elevator went out Thursday night and was out for at least the next two days, as it still wasn't fixed when we chcked out on Saturday. They had staff running peoples luggage and things for them, but it made the whole stay kind of inconvenient. Other than that and being a little dated, our stay there was really nice.
Stayed 2 nights in May 2025