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HOTEL Shiga Sunvalley

3.0 star property

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Natural pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Natural pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Makuiwa Onsen, Shiga Kogen, Yamanouchi-machi, Yamanouchi, Nagano-ken, 381-0401
  • Place, Shiga Kogen Ski Area
    ‪1 min walk‬
  • Place, Hasuike Ski Area
    ‪1 min walk‬
  • Place, Joshin'etsu-kogen National Park
    ‪1 min walk‬

Room options

View all photos for Single Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout curtains

Single Room (Half Board Plan)

  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Style Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout curtains

Japanese Style Room (Half Board Plan)

  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Style Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout curtains

Japanese Western Style Room (Half Board Plan)

  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Twin Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Half Board Plan)

  • Sleeps 2
  • 2 Single Beds

Room Selected at Check-In (Half Board Plan)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 4 Single Futons

View all photos for Japanese Style Room

In-room safe, desk, laptop workspace, blackout curtains

Japanese Style Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 5 Single Futons

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room

In-room safe, desk, laptop workspace, blackout curtains

Japanese Western Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Single Room

In-room safe, desk, laptop workspace, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed

Room Selected at Check-In

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 4 Single Futons

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About this property

HOTEL Shiga Sunvalley

With direct access to the slopes, HOTEL Shiga Sunvalley makes guests feel at home with amenities such as a restaurant and a sauna. Housekeeping is available on request.
HOTEL Shiga Sunvalley offers 69 accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries, children's slippers and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from noon to 10:00 AM. There are hot springs on site.
During your stay at HOTEL Shiga Sunvalley, you'll be within walking distance of Ishinoyugenjibotaru Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and meeting rooms
  • On-site recreation includes hot springs, a sauna and ski-in/ski-out access
  • Steps from Shiga Kogen Ski Area and 11 minutes by car from Yudanaka Hot Spring
There's a restaurant on site. Public spaces have free WiFi. HOTEL Shiga Sunvalley offers its guests hot springs, ski-in/ski-out access, and a sauna. A terrace, a vending machine, and ski storage are also featured at the family-friendly HOTEL Shiga Sunvalley. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Yamanouchi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9 AM.
HOTEL Shiga Sunvalley has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children
  • A restaurant
  • Kaiseki meal

Things to do

  • Air hockey
  • Books
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Table tennis

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public bath open from noon - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of JPY 2200 at checkout
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests booked in Half Board rates receive breakfast and dinner for children ages 3-12 included in the reservation. Meals and bedding are not provided for children up to age 2.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1650 for children
  • Cleaning/housekeeping/linen fee: JPY 2200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Air conditioning is not provided
Parties and events (including family gatherings) are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of JPY 2200 at checkout. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

HOTEL Shiga Sunvalley Yamanouchi
Shiga Sunvalley Yamanouchi
Shiga Sunvalley
HOTEL Shiga Sunvalley Hotel
HOTEL Shiga Sunvalley Yamanouchi
HOTEL Shiga Sunvalley Hotel Yamanouchi

HOTEL Shiga Sunvalley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 74 reviews
Rating 8 - Good. 19 out of 74 reviews
Rating 6 - Okay. 10 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was in the perfect spot for us. We had an authentic Japanese style room, with Pvt bathroom. The staff at this hotel were incredibly kind and accommodating to our needs from baggage storage, to help with sending our luggage on to our next destination. To allowing us use of the public onsen after check out.
Beautifully appointed Japanese style room.
View from the public Onsen. Definitely worth a visit if you stay here.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As the last stop on our 2 week Japan journey, it was mildly disappointing to end with this accommodation. This property is dated, likely untouched since the 1998 olympics. The onsen has seen better days! The staff were friendly and great service at breakfast and checkin and check out. With a little update this hotel would be awesome. Snow monkeys are worth the trip!
Stayed 2 nights in Feb 2025

10/10 Excellent

NICHOLAS JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Shiga Sunvalley. Loved the style of the Japanese rooms, it was very clean and the staff were exceptional! Usui and staff helped up with any questions we had, ski rentals, keeping luggage after check out, shuttle bus information. Would stay with them again 10/10
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location for ski in ski out, with amazing staff and such good meals.
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checks you in, she is very nice, good energy emanates from her, and she is helpful. I loved this place more than the hotels in Kumanoyu, and I would come here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing hot springs bath! Nice after a day of skiing. The Japanese style rooms are beautiful and large. The ski rental locker room is directly next to the Sunvalley ski lift, which is a great run and from the top you can ski to other shiga kogen runs.
Stayed 3 nights in Jan 2025

8/10 Good

everett

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very traditional Japanese and the people were very nice. I expected there to be more of a village and maybe places to eat very quiet and serene. It was lovely while we were there snowing and very easy access to the skiing. The gentleman who managed the ski rental and drove the van was the most wonderful guy we met in a long time !
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Next to ski chair station. Very convenient for skiers. Dinner is traditional Japanese cuisine which offers fresh vegetables and meat
Stayed 2 nights in Dec 2024

8/10 Good

Aleksandra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I will start with positive comments. 1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it. 2. Food is a perfect gateway to authentic Nagano culinary cultural experience. 3. Rooms are spacious. And I like the idea of onsen. 4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and can access other mountains by skiing or by free of charge bus. Snow Monkey Park stop is 25 minutes away. Hotel is 3 minute walk away from bus stop. And Nagano station is closer ride as well. On the other side, I was unpleasantly surprised by the condition of hotel. It seems like no money was invested in its appearance for few decades (besides new restroom in shared area on the first floor). Bathrooms in the rooms are outdated, onsens as well. Overall, it seems like majority of Shiga Kogen hospitality industry stopped developing decades ago which is sad because it is such an amazing place and I feel grateful I got to experience it!
Stayed 3 nights in Feb 2024

2/10 Terrible

Starsky

Travelled with family
Liked: Staff & service
We were awaken by loud banging on the wall at around 6am. It felt like the hotel was fixing something and they couldn’t wait until everyone was awake to fix the problem.
Stayed 1 night in Feb 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the ski slope. It was easy to get everyone out the door in the morning with the ski locker and ski rental location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spa
Stayed 3 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, hospitable staff. However, lacking dining options.
Stayed 9 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massage chairs in the onsen, so relaxing! Also the food was really quite tasty.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal Accomodation

It was an amazing stay for us. We were lucky enough to get a room for 2 nights even though they were not in season therefore not a lot of guests around. While language was a limitation they still offered to help in whatever way they could. The onsen was well maintained and the temperature was perfect. Additional massage chairs that were available after the bath was an added bonus. Service staff was excellent. Would definitely recommend this location for the stay. The nearest bus stop was within walking distance although during the snow season, the road to the hotel would definitely be slippery which makes pulling your luggage a fair challenge.
Stayed 2 nights in Dec 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hospitality & services!!!!

Every staff in the hotel are super duper helpful and friendly! We all had a superb and enjoyable time in the hotel!!! Thank you so much for the great hospitality!!!
Stayed 6 nights in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A absolutely amazing stay

The stay was great the staff helped me so much to make my proposal to my new Fiance better then I thought possible. The ski rental was easy the slopes start right outside and Shiga Kogen (the ski area) is absolutely massive you have to see it to believe it. The onsen was super comfy and the food was always delicious and made beautifully. I highly recommend.
Stayed 4 nights in Jan 2019

8/10 Good

Karen, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The snow monkeys in the hotel car park and the lovely autumn colours of the trees
Stayed 1 night in Oct 2018

8/10 Good

Ayaka

Stayed 1 night in Jan 2026