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The Rucksack Caratel - Jonker Wing

2.5 star property

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Photo gallery for The Rucksack Caratel - Jonker Wing

Standard Queen | Minibar, in-room safe, desk, iron/ironing board
Interior entrance
Interior detail
Lobby lounge
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
16, Jalan Laksamana, Bandar Hilir, Malacca City, 75000
  • Place, Jonker Street Night Market
    ‪2 min walk‬
  • Place, Malacca River
    ‪3 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪5 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen

Standard Queen | Minibar, in-room safe, desk, iron/ironing board

Standard Queen

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen

Deluxe Queen | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

Superior Queen | Minibar, in-room safe, desk, iron/ironing board

Superior Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, iron/ironing board

Premier King

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Rucksack Caratel - Jonker Wing

This smoke-free hotel features a restaurant, a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance. All 25 rooms offer free WiFi, minibars and flat-screen TVs with cable channels. Rainfall showerheads, electric kettles and free bottled water are among the other amenities available to guests.
The Rucksack Caratel - Jonker Wing offers 25 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Malacca City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

During your stay at The Rucksack Caratel - Jonker Wing, you're just a quick walk from Jonker Street Night Market. Free WiFi in public areas and a restaurant are available. This budget hotel has 25 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.
  • Air-conditioned accommodations with flat-screen TVs, minibars and rainfall showerheads
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and multilingual staff
  • Steps from Church of St. Francis Xavier and Christ Church
There's a restaurant on site. WiFi is free in public spaces. The Rucksack Caratel - Jonker Wing also features multilingual staff and a front desk safe.

This Malacca City hotel is smoke free.

The Rucksack Caratel - Jonker Wing has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 56.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 56.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rucksack Caratel Jonker Wing Hotel Malacca
Rucksack Caratel Jonker Wing Hotel
Rucksack Caratel Jonker Wing Malacca
Rucksack Caratel Jonker Wing
The Rucksack Caratel Jonker Wing
The Rucksack Caratel - Jonker Wing Hotel
The Rucksack Caratel - Jonker Wing Malacca City
The Rucksack Caratel - Jonker Wing Hotel Malacca City

The Rucksack Caratel - Jonker Wing Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 19 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfy room!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Chee Meng

Liked: Staff & service, property conditions & facilities, room comfort

A family trip

Really good location. Overall happy stay. But bed was creaky and towels were stained.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kin Tsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for money

Friendly staff. Quick check in. Clean room and lobby. Great location.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Good value ofr money. But internet connections need to be up-graded!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Hip Boutique Hotel in the Heart of Malacca!

Fantastic location surrounded by sights of Malacca! Clean and decent place to lay your head after a long day out sightseeing. Areas for improvement: Stable/reliable WiFi connection, breakfast options for vegetarians.
Stayed 2 nights in Dec 2018

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Lot of mosquitos inside the room.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great location, very clean, exactly as pictured. My only complaints- 1) the walls are quite thin, so you can hear your neighbors’ every move, 2) the WiFi doesn’t have a good signal and annoyingly you must refresh your access every 30 minutes. Other than these two things, it was a great stay.
Stayed 1 night in Sep 2018

10/10 Excellent

Huey, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable hotel with exceptional service from the front desk employee. Only area for improvement: the whole washroom gets wet after shower.
Stayed 1 night in Sep 2018

4/10 Poor

Irene, singapore

Liked: Staff & service
Disliked: Room comfort

Good location but noisy.

Rooms are not soundproof.can hear the slamming of doors & noises etc. The sink is outside the bathroom. Water flood in the bathroom to the toilet bowl area after every bath. Terrible. It’s the design flaw. Housekeeping is terrible, did not refill toilet roll, tissue box, sleepers etc. The windows faced a concrete wall, cleverly decorated with plastic plants. But the room looks dark.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Kian, Singapore, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

I had a splendid stay at The Rucksack Caratel - Jonker Wing. Initially we walked to the Garden Wing, and thankfully the staff guided us the way to the Jonker Wing (only a 8-10 min walk away) and even provided their own customised map of Malacca together with a list of food places recommended. We used the list to visit many places and enjoyed the food so much. The room was amazing - comfortable and did not lack any facilities, not to mention the affordable rates. Staff was also very friendly and helpful. Breakfast served was pretty good too. Highly recommended place to stay at, would stay there again if I return to Malacca.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For another stay

Friendly staff, ease of communication, location ideal to various hot spots.
Stayed 2 nights in Jun 2018

10/10 Excellent

Pui Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Rucksack

The stay was awesome. It was only there when I realized that the location of the hotel is almost at the center of places of interest. Just a reminder that if you want to have your room cleaned, you have to hang the clean up room tag at the door, unlike in hotels, no need to do this.

