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Mercure Mannheim Am Rathaus

3.5 star property

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Photo gallery for Mercure Mannheim Am Rathaus

Exterior
Exterior
Bar (on property)
Miscellaneous
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
F7, 5-13, Mannheim, BW, 68159
  • Place, University of Mannheim
    ‪6 min walk‬
  • Place, Mannheim Jesuit Church
    ‪9 min walk‬
  • Place, Mannheim Palace
    ‪10 min walk‬
  • Airport, Mannheim (MHG)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Privilege, Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Reception
Premier Inn Mannheim City Centre
Schwetzingerstadt
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 96 reviews
The price is €59
includes taxes & fees
5 Jul - 6 Jul
Premier Inn Mannheim City Centre

About this property

Mercure Mannheim Am Rathaus

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk and express check-in. Housekeeping is available on request.
Mercure Mannheim Am Rathaus offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 66-cm LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Mannheim Am Rathaus. During your stay, you're just a quick walk from Mannheim City Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and multilingual staff
  • Just a 3-minute walk from Mannheim City Hall and 4 minutes on foot from Jüdische Gemeinde Mannheim
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 7 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at Mercure Mannheim Am Rathaus. Parking is available for a fee.

This 3.5-star Mannheim hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
RELAX – On-site restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RELAX

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Mannheim Am Rathaus
Mannheim Mercure
Mercure Am Rathaus Mannheim
Mercure Mannheim
Mercure Mannheim Rathaus
Mercure Rathaus Mannheim
Rathaus Mannheim
Accor Hotel Mannheim Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus
Mercure Am Rathaus
Mercure Mannheim Am Rathaus Hotel
Mercure Mannheim Am Rathaus Mannheim
Mercure Mannheim Am Rathaus Hotel Mannheim

Mercure Mannheim Am Rathaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 943 reviews
Rating 8 - Good. 395 out of 943 reviews
Rating 6 - Okay. 53 out of 943 reviews
Rating 4 - Poor. 11 out of 943 reviews
Rating 2 - Terrible. 10 out of 943 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ABDULLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean accommodation, everything was great, highly recommended.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities
Fine room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Damla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay. Next time we will be staying there again
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value, easy waking and centrally located.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked this hotel very much. Very nice lobby, bar and breakfast room. A short walk to Marktplatz and the trams. Rooms and bathrooms were small but comfortable enough. Staff at reception were very friendly. Uber to the train station about €7.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with excellent service. The staff very helpful. Safe parking. The room was big and really clean. The breakfast was very good. Absolutely a hotel we can recommend and will come back to.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jean Marc

Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean and conveniently located with a quick tram from the heart of the city.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Iouli

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay, the only point - the breakfast for 23€/person is too expensive
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Clean and nice room semi-comfy bed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very good price and value for overnight stays, very nice breakfast and friendly staff. Would love to stay again in the future. Thank you and warm Greetings.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms, clean
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location and the breakfasts were amazing - excellent choice and selection. Staff were friendly and always willing to work to meet any requests.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Özge

Liked: Amenities
Top
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Seren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean room! Rollaway bed for our son was already set up for us on arrival. Loved the welcome drink on a warm day!
Stayed 1 night in Jul 2025
Verified

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and approachable staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

bum jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

it was so nice to stay. i had a very good sleep. the morning breakfast was so delicious.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Manette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the city center.

Wonderful hotel located in a great location and walking distance to the city center. Clean room, clean property. I will definitely stay here again.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet hotel near to the city center

Nice hotel near Marktplatz in Mannheim. The services and comfort of the hotel were very good. However, I missed more variety in the food offered for vegan or vegetarian guests at breakfast (e.g. dried fruits cream or seeds).
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish, a taste of luxury, neatiful a lovely breakfast.
Three of our pickups on a PENN strat
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

susan p.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice inside. All updated. Comfortable rooms. Breakfast great. Parking was easy. Would definitely stay there again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super helpful and friendly. Hotel was extremely comfortable. Breakfast expensive so didn’t take it there - good options nearby. Would definitely stay again.
Stayed 1 night in Aug 2023