Grand Inn Hotel Mataram

3.0 star property

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Superior Room, 1 Double Bed | Premium bedding, desk, blackout curtains, free WiFi
Breakfast, lunch and dinner served
Exterior
Reception
Meeting facility

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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Jalan Arya Banjar Getas, Sekarbela, Mataram, Nusa Tenggara Barat, 83114
  • Place, Museum Negeri Nusa Tenggara Barat
    ‪8 min drive‬
  • Place, Lombok Epicentrum Mall
    ‪12 min drive‬
  • Place, Senggigi Beach
    ‪19 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪47 min drive‬

Room options

Superior Room, 1 Double Bed

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Grand Inn Hotel Mataram

Along with a restaurant, this hotel has a business centre and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
Grand Inn Hotel Mataram offers 40 accommodations with complimentary bottles of water and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Grand Inn Hotel Mataram. During your stay, you'll be within walking distance of Museum Negeri Nusa Tenggara Barat. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Museum Negeri Nusa Tenggara Barat and a few minutes from Islamic Center NTB
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Grand Inn Hotel Mataram also features tour/ticket assistance, a garden, and dry cleaning/laundry services. Self parking is free.
Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets: IDR 300000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: IDR 300000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Mataram
Grand Inn Hotel Lombok/Mataram
Grand Inn Hotel Mataram Hotel
Grand Inn Hotel Mataram Mataram
Grand Inn Hotel Mataram Hotel Mataram

Grand Inn Hotel Mataram Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Moslem area of Lombok

This Hotel is quite good in as far as its fairly new and strong and with stood 3 Earth quakes while i was there 7.4 - 5.4 -6.9 and did relativily little damage so was pleased with that aspect . Hotel is in in a strong moslem area with nothing here to interest the western foreigner except if you want to listen to the Mosque early morning and night and have a speaker close to Hotel . Walking distance to the beach No food around here and definately no Beer . Hotel food is Rice or Noodle Nasagoreng for Breakfast Not a Buffet Breakfast as said . Need to catch a taxi back to Segiggi if you wand good food and drinks with bars and restaurants The Hotel and staff as such were very friendly but English is very limited by staff which is understandable for this area. But all in all was a pleasant stay in a fairly clean hotel big rooms and good hotwater
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
mediocre
Stayed 1 night in Sep 2017

6/10 Okay

Julie, Australia

Liked: Cleanliness, staff & service, room comfort

Great sized room and bed though difficult location

Grand Inn Hotel provides guests with rooms that are great value for money. The room was large and the bed was most likely a king size which was great when sharing with a friend. There was plenty of room to fit suitcase, a small bench with a kettle and a wardrobe. The TV was also a nice luxury with a few channels with movies in English! The bathroom was difficult as, like most showers in Indonesia, you shower with no shower curtain or glass walls so the show bathroom flooded and took a long time to drain away all the water. The staff were very friendly and the manager was very good at making us feel comfortable and welcome. However, it was sometimes difficult to communicate with some of the staff as they spoke limited English. The only real disappointment for this hotel was the location. You cannot walk to any nice beaches, scenery or even shops and markets. You have to catch a taxi or get a driver which is relatively expensive as most of the places to see are 1-2 hours drive away. The taxi drivers are also less friendly in this particular area and try to charge you higher fees than even their meters so you need to be extra careful to not be scammed and ripped off as a tourist.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cukup sekali aku merasaaaa, berdendang.

AC kayaknya dah lama gak dibersihkan, dinginnya gak nendang lagi. Exhaust Fan di kamar mandi mati jadi pengab dan bau toilet masuk ke kamar. Fasilitas Hotel tidak terpelihara dengan baik.
Stayed 1 night in Mar 2020