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Hotel Matsumoto Hills

3.0 star property

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Photo gallery for Hotel Matsumoto Hills

Spa
Bicycling
Interior entrance
Children’s area
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
2-3-16 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪7 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪14 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, Smoking

Desk, free WiFi, bed sheets

Standard Double Room, Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Smoking

Desk, free WiFi, bed sheets

Standard Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Smoking

Standard Twin Room, Smoking | Desk, free WiFi, bed sheets

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Matsumoto Hills

Along with a restaurant, this hotel has self parking and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include free use of bicycles, laundry facilities and a vending machine.
Hotel Matsumoto Hills offers 36 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Matsumoto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.
During your stay at Hotel Matsumoto Hills, you're just a quick walk from Zenkyuin Temple. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes complimentary bicycles
  • Within a 10-minute walk of Zenkyuin Temple and Fukashi Shrine
There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. Hotel Matsumoto Hills also features a vending machine, laundry facilities, and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

Guests are served a free buffet breakfast.
Hotel Matsumoto Hills has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 850 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 850 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 3:00 PM - 10:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Matsumoto Hills.

Property is also known as

Matsumoto Hills
Hotel Matsumoto Hills Hotel
Hotel Matsumoto Hills Matsumoto
Hotel Matsumoto Hills Hotel Matsumoto

Hotel Matsumoto Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 33 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that yhey still cleaned the room even of we had a short stay. quiet enviroment. delicious breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

For the price it was excellent! Breakfast was included and there was a nice bath to relax in every night, with very helpful and kind staff members! I had no issues during my stay at all.
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Noting I liked, no one there that speaks English and all posting and instructions in Japanese if I knew I wouldn’t have book with this hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a clean, but old. But service was great, and breakfast was simple and delicious (:
Stayed 2 nights in May 2019

6/10 Okay

Betty, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older building with small room but adequate for a place to sleep. They had a very nice breakfast.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown hotel - it took us a few minutes to identify the exact building. They had us park a long block away but gave us a free parking pass so we didn't have to pay the 800 yen fee ourselves. Easy walk to the castle. Several restaurants nearby. I parked on the sidewalk in front of the hotel to load our baggage - we saw service vans doing the same. Decent Japanese breakfast with eggs and bread too.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for walking to train station and the main attractions, like the castle and shopping/restaurants. The staff went out of their way to make sure we had extra conveniences, like a tea pot. I also had help with translating the Japanese washing machine! The breakfast gave you many options, including cooking your own eggs, which we really enjoyed. The dishes were also different on each day, and we loved the variety. Nice quiet neighborhood. The room was small but efficiently arranged. We would stay here again.
Stayed 3 nights in May 2018

2/10 Terrible

MASATO

Disliked: Cleanliness, staff & service, property conditions & facilities
最悪な旅館より酷い。
Stayed 1 night in May 2025

8/10 Good

masanori

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Yohichi

Stayed 1 night in Mar 2025

8/10 Good

Shigeharu, kyoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良かった
Stayed 1 night in Jan 2025

8/10 Good

カズミ

Liked: Staff & service
お値段にしては、朝食付きでお風呂もヒノキ湯があり、ゆったりとできました。
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段相応です。安いホテルにしては、よかったです。
Stayed 1 night in Aug 2024

6/10 Okay

takaaki

Travelled with family
Stayed 2 nights in Aug 2024

8/10 Good

??

Stayed 2 nights in Jun 2024

8/10 Good

Koichi

Travelled with family
Liked: Staff & service, room comfort

満足

当日に急遽予約して宿泊 施設は古いが手入れはされている 期待していなかった朝食がおいしかった
Stayed 1 night in May 2024

6/10 Okay

?

Stayed 2 nights in Mar 2024

6/10 Okay

アキヒコ

Travelled with partner
Disliked: Cleanliness
朝ご飯のサービスは良かったのですが　檜風呂に入ったら身体中が痒くなったのが残念でした。
Stayed 1 night in Feb 2024

8/10 Good

sayuri

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

James Chi-Hsun

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

HIROMASA

Stayed 1 night in Aug 2023

10/10 Excellent

LI

Stayed 1 night in Feb 2023