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Hampton Inn & Suites Memphis Germantown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis Germantown

Exterior
LCD TV
Reception
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
1680 South Germantown Road, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    ‪19 min walk‬
  • Wolfchase Galleria
    ‪12 min drive‬
  • University of Memphis
    ‪15 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

LCD TV

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, cots/infant beds

Studio, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

LCD TV

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (hearing acc)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, cots/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Memphis Germantown

Pet-friendly hotel connected to a shopping centre in Germantown with free breakfast
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hampton Inn & Suites Memphis Germantown gets good marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Methodist Le Bonheur Germantown Hospital. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by car from Wolfchase Galleria and 13 minutes from University of Memphis
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Germantown hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 730 out of 989 reviews
Rating 8 - Good. 166 out of 989 reviews
Rating 6 - Okay. 45 out of 989 reviews
Rating 4 - Poor. 24 out of 989 reviews
Rating 2 - Terrible. 24 out of 989 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked the hotel and location. Breakfast was ok. The room was clean and comfortable except that the drapes wouldn’t close properly and light would leak in. Outside of that it was a good stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY

STAY WAS ALL GOOD. FRIENDLY STAFF, CLEAN AND COMFORTABLE ROOM AND NICE AREA SURROUNDING THE HOTEL. HARD TO GO WRONG WITH A HAMPTON.
Stayed 1 night in Mar 2025

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, I would recommend

Quiet, comfortable and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Vicente

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If looking for somewhere to stay in Memphis, this place is great for families. It’s safe, clean, and the area and town are beautiful.
Stayed 2 nights in Feb 2025

8/10 Good

Derron

Stayed 4 nights in Feb 2025

8/10 Good

Julie

Stayed 5 nights in Feb 2025

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant environment
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mansor

Liked: Amenities
Clean
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Solid 8/10

Solid 8/10. No hand soap when we arrived, but they brought it up right away. Only gave us 1 roll of TP, so had to ask for more. So some things to work on. Staff was polite and nice. Breakfast was okay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Friendly Staff. Great parking! Safe location.
Stayed 1 night in Feb 2025

2/10 Terrible

Charles I

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have asked for a copy of my bill or invoice to put on my expense account all day today! I still don’t have it. If I don’t have by in the morning I will never stay in a Hilton owned hotel!
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a safe quiet place for work downtown. This was perfect.
Stayed 2 nights in Feb 2025

6/10 Okay

john

Travelled with family
Property was very average. Would probably look for another option in the area
Stayed 3 nights in Feb 2025

10/10 Excellent

Alessio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

10/10 Excellent

Allie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good weekend choice for a sports tourney

Beds were great, pillows were good, we were in for a volleyball tournament and were happy with the breakfast times and quietness of hotel. The walls do seem thin though, so we could hear people (maybe kids) walking down the hall while we were trying to go to sleep but nothing that woke us up with the AC fan on.
Stayed 2 nights in Jan 2025

2/10 Terrible

Dominique

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had numerous issues. First, we were given a room close to the desk on the first floor. Our window looked out onto the parking lot. I was never able to open the blinds because there were cars and people constantly moving in and out of the hotel, so our room stayed dark and unpleasant. I tried to upgrade, and was willing to pay any fee, but I was rudely told I could not change rooms since I booked through a third party. This has never prevented me from changing rooms or upgrading, ever. I then had issues with basic supplies. The coffee pot was terribly dirty and unusable. There was no shampoo, conditioner, and no body wash in the shower. I discovered this while showering - totally inconvenient. I called the front desk and was told these items were on back order. I asked why no one informed me of this when I checked in, for which the front desk had no response. I had to use hand soap for shampoo that resulted in a rash on my forehead. Lastly, the front desk person was incredibly rude to multiple people. I witnessed her speak rudely and sharply to many guests, unnecessarily, not just me. Over the years, I have stayed in Hiltons across the country and across the globe. I have never, ever experienced such poor service at any Hilton nor at any other hotel. I expect Hilton to do better. I will not return here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanthan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2025

8/10 Good

Jean

Disliked: Property conditions & facilities
Clean hotel and safe location
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to my son's home and walkable restaurant's! Staff very polite and accommodating. I will definitely stay there again!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location 😃
Stayed 1 night in Jan 2025