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommended

Highly recommended, especially if it’s your first visit to Melaka. Beside the superb location; the room is clean and comfortable. The hotel staff (Daniel) was super friendly and helpful!
Stayed 2 nights in Mar 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic hotel room, very comfortable!

I spent a lot of time trying to find the right place in Melaka. I was going to be traveling solo for the first time and wanted a room that would be comfortable as well as a location that would be convenient. Upon checking in at Rucksack, I was greeted by a very friendly woman at reception who provided a map and made great restaurant recommendations for dinner that night. I didn't realize I would need to put down 100 Ringit deposit, so be sure to have cash handy. In terms of the hotel itself, the lobby area was slightly different than what I expected but had everything you could need - good lounge space and a delicious breakfast buffet (I enjoyed the waffles and maple syrup each morning). The room was fantastic. I felt like I was in a chic NY city boutique hotel that would cost $500 a night. The location was steps from Dutch Square, the river, and Jonker Street (though be aware that the market there only takes place on weekends). I would absolutely recommend this place!
Stayed 3 nights in Mar 2018

10/10 Excellent

JM, SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is really ideal for a weekend getaway to Malacca. It is just a 3 minutes walk to Jonker Street and the Riverside. The room is cosy and the hotel staff are really friendly. The breakfast spread is not a lot, but it is simple and good. It is also very convenient to explore Malacca from the hotel's location! There is nothing not to like about this space (:
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near night market. Good location.

I love this hotel and the staff is very friendly. Simple and tasty breakfast. Clean and comfortable room.
Stayed 2 nights in Dec 2017

8/10 Good

Nicolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place, with a small HeadsUp...

Fantastic place but with a BUT... I loved the location, right next to Christ Church, very clean and polite service. The rooms were positively different and really enjoyed how it was BUT... in the grand rooms with windows, the street with heavy traffic is just 2-3 meters from the windows. High noise all night and I would NOT stay in the grand rooms again. However, I was informed that the Putery rooms are all the way in the Back and super quiet. I would come back, I would stay in the same hotel but I would pick that room and not the grand room due to noise. Everything else was really positive!
Stayed 1 night in Feb 2018

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice hotel, cosy and neat, right at jonker walk doorstep.
Stayed 2 nights in Dec 2017

8/10 Good

MK, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and walking distance to Jonker

Nice and clean room. 2 minutes walk to Jonker Street 5 minutes walk to Dataran Pahlawan Melaka Megamall
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Good location but basics are lacking

This is a new hotel situated in close proximity to the central sights in Malacca. It has a hip vibe with pop art and signs featuring the local slang expressions and colourful furnishing. I found the hotel pleasant and room very clean and beautiful. The hotel staff was attentive and the whole check-in process was smooth and efficient. While the hotel is overall good, it lacks in some basic areas and for these reasons I won't stay here again.: The room is equipped with shampoo, body wash, and toothbrush, and a hairdryer but you won't find other amenities. The walls are very thin and I woke up in the middle of the night to the sound of my next door neighbours fighting and yelling. Breakfast is provided over an unreasonably short window of 8:00-10:00 am and the food is not that good (they only provide instant coffee, for example). There is a restaurant menu that only includes American style fried food (think burgers and fries) but no healthier options, drink menu that only includes beer but not wine. The hotel faces one of the main streets that has a constant flow of traffic and crossing it makes it a pain. Despite these issues, the hotel is clean, brand new, beautifully furnished (targeting the young 20s crowd), and reasonably priced. It is a 1-2 minute walk to Christ Church, so definitely stay here if you'd like to be near the sights! For me, I feel like I'm a bit old for the place (I'm in my late 30s)-- would stay elsewhere next time.
Stayed 1 night in Nov 2017

8/10 Good

Radhiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017