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Pullman Zamzam Madina

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Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Place, Al-Baqi Cemetery
    ‪5 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 3 Single Beds (Without view)

Classic Room, 3 Single Beds (Without view) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

8.6 out of 10
Excellent
(44 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

8.8 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Deluxe Room, 1 King Bed (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Superior Room, 2 Single Beds, Accessible, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room (Without View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room (Without View)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Executive Suite, 1 King Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Junior Suite, 1 Bedroom (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Deluxe Room, 2 Single Beds (Panoramic Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

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About this property

Pullman Zamzam Madina

4 restaurants, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Pullman Zamzam Madina. During your stay, you're just a quick walk from Prophet's Mosque. Enjoy features like free WiFi in public areas, plus 4 restaurants and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at The Horizon, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Al-Safiya Museum and Garden and 6 minutes on foot from Prophet's Mosque
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. The luxury Pullman Zamzam Madina also features multilingual staff, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madinah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Horizon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
Al Mandara – This buffet restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Al-Sukkaria – This café specialises in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 86 for adults and from SAR 43 for children
  • Self-parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10001808
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Pullman Zamzam Madina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1037 out of 1533 reviews
Rating 8 - Good. 249 out of 1533 reviews
Rating 6 - Okay. 122 out of 1533 reviews
Rating 4 - Poor. 53 out of 1533 reviews
Rating 2 - Terrible. 72 out of 1533 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Hamad

Stayed 1 night in Dec 2025

6/10 Okay

Roby

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast options could be improved, as they seem quite limited compared to the rate. It would also be great to see some offers or incentives for Expedia Gold members.
Stayed 5 nights in Dec 2025

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and walkable to the prophet’s mosque. The staff were also friendly and ensured we had everything during our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shahzad

Stayed 2 nights in Dec 2025

6/10 Okay

waqas

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Shamso

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff
Stayed 2 nights in Dec 2025

8/10 Good

Adnan

Stayed 3 nights in Dec 2025

10/10 Excellent

Asha, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s literally across the street from Masjid Nabawi 😁 and I loved how they gave us complimentary water on a daily. Jazakallah
Stayed 5 nights in Dec 2025

10/10 Excellent

Fakhrul

Liked: Cleanliness, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

Fakhrul

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Nafisa

Stayed 4 nights in Dec 2025

10/10 Excellent

IBRAHIM

Liked: Cleanliness, amenities, property conditions & facilities
Great location. It is towards the blessed Rawda side of haram. Quite a walk for the women folk though to the right section. Hotel room and amenities were spot on. No complaints and staff were helpful. One advice - don’t buy the breakfast option here and pay the door. Costs 70 riyal - Expedia charging around 50 dollars per day!
Stayed 3 nights in Dec 2025

10/10 Excellent

Muzit

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ibrahim, Accra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Sharif

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Dec 2025

10/10 Excellent

Shamsa

Travelled with family
Liked: Cleanliness, staff & service, amenities
All is ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

REZAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, very very helpful and welcoming with a smile.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmad F, mason

Stayed 2 nights in Dec 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, not worth for the price paid
Stayed 2 nights in Dec 2025

10/10 Excellent

Ranya

Liked: Cleanliness, amenities, property conditions & facilities
Great stay would come again
Stayed 2 nights in Dec 2025

10/10 Excellent

Dilmurod

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 5 nights in Nov 2025

10/10 Excellent

nishat

Liked: Cleanliness, amenities
Great 5 star hotel. Ladies entrance is a bit far though a 10 mins walk. The hotel offers shuttles. Service is excellent. Across the road, there is a shopping centre and excellent food outlets. The Turkish/uzbek restaurant was great. There is the museum of prophets across the road. Lots of places to buy around the hotel perimeter n much cheaper than Taiba mall. Walk around for abaya and jhuba. We really enjoyed our stay at Pullman and great service and hospitality.
Stayed 4 nights in Dec 2025

8/10 Good

Ahmed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities. Lowest part was long wait for check-in. I have provided the facility earlier that I’ll arrive earlier, I waited for full 3 hours. Other rooms waited for 5 hours.
Stayed 2 nights in Dec 2025

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Amenities
Stayed 1 night in Dec 2025

8/10 Good

Fizza

Travelled with family
Stayed 2 nights in Dec 2025

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