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Zocalo Central & Rooftop Mexico City

4.0 star property
VIP Access

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
Reception
Coffee shop
Breakfast, lunch, dinner served; Mexican cuisine
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(161 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property ��– evening/night
Historico Central Hotel
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 2,398 reviews
The price is €162
includes taxes & fees
26 Jan - 27 Jan
Historico Central Hotel

About this property

Zocalo Central & Rooftop Mexico City

Colonial hotel with free breakfast and free valet parking
This hotel features a restaurant, a health club and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Zocalo Central & Rooftop Mexico City gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine while dining at Balcon del Zocalo
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the dining, from the breakfast and bar to the restaurant
  • Steps from Metropolitan Cathedral and Zócalo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a terrace, and multilingual staff are also featured at the business-friendly Zocalo Central & Rooftop Mexico City. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mexico City hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Balcon del Zocalo – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Café Central – On-site coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zocalo Central & Rooftop Mexico City

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2380 out of 2703 reviews
Rating 8 - Good. 218 out of 2703 reviews
Rating 6 - Okay. 65 out of 2703 reviews
Rating 4 - Poor. 16 out of 2703 reviews
Rating 2 - Terrible. 24 out of 2703 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

roberto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to travel issues we were unable to make it to Mexico City to stay here, I spent at least 3 hours trying to cancel out reservation....Still have not received a credit for this reservation..WE never arrived, never stayed at this hotel and still await a full refund for this. Poor customer service from Hotels.com Nd this hotel. We will never recommend this hotel or the service of Hotels.com
Stayed 1 night in Oct 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect if you want to be close to the Centro Histórico . There is a lot of food available and many vendors and shopping. The staff is friendly as soon as you walk into the hotel. The breakfast is good and they provide free bottled water.
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaoli, Lancaster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay – Perfect Location and Exceptional Service I had an excellent experience staying at this hotel. The location couldn’t be better—just a few minutes’ walk to the nearby cathedral and main square. The staff were incredibly friendly, attentive, and always willing to help. Karina at the front desk and Daniel from the concierge team were especially memorable for their warmth and professionalism. The hotel’s interior design and decoration has a unique charm, the facilities are well-equipped, and the rooms are clean, quiet, and comfortable. I also appreciated the thoughtful touch of complimentary bottled water and apples available by the elevators on each floor. Breakfast was quite good as well, though it seemed to have offered the same selection every day. Overall, I highly recommend this hotel and would definitely choose to stay here again on my next visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 3 nights in Jul 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Arnoldo Javier

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast very conveniente location the staff I wish I could remember everyone’s name thanks to Nancy Gutiérrez,karina, fernanda
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here at zocalo hotel! Free breakfast each morning was good but its the same each day. Free snacks, cokes, water and beer at the downstairs cafe was a huge benefit! Staff was friendly and we felt safe our entire trip. Highly Recommend and ask for Raul. He was always willing to help!
Stayed 3 nights in Oct 2025

2/10 Terrible

virginia

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our favorite hotel in Mexico City. The Staff is amazing. Rooms are impeccable clean. Comfy bed and pillows. Room window was facing the inside courtyard so we didn’t experience any city noise. Breakfast with the best view!!! We will definitely try to stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Alex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property, a couple of employees at the restaurant seemed to have an attitude and they had a body language that they did not want yo work that day, however I have to highlight Alexandra (during breakfast time) she was amazing! Another thing that I did not liked, i was charged extra to check in early, my flight arrived around 9am ! With all the information that was entered way in advanced nor the hotel or expedia were able to give a heads up. Overall, as courtesy, i think the hotel should offer at least to keep our luggage. The rooms were ready anyway. But thats just my point of view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria Auxilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent Food amazing Daniel was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Griselda

Stayed 3 nights in Oct 2025

10/10 Excellent

Manisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.rooms are a little small.
Stayed 3 nights in Oct 2025

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience from the checking in to the checking out. Everyone was extremely helpful and attentive. The restaurant at the rooftop serves delicious food
Stayed 4 nights in Oct 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Haydee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice people
Stayed 2 nights in Oct 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The service and the location
Stayed 4 nights in Oct 2025

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at with everything within walking distance. Free breakfast, snacks, and bottled water. I would definitely go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roraima

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

10/10 Excellent

Taya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars isn’t enough for this hotel - it’s a beautifully maintained property with incredible guest amenities and the staff went above and beyond in every regard! The location is truly in the heart of it all! Shops, restaurants, and shopping all within reasonable walking distance. However be prepared that this area is always busy! We felt safe and well taken care of!
Stayed 6 nights in Oct 2025