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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property

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Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Outdoor pool
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Place, Paseo 60
    ‪2 min walk‬
  • Place, Yucatan International Convention Center
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(79 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación con Terraza, 2 camas Dobles

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 2 camas Dobles

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Deluxe, 1 cama King

8.8 out of 10
Excellent
(39 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Ejecutiva, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Ejecutiva, 1 cama King

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 1 cama King

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite con Terraza, 1 cama King

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite Presidencial, 1 cama King

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Two Double Room with Colonial Design

  • Sleeps 4

Accessible Room

  • Sleeps 4

Executive King Room Colonial Design

  • Sleeps 2

View all photos for Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Colonial Design)

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Colonial Design)

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Terrace Two Double Room Colonial Design

  • Sleeps 4

View all photos for Terrace King Room Colonial Design

Bathroom | Shower, free toiletries, hair dryer, towels

Terrace King Room Colonial Design

  • Sleeps 2

King Suite with Colonial Design

  • Sleeps 2

King Suite with Terrace Colonial Design

  • Sleeps 2

Two Double Room with Colonial Design

  • Sleeps 4

1 King Bed with Colonial Design

  • Sleeps 2

One-Bedroom Presidential King Suite

  • Sleeps 2

Executive Floor-2 Double Beds Colonial Design

  • Sleeps 4

1 King Bed Deluxe Room With Colonial Design

  • Sleeps 2

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About this property

Villa Mercedes Merida, Curio Collection by Hilton

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Villa Mercedes Merida, Curio Collection by Hilton. During your stay, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas and free valet parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy a bite to eat at El Centro, a family restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Steps from Yucatan International Convention Center and 4 minutes on foot from Paseo de Montejo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Villa Mercedes Merida, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. Event space at this hotel measures 5199 square feet (483 square metres) and includes a conference centre. The business-friendly Villa Mercedes Merida, Curio Collection by Hilton also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
El Centro – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Curious Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 420 for adults and MXN 420 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (5,199 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 420.00 for adults and from MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 791 out of 1201 reviews
Rating 8 - Good. 233 out of 1201 reviews
Rating 6 - Okay. 89 out of 1201 reviews
Rating 4 - Poor. 53 out of 1201 reviews
Rating 2 - Terrible. 35 out of 1201 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Eduardo

Travelled with partner
Liked: Amenities, property conditions & facilities
El cuarto y el hotel muy bien en general y en muy buena ubicación. Para el tipo de hotel y el precio me decepcionó el estado de la alberca, se notó que no la han limpiado en mucho tiempo, hasta me resbalaba al caminar dentro de la alberca de lo sucia que estaba.
Stayed 3 nights in Jan 2026

6/10 Okay

Rodrigo

Stayed 2 nights in Jan 2026

10/10 Excellent

MARCELLA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, three minutes away from Paseo Montejo and very close to the historic Plaza.
Stayed 3 nights in Jan 2026

10/10 Excellent

Howie

Stayed 4 nights in Jan 2026

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and a lovely environment. The staff and personnel were very kind, helpful, and professional.
Stayed 1 night in Jan 2026

2/10 Terrible

Andrew, Eckernförde

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desperate need of renovation.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and very helpful.
Stayed 10 nights in Dec 2025

6/10 Okay

Caitlin

Travelled with partner
Disliked: Amenities
Room was ok for the price point, many aspects gave it “budget hotel” vibes. Many examples of this but just for one, asking for additional $ for more than 1 coffee/person felt extra cheap. Surprised this is Hilton brand, suggest the Hyatt next door. You can appreciate the cool architecture and get a better experience!
Stayed 6 nights in Jan 2026

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and the buffet was great.
Stayed 2 nights in Jan 2026

8/10 Good

Gregory L, Shorewood

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good clean room, excellent staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2026

8/10 Good

Andres

Stayed 3 nights in Jan 2026

10/10 Excellent

Vito

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes the room was clean and the staff everywhere was really nice
Stayed 1 night in Jan 2026

2/10 Terrible

ANIL

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This doesn’t seem to be Hilton , Hilton is making a big mistake by lending there name to this hotel if they are doing so. The hotel entrance and lobby is so dark can’t see anything properly. The staff provided me a room which was one of the worst rooms. Stayed two nights and didn’t even sleep good at all. Broken tiles the room, Acs not cooling , They don’t provide body wash only a soap that smell terrible. Breakfast was okay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes, clean
Stayed 3 nights in Jan 2026

8/10 Good

Gerardo Manuel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2026

4/10 Poor

Laura Leticia, Santiago

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
El servicio es bueno y el personal muy amable, La ubicación también está bien, pero el hotel parece que no le han dado mantenimiento y mucho menos remodelación desde los 70s. Los muebles están viejos y maltratados, ni siquiera quise usar los cajones porque tienen un olorcito rancio y se les ve como moho por dentro. El cuarto huele a humedad y las paredes están sumamente sucias. El lobby está siempre oscuro y sombrío tanto de día como de noche. El espejo de agua en la entrada da la impresión de que no le han cambiando el agua en años.
Stayed 3 nights in Jan 2026

8/10 Good

Javier, San Antonio

Travelled with partner
Liked: Cleanliness
Room was clean and shower pressure was good. Flat TV is old
Stayed 7 nights in Jan 2026

10/10 Excellent

Enrique, Miami

Liked: Cleanliness
Stayed 4 nights in Jan 2026

10/10 Excellent

Rigoberto

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great and the staff were very courteous.
Stayed 5 nights in Jan 2026

10/10 Excellent

AGAPI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In one of the best areas of Merida. Lovely walk along the 60th avenue to the main square. Very comfy bed and quiet at night. The staff was very professional and polite, Gioana at the reception desk was exceptionally kind and helpful always.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sonja

Liked: Cleanliness, property conditions & facilities
X
Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities
Clean room and a friendly and helpful staff
Stayed 4 nights in Jan 2026

6/10 Okay

David

Travelled with family
Disliked: Amenities
The environment around the hotel smells bad from sewage. 2. The hotel waiting area is too narrow and small 3. The hotel reps at the front desk seem sluggish in responding to requests. You have to remind them several times . 4. Restaurant food selection is very limited 5. A hotel of this size and reputation should have a microwave. 6. The refrigerator in the room is midocare!. Very old and ineffective.
Stayed 11 nights in Dec 2025

4/10 Poor

martin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Samantha the receptionist was very Rude no customer attention at all the phone at the room did not work need more attention on customer attention!! Only the staff at breakfast way very polite!! Need a lot of improvement on customer demand at list what the customer pay for!!very disappointed!!!!
Stayed 4 nights in Jan 2026