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Mahkota Hotel Malacca

3.0 star property

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Photo gallery for Mahkota Hotel Malacca

2 outdoor pools, pool loungers
Interior
Front of property
Bathroom sink
Interior entrance

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 16 Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
  • Place, Mahkota Parade Shopping Mall
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪3 min walk‬
  • Place, Hatten Square
    ‪3 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Soundproofing, free cots/infant beds, rollaway beds

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Room

View from room

Premier Room

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

LED TV

Junior Suite

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

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Deluxe Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms

View from room

Deluxe Apartment, 2 Bedrooms

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

View from room

Standard Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

View from room

Standard Apartment, 2 Bedrooms

  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

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Interior entrance
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  • Parking included
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The price is €27
includes taxes & fees
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About this property

Mahkota Hotel Malacca

This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Mahkota Hotel Malacca offers 269 accommodations with a hairdryer and free toiletries. LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mahkota Hotel Malacca, you're just a quick walk from Mahkota Medical Center. 2 outdoor pools, a restaurant and a gym are available.
  • Enjoy a bite to eat at Cafe Mahkota, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Mahkota Parade Shopping Mall and 4 minutes on foot from Mahkota Medical Center
Mahkota Hotel Malacca offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

You'll find a business centre on site. Event space at this hotel measures 21280 square feet (1977 square metres) and includes conference space. A fitness centre, a sauna, and gift shops/newsstands are also featured at the family-friendly Mahkota Hotel Malacca.

This 3-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cafe Mahkota – This buffet restaurant specialises in international cuisine.
Pizza Terrace – This restaurant is located by the pool and specialises in pizza.
Bay Lounge – On-site cocktail bar. Happy hour is offered.
Oasis Karaoke – On-site karaoke bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free dial-up internet

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 35 for adults and MYR 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bay Lounge
  • Cafe Mahkota
  • Oasis Karaoke
  • Pizza Terrace

Things to do

  • 2 outdoor pools
  • Gym
  • Hot tub
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,280 square feet of conference space
  • Business centre

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Pets

  • Pets and service animals are not allowed at Mahkota Hotel Malacca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 for adults and from MYR 17.5 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mahkota
Mahkota Hotel
Mahkota Hotel Melaka
Mahkota Hotel Melaka Malacca
Mahkota Melaka Malacca
Mahkota Hotel Melaka
Mahkota Hotel Malacca Hotel
Mahkota Hotel Malacca Malacca City
Mahkota Hotel Malacca Hotel Malacca City

Mahkota Hotel Malacca Reviews

Reviews

6.0
Rating 10 - Excellent. 29 out of 536 reviews
Rating 8 - Good. 148 out of 536 reviews
Rating 6 - Okay. 186 out of 536 reviews
Rating 4 - Poor. 103 out of 536 reviews
Rating 2 - Terrible. 70 out of 536 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Inuzuka

Disliked: Amenities, property conditions & facilities
Air conditioner was not working propery.(not cool)
Stayed 4 nights in Feb 2020
Verified

2/10 Terrible

Dr

Disliked: Cleanliness, property conditions & facilities

The descriptions not stating true.

The room toilet bowl is not stable. Can be shaking. Balcony asked to open but no staff came over. Tv signal Super poor. Entrance can’t use the side door. Cooking not able to use.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Lee

Disliked: Staff & service, room comfort
Standard drop compare with last visit.
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Ipohmali

Disliked: Staff & service, amenities, property conditions & facilities
Had to line up for 45 minutes just to check in. Door to kitchen balcony could not close so there was a security issue. Towels were old and worn out, felt more like gunny sacks. Will not consider this place again for future visits.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Nick

Disliked: Staff & service

SHIT hotel I blacklisted

Worst service ever. Official check-in 2pm-7pm but when I checked-in at 5pm, 1 of the 2 room I booked not ready. Booked together but on different floor, absolutely no request was accommodated. Hence We gathered in 1 room first & Receptionist supposed to notify us once the other room is ready but it didn’t happen till I confronted at front desk at 7pm. Cited late checkout @1pm is allowed despite so late checkin. The duty receptionist said he knows nothing about it as the previous lady off duty. Each room booked for 3 person. First room found without towel, safe & TV remote not working. Hotel ran out of toothbrush when I requested for 3rd toothbrush . Didn’t send us hair dryer as requested. Bathroom flooded (slow drainage). Wardrobe handle dropped. I have been travelling for the past 20 over years, this is the worst experience I ever had. MAHKOTA Hotel, I will remember this disappointing name. No apology from anyone of them, don’t even need to talk about refunding. Now let me see what reply HOTEL.com can give, otherwise just switch booking apps I believe.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great
Stayed 1 night in Dec 2019
Verified

