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ANA Crowne Plaza Matsuyama by IHG

3.5 star property

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Photo gallery for ANA Crowne Plaza Matsuyama by IHG

Exterior
Bar (on property)
Exterior
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Junior Suite, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3-2-1 Ichiban-cho, Matsuyama, Ehime-ken, 790-8520
  • Place, Saka no Ue no Kumo Museum
    ‪1 min walk‬
  • Place, Matsuyama Castle Ropeway
    ‪6 min walk‬
  • Place, Dogo Onsen
    ‪3 min drive‬
  • Airport, Matsuyama (MYJ)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed (Central Building)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Central Building)

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Central Building)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Central Building)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Central Building)

8.6 out of 10
Excellent
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Smoking, Annex Building

8.4 out of 10
Very good
(16 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Annex Building

8.6 out of 10
Excellent
(37 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed, Annex Building

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed, Annex Building

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Double Bed (Central Building)

Premium Room, 1 Double Bed (Central Building) | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Double Bed (Central Building)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds (Central Building)

Premium Room, 2 Single Beds (Central Building) | Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Central Building)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, Annex Building

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 Queen Bed

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds

  • 61 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed (Central Building)

Room, 1 Double Bed (Central Building) | Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed (Central Building)

  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, Smoking (Central Building)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Smoking (Central Building)

  • Sleeps 1
  • 1 Single Bed

Premium Room, 1 Queen Bed, Smoking (Central Building)

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds, Smoking (Central Building)

  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Single Beds, Smoking (Central Building)

  • Sleeps 2
  • 2 Single Beds

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About this property

ANA Crowne Plaza Matsuyama by IHG

Central Matsuyama hotel connected to a shopping centre, steps from Saka no Ue no Kumo Museum
3 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
ANA Crowne Plaza Matsuyama by IHG offers 330 accommodations with DVD players and minibars. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Matsuyama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Matsuyama by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Saka no Ue no Kumo Museum. Free WiFi in public areas, 3 restaurants and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Saka no Ue no Kumo Museum and 7 minutes on foot from Matsuyama Castle Ropeway
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly ANA Crowne Plaza Matsuyama by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Matsuyama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Ishizuchi – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Unkai – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Tohen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
SKY LOUNGE – On-site bar. Open selected days.
Tea LOUNGE – On-site café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,600 per night); discounts available
  • Parking on site (JPY 1,600 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ishizuchi
  • SKY LOUNGE
  • Tea LOUNGE
  • Tohen
  • Unkai

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1600 per night
  • Nearby parking fee: JPY 1600 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel

ANA Crowne Plaza Matsuyama by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Minju

Stayed 3 nights in Oct 2025

10/10 Excellent

hagino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

JINHEE

Stayed 3 nights in Oct 2025

10/10 Excellent

Ian, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but not cheap.
Stayed 1 night in Oct 2025

10/10 Excellent

Eiichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おそらく町一番のホテル。

ただし本館の評価なので注意。 場所も良い。目の前に「坂の上の雲記念館」。 朝食ブッフェは充実している。夕食は街に出てとったのでレストランの内容は不明。 大きな風呂に入りたいなどのニーズがあるひとは別のホテルへ。
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Convenient location
Stayed 8 nights in Sep 2025

6/10 Okay

Christophe

Stayed 7 nights in Sep 2025

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view from breakfast restraunte

Clean room, friendly stuff, good location, and great moutain view from breakfast restrante ,Matsuyama castle and the Bansuisou histrical western style building
Stayed 1 night in Sep 2025

8/10 Good

Yukishige

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

WONSEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Kin Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

NEWS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

obayashi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

CHOUNGMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful hotel. Little old, but nice room condition.
Stayed 1 night in Jun 2025

8/10 Good

Yoriko

Stayed 2 nights in Jun 2025

10/10 Excellent

wei yen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay. I booked the premium room with queen bedin the central building, Room was big, very comfortable. Fairly well insulated for noise. Aircon worked well. The toilet was spacious and there was ample hot water with very good water pressure, blackout curtains could be better at blocking out sunlight in the mornings, but it wasn’t that big a problem for me, I would recommend a stay at this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

MITSUNOBU

Stayed 2 nights in May 2025

8/10 Good

AKIRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matsuyama business hotel, convenient location

Business style hotel downtown, a bit pricey for what it is, but comfortable and convenient for castle, restaurants, etc.
Stayed 2 nights in May 2025

10/10 Excellent

MIKIKO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
🚴‍♂️一人旅
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

yuji

Stayed 1 night in Apr 2025

8/10 Good

YOSHISUKE

Stayed 1 night in Mar 2025