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Quality Inn & Suites Germantown North

2.5 star property

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Photo gallery for Quality Inn & Suites Germantown North

Lobby
Business centre
Indoor pool, open 6 AM to 10 PM, pool loungers
Individually decorated, desk, laptop workspace, blackout curtains
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Place, Cameron Brown Park
    ‪3 min drive‬
  • Place, Opera Memphis
    ‪3 min drive‬
  • Place, Methodist Le Bonheur Germantown Hospital
    ‪4 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and 24-hour business centre
Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be close to Methodist Le Bonheur Germantown Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • Just a 3-minute drive from Methodist Le Bonheur Germantown Hospital and a few minutes from Opera Memphis
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 987 reviews
Rating 8 - Good. 237 out of 987 reviews
Rating 6 - Okay. 224 out of 987 reviews
Rating 4 - Poor. 141 out of 987 reviews
Rating 2 - Terrible. 147 out of 987 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hunter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

The bed was broken and the shower had no hot water. When I told the desk about it, they said they’d fix it, but what they actually did was go into my room while I was not there and didn’t know. They “fixed” the bed but didn’t fix the hot water. When I asked if they went into my room without my knowledge they said yes like it wasn’t a big deal. They also told me they could comp me 2 nights but then when I checked out told me there was nothing they could do.
Stayed 6 nights in Sep 2025

4/10 Poor

Tim

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeremy

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is falling apart and dirty and mold!
Stayed 1 night in Sep 2025

4/10 Poor

Kimberley

Liked: Staff & service
Disliked: Cleanliness
Room was non smoking but it smelled like smoke and like the room had not been aired out in a long time. Shower/tub needed some work done to it. Noisy at times.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Nice price and hotel

Great check in service. Breakfast was not up to their usual standards.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient reasonable great pool basic breakfast

Nice hotel. Needs some updating
Stayed 1 night in Sep 2025

6/10 Okay

William

Travelled with group
Liked: Staff & service, room comfort

Nice enough place

Quiet hotel in a peaceful beautiful area of Germantown.
Stayed 1 night in Sep 2025

6/10 Okay

Wilbert

Travelled with family
Stayed 3 nights in Sep 2025

8/10 Good

Eugene, Villa Park

Liked: Staff & service
Nice stay
Stayed 2 nights in Jul 2025

4/10 Poor

Keith

Stayed 1 night in Aug 2025

2/10 Terrible

Latha

Stayed 1 night in Jul 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly customers as well as staff
Stayed 4 nights in Jul 2025

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Cassie

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Well im so sorry this time t have nothing to say except the lady was very sweet
Stayed 1 night in Jul 2025

4/10 Poor

David

Stayed 1 night in Jul 2025

4/10 Poor

Deloris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I moved to 3 different rooms, first the toilet didn't flush, second the door did not open, and third the king bed mattress was deeply sunken in the middle. I stayed in that room because I was tired of moving.
Stayed 1 night in Jul 2025

2/10 Terrible

scott

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were so many issues, we decided to leave after 30 minutes. You could say it felt like home because nothing worked. TV remote held together with electrical tape, AC had limited power, and the plumbing was horrible. At least check in was easy
Stayed 3 nights in Jun 2025

6/10 Okay

Ezequiel

It’s was dirty walls towels and drain clog
Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Business traveller
Liked: Staff & service, room comfort
Courteous and quiet
Stayed 1 night in Jun 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Audra

Stayed 1 night in Jun 2025

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness
There was a live roach in the bath tub and a hair in the corner of the bed upon arrival. I advised the lady at the desk and she just shook her head and said that they had sprayed a couple of days ago. That's it. Nothing else. There was a strong odor coming from a couple of the rooms and it enveloped the hall creating an uncomfortable and nauseating feeling when entering and existing the room. The location was great.
Stayed 2 nights in Jun 2025