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Lugano Center GuestHouse

1.0 star property

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Photo gallery for Lugano Center GuestHouse

Lobby sitting area
Comfort Studio, Annex Building | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Front of property
Comfort Studio, Annex Building | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2 Via Silvio Calloni, Lugano, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪8 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪10 min walk‬
  • Place, Via Nassa
    ‪10 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪87 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Double Room

8.0 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Triple Room

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Studio, Multiple Beds

Classic Studio, Multiple Beds | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Studio, Multiple Beds

  • 55 sq m
  • Sleeps 7
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for Classic Single Room, 1 Single Bed, Lake View

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Single Room, 1 Single Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, 1 Bedroom, Balcony

Classic Double or Twin Room, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Double Room with Lake View

Queen Double Room with Lake View | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Queen Double Room with Lake View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Double Room

Queen Double Room | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Queen Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Family Room, Balcony

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Studio, Annex Building

Comfort Studio, Annex Building | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Comfort Studio, Annex Building

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Lugano Center GuestHouse

Along with dry cleaning, this smoke-free guesthouse has laundry facilities and limo/town car service. WiFi in public areas is free. Additionally, a computer station, express check-in and express check-out are on-site.
Lugano Center GuestHouse offers 43 accommodations with washers/dryers and a safe. Kitchenettes offer fridges, stovetops, microwaves and coffee/tea makers.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Lugano guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Lugano Center GuestHouse, you're just a quick walk from Art Museum Lugano. You'll find features such as free WiFi in public areas, plus dry cleaning service and train station drop-off service (surcharge).
  • Free WiFi
  • Only motorbike parking on-site, free parking nearby
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Art Museum Lugano and 5 minutes on foot from Gabriele and Anna Braglia Foundation
  • Shopping centre, railway station and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include meeting rooms and limo/town car service. An area shuttle and a train station drop-off service are available for a fee. A terrace, a vending machine, and multilingual staff are also featured at Lugano Center GuestHouse. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Lugano guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1932
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CHF 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: CHF 25 per stay
  • Crib (infant bed) fee: CHF 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Lugano Center GuestHouse offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Lugano Center
Lugano Center GuestHouse Lugano
Lugano Center GuestHouse Guesthouse
Lugano Center GuestHouse Guesthouse Lugano
Lugano Center
Lugano Center GuestHouse Lugano
Lugano Center GuestHouse Guesthouse Lugano
Lugano Center GuestHouse Guesthouse

Lugano Center GuestHouse Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 112 out of 353 reviews
Rating 8 - Good. 155 out of 353 reviews
Rating 6 - Okay. 56 out of 353 reviews
Rating 4 - Poor. 18 out of 353 reviews
Rating 2 - Terrible. 12 out of 353 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Easy check-in, friendly staff ! The booking comes with a Ticino ticket that you can use for public transport and get a discount on activities.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Samman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having kitchennet was a very comfortable choice and finding ticino ticekt to travel around was absolutely a plus point and i enjoyed my stay there.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Yen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with the basic amenities. The free public transport pass for guests was really useful and the free laundry room was another big plus point!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable rooms and great location

Conveniently located old fashion lodge in Lugano.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Uzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff. Bus stop was close and also train station not too far away
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Amanda

Liked: Cleanliness, amenities
Staff were excellent . Accommodation was basic and clean. Quite shocked to discover that it wasn’t equipped with crockery or cutlery. We choose a guest house rather than a hotel so we could make basic snacks
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Killian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place for our needs. It was reasonably priced and had a kitchen area. It had a very good location.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Johan Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Most friendly and helpful staff. Nice option overall, especially at this price point.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Jos

Liked: Cleanliness
Adequate
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Three night trip

Overall a good stay, the location was brilliant for walking to town and getting transport. However, hidden costs involved such as cooking equipment and cleaning equipment. Air con was a hit or miss, overall a little pricey but generally okay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Laarni

Liked: Property conditions & facilities
Everything is convenient and easily accessible.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ka chun

Liked: Staff & service, property conditions & facilities, room comfort
It is only 15mins walk to city center and hotel will also provide city pass for tourist for free. You can take a bus to connect to town, too. If you are on the road trip, hotel will provide parking area with additional charge. And also can pay for cooking set.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Very limited parking near the guest house
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service
Old hotel fixed up with antiques and friendly staff.It was a short bus ride to center of town.They allowed us a room early because we were tired from plane and train ride.
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst places I've ever stayed. Rooms urges a deep cleaning and remodelation. The walls in the room are very dirty and full of stains.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Boris

Liked: Cleanliness, staff & service, room comfort
.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Thi Nhu Ai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was quite dirty. The floors were sticky and did not feel clean. The receptionist was very nice and helpful and the location is pretty convenient to travel around Lugano.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Cade

Liked: Staff & service, amenities
Very good
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Very small for three people. Seemed very damp. The location was good. 15 minute walk to the centre of the city or the bus stop was right outside the hotel. Staff were friendly. Very expensive place to eat.
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Judy

Disliked: Cleanliness, amenities, property conditions & facilities
Rarely do I give a bad review, but this Hôtel warrants one. First, Expedia states shuttle available (for a fee) and that is not the case. This is really a step up from a hostel. Bare minimum. We booked a queen bed, got a double. This hotel is for those looking for a bed to sleep and shower. The staff were great- helpful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was additional 20 francs.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Hjalte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!

This place has bed bugs! Stay away!
Stayed 1 night in Oct 2023