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Quality Inn & Suites Germantown North

2.5 star property

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Photo gallery for Quality Inn & Suites Germantown North

Indoor pool, open 6 AM to 10 PM, pool loungers
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Exterior
Suite, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Place, Germantown Performing Arts Centre
    ‪2 min drive‬
  • Place, Beale Street
    ‪23 min drive‬
  • Place, Graceland
    ‪23 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Germantown North

Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be within walking distance of Germantown Performing Arts Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • Just a 3-minute drive from Germantown Performing Arts Centre and a few minutes from Methodist Le Bonheur Germantown Hospital
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 228 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 151 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

PATRICIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were bedbugs!
Stayed 8 nights in Dec 2025

6/10 Okay

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
It would have been great but housekeeping was pushy and rude
Stayed 1 night in Nov 2025

8/10 Good

David, Germantown

Liked: Cleanliness, staff & service
For the price, this is an excellent value. It is an older hotel with dated bathrooms but beds are clean and staff was nice. It is across from Perkins, Chik Fil A, and a Starbucks and close to many areas for shopping and eating in Germantown.
Stayed 2 nights in Nov 2025

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Nothing
Stayed 4 nights in Nov 2025

10/10 Excellent

Braden Chase

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice rooms, very clean, hospitable staff
Stayed 2 nights in Nov 2025

6/10 Okay

Christopher N

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff was courteous. The rooms were adequate. The exercise room was terrible. The pool which was indoors was cold. We would probably not stay at this hotel again.
Stayed 2 nights in Nov 2025

10/10 Excellent

keaton

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was ok just no hot water i forgot to report that to the clerk
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
It was very nice and clean as always staff was so nice and helpful
Stayed 2 nights in Nov 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is older than the looks of the outside. The front desk manager was exceptional in her service and breakfast preparation. There is a small indoor pool. I failed to bring a swim suit. The rooms are small and the king size bed sagged in the middle. The floor is uneven and vanity mirror flashes so don’t try to use it. The TV is anolog not digital and there is no option for connecting to your Netflix or other streaming service. So, you may want to bring your Roko device . The price and staff made the stay. But after going downtown I think Memphis is safer than the reviews made it seem. I would visit Memphis again and may stay at the Comfort.
Stayed 2 nights in Nov 2025

4/10 Poor

Bruce

Stayed 2 nights in Nov 2025

2/10 Terrible

Rshema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room I had, the tub was worn.. chipped paint in the tub, mats in the tub to cover the bottom of the tub and the shower was cold. Asked for another room. The tub was better and shower was hot but the room had bugs and ants..they came out in the middle of the night so you won’t see them right away, made my flesh crawl, it was not worth a $300 plus stay for two nights. The towels were dirty. I didn’t try the breakfast because my room had bugs so I wouldn’t expect the food environment to be any cleaner. Would not recommend and would not be returning.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Everything was great except no hot water.
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the area the rooms are nice and comfortable very good vibes
Stayed 1 night in Aug 2025

2/10 Terrible

Keenan

Disliked: Cleanliness, property conditions & facilities, room comfort
Complete filth everywhere and the building is full of mold.
Stayed 2 nights in Oct 2025

8/10 Good

PATRICIA, CORDOVA

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Jama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. I did find it a little odd that staff parked under the awning and so we couldn't easily park and unload there. I thought maybe it was just the day persons choice, but the night staff did it as well. It did make me a little concerned about my car. But we had no safety concerns. We picked this hotel because it's one of the better areas on Memphis. Breakfast was a joke. A couple of bread options, cereal, oatmeal packets, and yogurt in the mini fridge. There was also biscuits with sausage gravy, but no other regular options or fruit. The bed was broken down in the middle. We struggled a lot of the night to stay off of each other in the middle. I did give a high rating because we've stayed in several hotels in Memphis in this price range and this was the best one yet. Also, the indoor pool was open, all the others we've stayed at have been closed.
Stayed 1 night in Oct 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Julio

Stayed 1 night in Oct 2025

2/10 Terrible

Sunny

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

andres

Travelled with partner
Liked: Staff & service, amenities
Needs yo he up date
Stayed 2 nights in Oct 2025

10/10 Excellent

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & nice staff-loved Monica! Very helpful & pleasant. I lost ( & found it when I got home) a pink lock for a suitcase & the person on staff (manager?) offered to look for it & if found, said he'd mail it to me. Very sweet of him! Bed was very comfortable & room was clean & comfortable. Nice stay & visit for us! Thank you!
Stayed 4 nights in Sep 2025

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mildew in the shower and in the AC unit.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needs cleaning

The lady at check in was very friendly and nice. The doorways are hard to get the carts thru. The room was dirty. There was hair in the tub, walls had gunk on them, and ceiling had spots. I spilt a little water in the floor between the beds. When I got a towel to clean up the water, the towel was very filthy after cleaning up.
On the side of the bath tub
Ceiling above shower head.
Towel after cleaning up water
On the floor
Stayed 1 night in Sep 2025

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