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Hotel Santiago Trinidad

2.5 star property

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Photo gallery for Hotel Santiago Trinidad

Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets
Outdoor pool
Reception
Reception
Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
Calle 62 No. 464, Entre 55 y 57, Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Plaza Grande
    ‪7 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Double Room, 2 Double Beds

  • 10 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | 1 bedroom, free WiFi, bed sheets

Triple Room

  • 10 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds

1 bedroom, free WiFi, bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Santiago Trinidad

Along with an outdoor pool, this hotel has self parking and a fridge in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Santiago Trinidad offers 31 accommodations with free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Santiago Trinidad, you're just a quick walk from Plaza Grande. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a terrace and TV in a common area
  • Within a 15-minute walk of Plaza Grande and Paseo de Montejo
As a guest of Hotel Santiago Trinidad, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Santiago Trinidad also features tour/ticket assistance, a garden, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mérida hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (MXN 288 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 180 for adults and from MXN 180 for children
  • Self-parking fee: MXN 288 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at Hotel Santiago Trinidad.

Property is also known as

Hotel Santiago Merida

Santiago Merida

Hotel SantiagoTrinidad Merida

Hotel Santiago Trinidad Merida

Santiago Trinidad Merida

Hotel Santiago Trinidad Mérida

Santiago Trinidad Mérida

Hotel Santiago Trinidad Hotel

Hotel Santiago Trinidad Mérida

Hotel Santiago Trinidad Hotel Mérida

Hotel Santiago Trinidad Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 307 reviews
Rating 8 - Good. 115 out of 307 reviews
Rating 6 - Okay. 59 out of 307 reviews
Rating 4 - Poor. 33 out of 307 reviews
Rating 2 - Terrible. 27 out of 307 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christiane

Stayed 1 night in Jan 2026

10/10 Excellent

Erin, Davis

Stayed 1 night in Nov 2025

10/10 Excellent

Erin, Davis

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed in this beautiful colonial Kavia hotel before in the heart of the historic central district of Mérida. A light breakfast is available in the courtyard. The rooms are updated and quiet and the staff are thoughtful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Ananda

Stayed 1 night in Nov 2025

2/10 Terrible

Alfonso

Stayed 1 night in Oct 2025

2/10 Terrible

Alfonso

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms were neglected, water pressure on one of the rooms was bad and when we bring that up the front desk person got upset. Let them know that the rooms don’t look nothing like what they are showing on the website. Sheets weren’t cleaned, curtains were just hanging from a nail, air conditioner was trowing debris. Water was coming out from the bottom front of the toilet. Location wise was very good because is very close to el Zocalo,
Stayed 3 nights in Oct 2025

4/10 Poor

Frank

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Falta de agua en la ducha
Stayed 5 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small, the heat pump leaked and I almost ended up on my back. The TV didn’t work. The Hotel itself was old and broken down and in need of repair. Wasn’t even worth the 40 dollars a night I paid for it.
Stayed 2 nights in Mar 2024

4/10 Poor

Mayra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There were too many mosquitos in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience of the hotel and the staff.
Stayed 7 nights in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 4 nights in Feb 2023

8/10 Good

Jairo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great location

The place was good for the price. Great A/C and close to city Center. Was a clean hotel the pool was too dirty to use did not look like the pictures.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Cynda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attractive colonial hotel

I enjoyed the colonial feel of the hotel and the location was convenient but that came with a price. That is by 6am you could here the sounds of the traffic. The front room had high ceilings, wood fixtures, and pasta tiled flooring. Perhaps further to the back of the hotel noise would not be an issue. The narrow courtyard were the pool was, meant the likehood of having a dip with the sun on high was limited. But good value overall.
Stayed 1 night in Dec 2021

8/10 Good

Komlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good sleep!

Nice hotel in a good location with clean rooms and comfortable beds.
Stayed 1 night in Nov 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clue less employees do not recommend they messed up our reservation, paid all before trip and they still made me pay when I was here for don’t bother nicer place up the street
Stayed 2 nights in Feb 2020

6/10 Okay

marilyn

Travelled with group
Liked: Staff & service

Meh

Sad and smelly in #5, but our other room #8 was bigger and smelled nice. Really needs freshening and cleaning. Could be a very nice place, but has not been maintained. Only say dirty dished in the sink at 7am so we walked 2 blocks to OXXO for coffee. Sketchy internet. Secure parking in lot across the street, partially paid for by the hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

2/10 Terrible

Trinidad, Merida Yucatan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
The location is excellent!!! The rooms are not. There are 3 floors with steep steps and no elevator. The pool is not a pool, it is a pond that is dirty. The shower head gives you drips of water which means you can take up to 30 minutes to get a semi decent shower. The cleaning staff is awesome. They were there every day even on holidays and are very respectful. The breakfast staff was not and never ready on time. Rude and angry gentleman. Breakfast offered is not worth it.
Stayed 8 nights in Dec 2019

6/10 Okay

Carolina

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel in the heart of the city

Great location , easy walk to everything . The room was spacious and very clean. Coffee and basic breakfast in the am was very nice .
Stayed 2 nights in Nov 2019