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Shashi Hotel Mountain View Palo Alto

5.0 star property

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Photo gallery for Shashi Hotel Mountain View Palo Alto

Poolside bar
Exterior
Poolside bar
Gym
Dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1625 N Shoreline Blvd, Mountain View, CA, 94043
  • Place, Computer History Museum
    ‪3 min walk‬
  • Place, Googleplex
    ‪13 min walk‬
  • Place, Shoreline Amphitheatre
    ‪14 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(102 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium 2 Kings

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium 2 Kings

9.2 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Kings ADA

Egyptian cotton sheets, premium bedding, in-room safe, desk

Two Kings ADA

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Premium 2 Kings

  • Sleeps 4
  • Free Wi-Fi

Premium Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Front of property
The Ameswell Hotel
Mountain View
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,300 reviews
The price is €162
includes taxes & fees
5 Jun - 6 Jun
The Ameswell Hotel

About this property

Shashi Hotel Mountain View Palo Alto

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Shashi Hotel Mountain View Palo Alto offers 200 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 65-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Mountain View hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Shashi Hotel Mountain View Palo Alto. During your stay, you're just a quick walk from Computer History Museum. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine and pool views while dining at Emerald Hour
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a sauna and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Computer History Museum and 14 minutes on foot from Shoreline Amphitheatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Shashi Hotel Mountain View Palo Alto, you'll find an outdoor pool, a hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1600 square feet (149 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Shashi Hotel Mountain View Palo Alto. Parking is available for a fee.

This 5-star Mountain View hotel is smoke free.

The hotel hosts a free manager's reception daily.
Emerald Hour – This poolside cocktail bar specialises in Spanish cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
BROMA – This restaurant specialises in Spanish cuisine and only serves dinner. Open selected days.
Carte Blanche – This café serves breakfast and lunch. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BROMA
  • Carte Blanche
  • Emerald Hour

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,600 square foot of space)
  • Coworking space

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Covered self-parking fee: USD 20 per night
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Shashi - Future of Hospitality mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM

Property is also known as

Hotel
Hotel Mountain View
Shashi Mountain View Palo Alto
Shashi Hotel Mountain View Palo Alto Hotel
Shashi Hotel Mountain View an Urban Resort
Shashi Hotel Mountain View Palo Alto Mountain View
Shashi Hotel Mountain View Palo Alto Hotel Mountain View

Shashi Hotel Mountain View Palo Alto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1094 out of 1394 reviews
Rating 8 - Good. 167 out of 1394 reviews
Rating 6 - Okay. 73 out of 1394 reviews
Rating 4 - Poor. 28 out of 1394 reviews
Rating 2 - Terrible. 32 out of 1394 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio

Stayed 1 night in Feb 2026

10/10 Excellent

Katherine

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Stayed 1 night in Feb 2026

10/10 Excellent

Adrian

Stayed 2 nights in Feb 2026

2/10 Terrible

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but not to stay at. The bed was lumpy, the mattress had no support. The pillows were flat. The noise from the road outside was so loud, it made it impossible to sleep. Also the walls are so thin that you could hear heavy stomping from the room above and a random ringing type noise went off at 4 AM for about 15 minutes. My husband and i slept about four hours max. I will never stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Tony

Stayed 2 nights in Feb 2026

10/10 Excellent

Dandan

Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

10/10 Excellent

Nikita, Los Angeles

Stayed 1 night in Feb 2026

4/10 Poor

Loren

Disliked: Staff & service
The entire hotel is over-fragranced. For someone who has a mild allergy to fragrance I was miserable the entire time. Walking through the hallways from the elevator was awful. We sat in the bar area one night and I had to leave because it was so strong I could taste it! It gave me a bitter taste in my mouth and ruined our dinner. Not to mention the headaches! It’s so bad for everyone and your hotel is the worst I’ve ever experienced. On top of that, our room was shabby at best. Everything in it was skew - from the tv hanging on the wall, to the side tables and the bench at the end of the bed. There was just no care taken or attention to detail.
Stayed 4 nights in Feb 2026

