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Quality Inn & Suites Germantown North

2.5 star property

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Photo gallery for Quality Inn & Suites Germantown North

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Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains
Indoor pool, open 6 AM to 10 PM, pool loungers
Free daily buffet breakfast
Business centre

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • TPC Southwind
    ‪11 min drive‬
  • Wolfchase Galleria
    ‪11 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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View from property

Fairfield Inn & Suites By Marriott Memphis Germantown

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (1008)
The price is €302
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Fairfield Inn & Suites By Marriott Memphis Germantown

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and 24-hour business centre
Along with an indoor pool, this hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be close to Methodist Le Bonheur Germantown Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • Just a 3-minute drive from Methodist Le Bonheur Germantown Hospital and a few minutes from Opera Memphis
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 228 out of 945 reviews
Rating 8 - Good. 230 out of 945 reviews
Rating 6 - Okay. 216 out of 945 reviews
Rating 4 - Poor. 132 out of 945 reviews
Rating 2 - Terrible. 139 out of 945 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

karlisha

Stayed 1 night in Apr 2025

8/10 Good

Jimmie, Greenwood

Liked: Staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Apr 2025

6/10 Okay

Kendecia

Travelled with partner
Liked: Cleanliness
Only thing is the breakfast wasn’t good and it was no meat
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub in the King Suite was EVERYTHING!!! Booking again rn..
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica, Evansville

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms were not clean at all
Stayed 2 nights in Apr 2025

6/10 Okay

Connie

Travelled with family
The rooms were clean but very small. Bathroom was very small.
Stayed 1 night in Apr 2025

8/10 Good

bonnie

Business traveller
Stayed 4 nights in Mar 2025

8/10 Good

Eugene, Villa Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Apr 2025

8/10 Good

Jody

Stayed 1 night in Apr 2025

8/10 Good

marshellia

Business traveller
Liked: Cleanliness, staff & service, amenities
Loved the touch mirror. Face towels was a little dingy. Inside toilet not a good appearance. Some spots on the floor by the bed wasnt cleaned. No ironing board but had an iron.
Stayed 1 night in Apr 2025

4/10 Poor

Mary

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room 222 door had such a gap we did not feel safe; floor near bed was so uneven we almost fell; commode tank so loose we thought it was going to fall over; king bed mattress was so bad we ended up sunk in the middle
Stayed 1 night in Mar 2025

8/10 Good

Katrinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, room comfort
It was a dip in the floor seem like deadly accident going to happen
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

JENNIFER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time or money!

Absolute shiit hole!!! Stayed here with a large group for 2 nights. Reserved 10 rooms. More problems than I can even name but to name a few 1. The floor in the rooms are sinking in so bad you can hardly walk on it without losing your balance. Feels like you’re going to fall through to the floor below. So bad the furniture is even leaning. 2. Toilets don’t work. Had to take the back off and lift the bar up in the back of the tank to flush. 3. Constant power surges causing the lights to flicker repeatedly. 4. 3 of the rooms smelled of mold/mildew so bad air freshener wouldn’t help. 5. Entire 2nd floor smelled like weed. Great setting for a group of students! Notified front desk about multiple different issues and nothing was done. Definitely a rip off at $120 a night!
Stayed 2 nights in Mar 2025

4/10 Poor

Girish

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed Experience

Had to contact front desk to get a blanket, no blanket or the comforter on the bed, enough hot water for one shower, ran out of hot water at the end, room phone was non functional, the floor was peeling the vinyl layer of the LVP, was not able to power off AC to eliminate the noise, no toaster in the breakfast, dried up oatmeal pot!. Bed was very comfortable, Wifi had excellent speed, fridge and microwave worked fine.
Stayed 1 night in Mar 2025

4/10 Poor

Jala

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Not a 5 star hotel just get me by hotel

The key card wouldn’t let me in the room I had to try it 5 time Friday night. Saturday morning when I came back from my 5k race the key card showed red I had to take it to the front desk to get the key card reprogrammed. In the bathroom the hot water was more like lukewarm. Really all need was a bed to sleep in for Friday night.
Stayed 1 night in Mar 2025

2/10 Terrible

Shelly

Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

William

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Towels were stained, bathtub had huge cracks in the bottom and had to stand on a kitchen mat. Hallways smelled like marijuana every time we left the room. In the middle of the night both nights we stayed there were arguments out in the hallway that woke us up. Lamp beside my bed did not work.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Rooms and bathrooms were gross. Mold and stains .
Stayed 1 night in Feb 2025

8/10 Good

Suellen

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was fine and clean. Hot breakfast was not hot at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a huge deal but the floors of our room were almost like caving and it seemed as if it was uneven which made the tv stand lean forward.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 5 nights in Jan 2025