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Phoenix Cocoon

4.5 star property

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Chalet (Phoenix Cocoon) | Living area | Flat-screen TV, Netflix, DVD player, MP3 dock
Exterior detail
Chalet (Phoenix Cocoon) | Terrace/patio
Chalet (Phoenix Cocoon) | Living area | Flat-screen TV, Netflix, DVD player, MP3 dock
3 bedrooms, desk, iron/ironing board, cots/infant beds

Reviews

10 out of 10
Exceptional

Entire home

3 bedrooms2 bathroomsSleeps 8

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Outdoor space

Explore the area

View in a map
4982-2 Hokujo, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪9 min walk‬
  • Place, Happo-one Adam Gondola
    ‪12 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪19 min walk‬

Room options

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Exterior
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Echo Land
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
5.0 out of 5, Exceptional, 3 reviews
The price is €388
24 May - 25 May
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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Cocoon

This smoke-free holiday home features concierge services, laundry facilities and tour/ticket assistance. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Additionally, barbecues, free train station drop-off and multilingual staff assistance are on-site. The holiday home has 3 bedrooms and offers free WiFi and an MP3 dock. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a fridge and an oven. Housekeeping is available once per stay.
Guest accommodation at this holiday home offers washers/dryers and DVD players. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at this holiday home, you're just a quick walk from Hakuba Happo-One Ski Area. Free WiFi in public areas, free self-parking and free train pick-up service are available. The holiday home offers free WiFi and a deep-soaking bath.
  • The holiday home offers a kitchen, a washer/dryer and 2 bathrooms
  • Free WiFi
  • Free self-parking
  • Services include babysitting, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Hakuba Happo-One Ski Area and 8 minutes from Hakuba Goryu Ski Resort
  • Free train station pick-up, train station drop-off and local-area shuttle service
As a guest of Phoenix Cocoon, you'll find a terrace, barbecue grills, and multilingual staff. Public spaces have free WiFi. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. The luxury Phoenix Cocoon also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Property amenities

Ski

  • Close to skiing

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Cot: JPY 4,500 per night
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: JPY 7,000 per night

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • MP3 dock
  • Netflix

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 7000.0 per night.
  • Cots (infant beds) are available for JPY 4500 per night.

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 4500 per night
  • Rollaway bed fee: JPY 7000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This holiday home offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Phoenix Cocoon House Hakuba
Phoenix Cocoon House
Phoenix Cocoon Hakuba
Phoenix Cocoon Hakuba
Phoenix Cocoon Private vacation home
Phoenix Cocoon Private vacation home Hakuba

Phoenix Cocoon Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Takaken, Kobe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。
Stayed 3 nights in Aug 2019