The Hotel Windsor

5.0 star property
VIP Access

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Photo gallery for The Hotel Windsor

Exterior
Lobby
2 bedrooms, premium bedding, minibar, in-room safe
2 restaurants, breakfast served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪8 min walk‬
  • Melbourne Cricket Ground
    ‪1 min drive‬
  • Crown Casino
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premier Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Superior Room

8.2 out of 10
Very good
(49 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Room

8.6 out of 10
Excellent
(18 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Traditional Queen Room

8.4 out of 10
Very good
(66 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 122 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Windsor Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Windsor Suite

  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed

Victorian Suite

  • Sleeps 5
  • 1 Single Bed and 1 King Bed

Traditional Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premier Room

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

The Hotel Windsor

Luxury hotel with 2 restaurants and 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Hotel Windsor. During your stay, you're just a quick walk from Collins Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Melbourne Central and a 3-minute drive from Melbourne Cricket Ground
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5770 square feet (536 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven Spring Street – This restaurant serves breakfast and dinner.
Cricketers Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 45 for adults and AUD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,770 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 45 for adults and from AUD 26 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1008 reviews
Rating 8 - Good. 257 out of 1008 reviews
Rating 6 - Okay. 121 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Stayed 1 night in Apr 2025

10/10 Excellent

Gilbert, Dereel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and no-fuss service at high levels.
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Staff were rude and unwelcoming
Stayed 1 night in Apr 2025

10/10 Excellent

Josephine Theresa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying at The Hotel Windsor
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Great spot. Have stayed many times A bit faded. Very basic tea and coffee. No biscuits. Hallways drear
Stayed 3 nights in Mar 2025

10/10 Excellent

deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The character of the property is old world and unique. Most of the staff servicing at breakfast were lovely but one of the young girls at breakfast did not want to be there and was very unhappy looking. She had long pig tails and was not unpleasant but certainly not a good ambassador for the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is my favourite place to stay in Melbourne, it is close to everything and reasonably priced, I like the 'old world charm' and the friendly staff team.
Stayed 1 night in Apr 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and unique old style hotel. Staff were very helpful and public transport is moments away
Stayed 2 nights in Mar 2025

4/10 Poor

Glenda

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Never Again

The Windsor has always been our first choice when in Melbourne. We have loved the old world charm and beaitiful features of this landmark hotel and have always enjoyed our stay. BUT, on our stay last weekend we were sorely disappointed with our room. Apart from being the pokiest, most dismal room we have been ever been allotted it smelled of old cigarette smoke. The smell was so bad that, together with the noisy clanking aircondioner, I was unable to sleep. Finally, we had someone come to unlock the window which improved the air somewhat, but the noise of the trash and bottles being thrown away just under our window was another issue. Sadly, we will be choosing another hotel in future.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 5 nights in Mar 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean hotel , amazing staff great service
Stayed 1 night in Mar 2025

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service
Well located and parking made simple with the concierge service though you pay a pretty penny for that. I enjoyed the historical significance of the hotel and the staff (all but one) were impeccably polite and friendly.
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous old world charm.
Stayed 2 nights in Mar 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Windsor is just a beautiful establishment. It has a beautiful feel. very convenient to the tram and railway. Would certainly stay there again.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Stayed 2 nights in Mar 2025

10/10 Excellent

Josephine

Stayed 4 nights in Mar 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, room comfort

JC Superstar

1500 checkin but we were not given a room til after 1535. Hotel a "little tired". Dust on coffee table and desk tops. Bathroom clean but a little dingy. Great location if attenfing a show at Princess theatre. No free to air television channels Not a 5 star as it is supposed to be rated. We were given a room upgrade as the room was still not ready by the time they gave us the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Windsor

The Windsor is a grand old hotel, with excellent service. The staff genuinely look as though they want to work there. Lived my staff here
Stayed 3 nights in Mar 2025