8/10 Good

Francis

Hotel need to upgrade

Location of the hotel is good but the building is abit old and need to upgrade especially the lift.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Muhunthan

Disliked: Cleanliness, property conditions & facilities, room comfort
room smell paints (believe they just painted and the smell quite bad. Curtin torn, old chair, bed and even bedsheet colour faded badly
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staffs, modalate accommodation but some look old
Stayed 19 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and tired requiring much needed upgrade and refurbishment.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Nicole

Liked: Staff & service

2 nights stay at apartment

Well just that i felt the hotel should really go through renovation. It's like going back on time to the 1990's I felt it's okay not too bad just the furniture is just dated. The staff are friendly and helpful.
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Need to upgrade the toilet facilities
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

ASKIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Shahratul

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointed
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

SIN PENG

Liked: Staff & service, room comfort

The rooms are a bit dated.

No wifi in rooms except the lobby
Stayed 1 night in Apr 2019
Verified

8/10 Good

WENDY YEW BEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Good stay, parking free & safe I like very much. Room nice view of swimming pool so very great. Will come again.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Zaifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok all
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Yetty

Liked: Staff & service
everything is ok . The only problem is with the water tab sink in the kitchen ( due to pressure ) sounds so loud . Informed counter staff upon check out .
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is good for that price. Be prepared to spend more time outside as the rooms really need some upkeep. Its just a place to sleep.
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Kamaruddin

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel apartment I've went thru so far. 0 number of towels were given. Room is dirty. Water pressure super slow in one of the toilet and the other room is practically worst than urine water pressure. From level G all the way to the room, the environment is very unpleasant. Room is 6078. Shall not recommend this hotel to other people.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Shahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All about hotel was okay except for the bathroom. The pipe is not functioning.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Dahnyor

near to shopping malls

good breakfast but not so good lift conditions old hotel but worth for the money
Stayed 1 night in May 2017
Verified

6/10 Okay

Mariam

Liked: Room comfort

Nice hotel

A bit if a distance from Jonker Street. Walkable when the weather is cooler, but I ended up taking a taxi back and forth as it was too hot to walk in. Very nice room for the price, but everything else there is quite expensive (food etc). Also, the hotel is made up of flats and mine ended up being quite a distance from reception.
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Jaclyn

Disliked: Cleanliness, property conditions & facilities, room comfort

Old & Total Lack of Maintainance

Carpark is very clastophobic with tight corners and lack of lighting... near to creepy. We parked at level 1 instead of trying to navigate up the carpark risking scratching our rented car. The main door lock was jammed & looked like it got forced open before with the sides rotted and chipped. Upon entering, we were greeted with a musty moldy smelling room. Floors are clean but all furnishings are mostly in bad condition (ie. moldy, chipped, stained, etc.). We were even afraid of leaning on the balcony railings for fear of it giving way as the metal parts are rusted and cement chipped off. Toilet is cramped with moldy & cracked mirror. The bathtub is stained and chipped. Aircon is so far still working ok but not that cold - with water stains & mold around it and all over the ceilings. What's worst is that I thought the rooms have WIFI, but apparently, no. They only have WIFI at the first floor lobby where groups of people would gather to use their phones. We were only told when we checked in and had to purchase a mobile data card to use our phones in the room. TV is a very vintage 14" box with only 2 channels working over 10+ channels - no cable channels at all. In short, no entertainment in room at all. And room service is not in sync with their room rates too. Food is priced just like 5star hotels where their quality is even less than 1star. The quality of the room is not worth the money saved.
Stayed 3 nights in Jun 2018
Verified

4/10 Poor

Can Qi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Must read fine print carefully & prepare for less

Mahkota was essentially resort apartment, so don’t expect the decor or facilities to be as hotel. Does not provides amenities like toothbrush. Tap was rusty and comes with yellow water. Last straw was the description given being WiFi is provided, yet it was available only on the first floor (for public) which I could not tap into even when I live on the third level. You need to purchase WiFi separately if you want to have internet access in your own room. Only good point was it’s location. Less than 5 mins walk from lobby to opposite Mahkota parade. Located in the danraran district, so you can get food and to shopping mall easily.
Stayed 2 nights in May 2018