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were friendly and prepared to make our stay comfortable. The robes and slippers added to the comfort. Highly recommend this hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mahesh

Stayed 1 night in Feb 2026

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 1 night in Feb 2026

6/10 Okay

DEAN

Liked: Cleanliness, staff & service, amenities
Room was fabulous
Stayed 1 night in Feb 2026

8/10 Good

Aishwarya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Feb 2026

2/10 Terrible

Trisha

Do NOT stay here if you want them to STEAL your valuables and have the AUDACITY TO GIVE YOU ATTITUDE!!! I’ve stayed at Shashi Hotel in Palo Alto around 5–6 times and had made it my preferred hotel because of its location and past good experiences. Until this visit, I never had a single problem — so I expected professionalism and care. During my recent stay, some of my personal trading cards (worth $100s!!!) went missing from the room. When I reported it, two front desk employees insisted that no one had entered the room and repeatedly claimed that staff “does not steal.” They gave my boyfriend the key to check the room himself — which he did — and sure enough, the cards were gone, though the bag they had been in remained. What shocked me the most was the attitude of the front desk representative, Ariana, during a follow-up call. Instead of acknowledging the situation, she was dismissive, condescending, and mocking. She repeatedly told me that “the hotel does not steal” and accused me of being “disrespectful” simply for describing my own items as stolen. She refused to provide management contact information at first and claimed not to know if the hotel even had a policy for missing items. The tone of the call made me feel belittled and defensive, even though this was entirely the hotel’s mishandling, not anything I did. I hope the management retrains their staff on professionalism and courtesy towards their guests, this is shocking behavior.
Stayed 2 nights in Dec 2025

2/10 Terrible

Trisha

Travelled with partner
Liked: Cleanliness
Do NOT stay here if you want them to STEAL your valuables and have the AUDACITY TO GIVE YOU ATTITUDE!!! I’ve stayed at Shashi Hotel in Palo Alto around 5–6 times and had made it my preferred hotel because of its location and past good experiences. Until this visit, I never had a single problem — so I expected professionalism and care. During my recent stay, some of my personal trading cards (worth $100s!!!) went missing from the room. When I reported it, two front desk employees insisted that no one had entered the room and repeatedly claimed that staff “does not steal.” They gave my boyfriend the key to check the room himself — which he did — and sure enough, the cards were gone, though the bag they had been in remained. What shocked me the most was the attitude of the front desk representative, Ariana, during a follow-up call. Instead of acknowledging the situation, she was dismissive, condescending, and mocking. She repeatedly told me that “the hotel does not steal” and accused me of being “disrespectful” simply for describing my own items as stolen. She refused to provide management contact information at first and claimed not to know if the hotel even had a policy for missing items. The tone of the call made me feel belittled and defensive, even though this was entirely the hotel’s mishandling, not anything I did. After I escalated the situation and said I was going to file a polie report and a lawsuit, a supervisor called a few hours later and told me the items had
Stayed 2 nights in Jan 2026

8/10 Good

maria

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean. Staff was helpful amenities was ok.
Stayed 1 night in Feb 2026

2/10 Terrible

Jongwon

Travelled with family
Disliked: Amenities, property conditions & facilities
left a jacket hanging in the room and they denied finding it. look for a more honest place to stay
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Feb 2026

10/10 Excellent

Khoanam

Liked: Cleanliness, staff & service, amenities
Extra warm and soft blanket for the bed
Stayed 1 night in Feb 2026

10/10 Excellent

Phyllis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes Excellent Staff Great Place to Stay Front Desk Fun
Stayed 2 nights in Feb 2026

10/10 Excellent

Abbi

Stayed 1 night in Jan 2026

10/10 Excellent

sheila

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, quiet and loved the huge windows. The front desk gave me an umbrella for my stay which turned out to be super helpful as I was planning to walk over a conference each day and it was drizzling. Would have been helpful to have lunch available for delivery.
Stayed 3 nights in Feb 2026

10/10 Excellent

Paul

Stayed 3 nights in Feb 2026

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