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Kumanoyu Hotel

3.0 star property

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Photo gallery for Kumanoyu Hotel

Hot springs
Reception
Japanese Style Room | In-room safe, desk, laptop workspace, blackout curtains
Japanese Western Style Room | In-room safe, desk, laptop workspace, blackout curtains
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

View in a map
Hirao7148, Yamanouchi, Nagano, 381-0401
  • Place, Maruike Ski Area
    ‪4 min drive‬
  • Place, Shiga Kogen Ski Area
    ‪6 min drive‬
  • Place, Jigokudani Monkey Park
    ‪23 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, laptop workspace, blackout curtains

Japanese Style Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room | In-room safe, desk, laptop workspace, blackout curtains

Japanese Western Style Room

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Western Style Room

Western Style Room | In-room safe, desk, laptop workspace, blackout curtains

Western Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

Kumanoyu Hotel

Ski hotel with ski-in/ski-out access and 24-hour front desk
With direct access to the slopes, Kumanoyu Hotel makes guests feel at home with amenities such as a restaurant, ski storage and complimentary wireless Internet access.
Kumanoyu Hotel offers 88 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries, hairdryers and children's slippers.

This Yamanouchi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
During your stay at Kumanoyu Hotel, you're just a quick walk from Kumanoyu Ski Area. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and extended parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front desk safe, a gift shop and a lift
  • On-site recreation includes ski-in/ski-out access and ski equipment rentals
  • 5 minutes by car from Shiga Kogen Ski Area and 14 minutes from Shibu
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Ski-in/ski-out access, a terrace, and a vending machine are also featured at Kumanoyu Hotel. Free self parking is available.

This 3-star Yamanouchi hotel is smoke free.

Kumanoyu Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kumanoyu Hotel Yamanouchi
Kumanoyu Yamanouchi
Hotel Kumanoyu Hotel Yamanouchi
Yamanouchi Kumanoyu Hotel Hotel
Hotel Kumanoyu Hotel
Kumanoyu Hotel Yamanouchi
Kumanoyu Yamanouchi
Ryokan Kumanoyu Hotel Yamanouchi
Yamanouchi Kumanoyu Hotel Ryokan
Ryokan Kumanoyu Hotel
Kumanoyu
Kumanoyu Hotel Hotel
Kumanoyu Hotel Yamanouchi
Kumanoyu Hotel Hotel Yamanouchi

Kumanoyu Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 3 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely unique experience. If you want a fancy western style hotel, don’t stay here. If you want to have a genuinely Japanese experience, in an absolutely stunning area with some of the best snow I have seen in my lifetime, then add Kumanoyo to your list. Personally, I loved this place.
Stayed 4 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The location is good. It’s near the Kumanoyu ski area. It’s within 5 minutes walking distance. This hotel is more geared to catering to Chinese visitors who want to hit the slopes. They play Chinese-theme music during breakfast at their buffet. Their breakfast is a big spread, and the food is pretty good. The people there do accommodate you, but they are somewhat cold. If you slip on their steps and fall because of the snow, they will not come out to help you or apologize. Come here to seek Kumanoyu and Yokoteyama snow, don’t come here for the atmosphere because it was almost nonexistent.
Stayed 3 nights in Jan 2025

6/10 Okay

アキラ

自然を満載するための旅行には最適です。
Stayed 1 night in Aug 2025

10/10 Excellent

Yoshihiro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GWの春スキーに宿泊。毎年、周辺で泊まっていましたがここが一番便利だし少し高くても納得です。チェックアウト後も♨️入れて体も楽だし何より泉質がとても好きです。
Stayed 1 night in May 2025

8/10 Good

Hin fai d

Stayed 6 nights in Feb 2025

8/10 Good

YOKO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
お風呂が趣があって、硫黄温泉がとても良かったです。夕食のボリュームがすごかったです。
Stayed 2 nights in Mar 2025

6/10 Okay

yoshio

Stayed 1 night in Feb 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities
部屋も広くとても綺麗でした
Stayed 2 nights in Dec 2024

2/10 Terrible

kaori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

しんご

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
翡翠色の温泉が圧倒的に素晴らしいので、その他のことは帳消し。
Stayed 1 night in May 2024

8/10 Good

Yasuhisa

Stayed 2 nights in Apr 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintained onsen hotel

A poor maintained onsen hotel! No towel and locker available in the onsen, need to bring along everything from the room! The room itself is very old and poor maintained; the dining which is just fair, don’t expect that as same kind of Food and beverage to a graded resort; fortunately a Taiwanese lady serving down there with excellent service to pull the satisfaction up a bit!
Stayed 1 night in Dec 2023

8/10 Good

Minami

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

OGASAWALA

Disliked: Staff & service
この暑さの中エアコンがなく夜寝苦しかった。
Stayed 1 night in Aug 2023

10/10 Excellent

Chikako

Stayed 1 night in Jul 2023

10/10 Excellent

Yasuko

Stayed 1 night in May 2023

8/10 Good

misuzu

Travelled with family
Liked: Staff & service
皆さんの口コミでご飯が美味しいとありましたが
Stayed 1 night in Oct 2022

10/10 Excellent

Keiichi, Nagaokakyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

????

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯かとても美味しかったし、布団もフカフカで気持ち良かったです。
Stayed 1 night in May 2022

10/10 Excellent

ATSUSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質が素晴らしい。
Stayed 1 night in May 2022

10/10 Excellent

CHIKAKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021