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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Point of interest
Classic Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪3 min drive‬
  • Mote Park
    ‪6 min drive‬
  • Kent Life
    ‪7 min drive‬
  • London (LCY-London City)
    ‪52 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Extra beds

Family Room, Multiple Beds (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, body wraps or deep-tissue massages at Exquisite Beauty Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute drive from Leeds Castle and 6 minutes from Mote Park
  • Pets welcome for a fee
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Arts – This brasserie serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 263 out of 1002 reviews
Rating 8 - Good. 389 out of 1002 reviews
Rating 6 - Okay. 191 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Ari

Business traveller
Liked: Cleanliness, staff & service, room comfort

reliable

streight forward business hotel. a bit outdated, but friendly, efficient and a good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Brett

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

shirley

Disliked: Staff & service

Very disappointing

Very disappointing stay this time. Hardly any drinks in the bar as they had sent the drinks to there event bar, so no drinks of our liking. Then for evening meal most items on the bar menu were not available. Then to top it off world war 3 was happening in the corridors in the early hours 😴
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with a young family. Spacious family room, quiet pool and super breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
On arrival to my room the bed hadn’t been made and there were dirty cups still there. Went to the receptionist and she kindly moved me to another room. There was a lot of mould and damp in the corridors of the hotel. My new room had blood on the lampshade. Gym was a good size and had lots of machines. Restaurant was small, long wait for a table. Bar area also small, hardly any tables or chairs most people standing up. Bar food was nice, long wait though about 40 minutes.
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

kenneth

Travelled with partner
Liked: Cleanliness, amenities
The curtains in the bedroom were frankly disgusting, they were ripped and torn and looked dirty.
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff throughout the Hotel, always happy to help. Breakfasts were Brilliant and set up very well with a really fantastic choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - Nina was especially helpful and kind. Room nice and restaurant food good. Nice facilities and comfy firm bed.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were too hot at night
Stayed 3 nights in Jan 2025

6/10 Okay

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Adequate

The room was good apart from too hot . Slept with windows open as the radiator could not be adjusted . Shower not very warm
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort

One night stay in a suite in January

Our Suite was very comfortable and clean. Bathroom was a little small for a suite and one of the wall lights were not working. Room was very cold when we arrived. The central heating in the room was completely turned off. We manage to get both radiators on again and there were two electric fires in the suite for added warmth. Breakfast was good. Pool was nice with a hot spa tub. Surrounding grounds were nice for a walk. We did not eat evening meal on this occasion as we went to a nearby Indian Restaurant for dinner. Would stay again. General feel of the hotel is a little tired but clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean and comfortable place with a good breakfast.
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
Dust on the lights above mirror in bathroom. Toothpaste on the mirror. Suspect hair in the bath. Thick dust on the bead head. Heavy staining on the bathroom pipes. Over priced breakfast . greasy burger and onion rings.
Stayed 2 nights in Dec 2024

6/10 Okay

MICHAEL

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked one night as we were spending Christmas with relatives near by and this hotel has a reputation for being excellent. The staff on reception were friendly but unfortunately it went down hill from there. Our room was on the second floor about as far from reception as possible. I think this must be because we booked through Expedia as we have experienced this at other hotels when booking through an agency. The lift was situated down some stairs from reception and the stair lift was out of order so not great for disabled guests. The corridors were quite nice and looked as if they had new carpets. The room was a different story quite small, which wasn't a problem, and the beds were comfortable although the duvet cover had some stains on it. The cover had been laundered so just a bit disappointing that it wasn't checked before being put on the bed. The net curtains were dirty and had a number of holes and splits in them. One of the bath towels had a big hole in it. The decor was tired and there was a lot of peeling paint around the windows. The heating was traditional radiators but we couldn't turn it off so the room was too hot. The carpet definitely needs cleaning. The wardrobe had 4 hangers with no draw or shelf space or even a stand to put a case on! Having said that, it was quiet and served the purpose. OK for one night but I wouldn't want to spend more than one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Dec 2024