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Quality Inn & Suites Germantown North

2.5 star property

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Photo gallery for Quality Inn & Suites Germantown North

Lobby
Indoor pool, open 6 AM to 10 PM, pool loungers
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Wolfchase Galleria
    ‪11 min drive‬
  • University of Memphis
    ‪16 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

View from property

Fairfield Inn & Suites By Marriott Memphis Germantown

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (1001)
The price is €115
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Fairfield Inn & Suites By Marriott Memphis Germantown

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and 24-hour business centre
Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be close to Methodist Le Bonheur Germantown Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • 11 minutes by car from Wolfchase Galleria and 13 minutes from University of Memphis
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 222 out of 929 reviews
Rating 8 - Good. 229 out of 929 reviews
Rating 6 - Okay. 211 out of 929 reviews
Rating 4 - Poor. 130 out of 929 reviews
Rating 2 - Terrible. 137 out of 929 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Girish

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed Experience

Had to contact front desk to get a blanket, no blanket or the comforter on the bed, enough hot water for one shower, ran out of hot water at the end, room phone was non functional, the floor was peeling the vinyl layer of the LVP, was not able to power off AC to eliminate the noise, no toaster in the breakfast, dried up oatmeal pot!. Bed was very comfortable, Wifi had excellent speed, fridge and microwave worked fine.
Stayed 1 night in Mar 2025

4/10 Poor

Jala

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Not a 5 star hotel just get me by hotel

The key card wouldn’t let me in the room I had to try it 5 time Friday night. Saturday morning when I came back from my 5k race the key card showed red I had to take it to the front desk to get the key card reprogrammed. In the bathroom the hot water was more like lukewarm. Really all need was a bed to sleep in for Friday night.
Stayed 1 night in Mar 2025

2/10 Terrible

Shelly

Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

William

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Towels were stained, bathtub had huge cracks in the bottom and had to stand on a kitchen mat. Hallways smelled like marijuana every time we left the room. In the middle of the night both nights we stayed there were arguments out in the hallway that woke us up. Lamp beside my bed did not work.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Rooms and bathrooms were gross. Mold and stains .
Stayed 1 night in Feb 2025

8/10 Good

Suellen

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was fine and clean. Hot breakfast was not hot at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a huge deal but the floors of our room were almost like caving and it seemed as if it was uneven which made the tv stand lean forward.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 5 nights in Jan 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Britney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel from hell

I was not happy with my stay the bed smelled like mildew,the water for the hot tub was not hot it was barely warm so we couldn’t enjoy the hot tub,the heat was barely gitn hot so the room was cold,the worker refused to give me a refund,and the next morning one of the workers walked in my room on me
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was excellent! Monica was so kind and considerate! The tv k my gets about 10 channels! Horrrnke breakfast!! Some type of gravy with biscuits! Yuke! Quality Inn should be able to do better!!
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Liked: Staff & service
Great staff! Very accommodating! Breakfast leaves much to be desired! Not good at all!
Stayed 1 night in Dec 2024

2/10 Terrible

hayden

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
There was an indoor pool and breakfast, that was nice. But the restroom in my room had a broken toilet that flooded everything. The staff also never cleaned or made the bed or anything like that while I was there, I've had better experiences at cheaper motels. The images on their advertisement also don't match anything on the actual property.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
The overall facility is in need of updating doors, walls, paint not fixed after putting new beds in the rooms. Front desk charged me more for an additional night stay than we paid for first night online and claimed that was discounted price. A few people appear to be living there with pets. Mysterious uncovered container of gravy or oatmeal on buffet looked unsafe.
Stayed 1 night in Nov 2024

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Amenities, property conditions & facilities
It was good and close to work
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Travelled with family
Room was really dirty and smelled
Stayed 3 nights in Nov 2024

2/10 Terrible

Pamela

Travelled with family
Disliked: Amenities, property conditions & facilities
You would have to pay me to stay there the bathtub had rust all in bathtub the handicap rail was pulled away from wall the toilet had to be plunged by me every time we used I waited in lobby 15 minutes before anyone came out to wait on me overall the place was nasty worst hotel ever wouldn’t recommend it to a rat waste of my money y’all should be ashamed of offering it to customersit. It was duppose to be non smoking hotel as posted on front door ,someone smoked skunk weed everyday almost knocked you out
Stayed 3 nights in Nov 2024

2/10 Terrible

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was expecting a decent hotel for the price, the hotel smelled like marihuana in the hallway and elevator and the room was horrible, shower was dirty. the staff was friendly is the only good thing about this hotel and I don't recommend
Stayed 2 nights in Nov 2024