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Shakespeare Hotel

3.0 star property

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Photo gallery for Shakespeare Hotel

A bathroom with a marble floor, a shower, a sink with a mirror, and a toilet.
A reception area with a staircase, a brown leather sofa, two blue armchairs, a small table, and a reception desk with a sign reading 'The Shakespeare Hotel'.
Exterior detail
A hotel room with a bed, a sofa, a coffee table, a lamp, and a plant.
Breakfast area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
3020-682 Hokujo, Hakuba, Nagano-ken, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪3 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪19 min walk‬
  • Place, Happo-one Adam Gondola
    ‪5 min drive‬

Room options

View all photos for Twin Room, Annex Building

A hotel room with two beds, a desk with a mirror, a lamp, and a view of the outdoors through the window.

Twin Room, Annex Building

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Annex Building

A hotel room with two beds, a sofa, a desk with a lamp, and a window with curtains.

Triple Room, Annex Building

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Annex Building

Family Room, 2 Bedrooms, Annex Building | Desk, free WiFi, bed sheets

Family Room, 2 Bedrooms, Annex Building

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a TV, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a bed, a desk with a computer and phone, a bedside table with a lamp, and a view of the outdoors.

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

A hotel room with a bed, bedside table, lamp, and a door.

Deluxe Room, 2 Bedrooms

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room - Main Building - Non-Smoking

A hotel room with a bed, a TV, a desk, and a window with curtains.

Double Room - Main Building - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room - Annex - Non-Smoking

Desk, free WiFi, bed sheets

Family Room - Annex - Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Triple Room - Annex - Non-Smoking

A hotel room with two beds, a desk with a lamp, a chair, and a coffee maker.

Triple Room - Annex - Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

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About this property

Shakespeare Hotel

Along with 2 restaurants, this smoke-free hotel has coffee/tea in a common area and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, laundry facilities and tour/ticket assistance. Housekeeping is available on request.
Shakespeare Hotel offers 39 air-conditioned accommodations with complimentary slippers and a hairdryer. 12-inch LCD televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they enjoy the overall property condition at Shakespeare Hotel. During your stay, you're just a quick walk from Hakuba Saegusa Art Museum. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes
  • Just a 2-minute drive from Hakuba Happo-One Ski Area and a few minutes from Happo-one Adam Gondola
There are 2 restaurants on site. Public spaces have free WiFi. Spa services, a vending machine, and multilingual staff are also featured at Shakespeare Hotel. Free self parking is available.

This 3-star Hakuba hotel is smoke free.

Kin Kitchen – On-site restaurant.
Pietro – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kin Kitchen
  • Pietro

Things to do

  • Games
  • Ski passes
  • Ski storage
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 12-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shakespeare Hotel Hakuba
Shakespeare Hotel
Shakespeare Hakuba
Shakespeare Hotel Hotel
Shakespeare Hotel Hakuba
Shakespeare Hotel Hotel Hakuba

Shakespeare Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 31 out of 88 reviews
Rating 6 - Okay. 12 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Radoslav

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing stay. Exceptional hospitality and very clean place. Would definitely recommend.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Mark

Liked: Cleanliness
Hotel is in a great location. Rooms were out dated, no shower curtains, no bidet :( and limited food and drink service. Staff was very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff friendliness was amazing!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Loved the onsen and family owned feel.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay

Excellent breakfast
Stayed 1 night in May 2023
Verified

8/10 Good

Wai Chong

Liked: Cleanliness, staff & service, amenities
Near eating place and bus stops to ski resort
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Olivia and her team were very warm, welcoming and helpful. Shakespeare Hotel is very charming, has everything you need and it is located conveniently close to Base Camp where you catch the shuttle to the mountains.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Tod

Liked: Cleanliness, staff & service, property conditions & facilities

Well located in Echoland

I stayed for 3 days whilst my friends apartment had guests. The hotel staff were lovely, the room was small but clean and did what it needed. Location is very good. Would recommend.
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dated

Very old dated with limited amenities in the room. Old furnishings. Noisy. Comfortable bed and well heated. Very pricey for what you get.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Devin

Disliked: Cleanliness, amenities
The room smelt horrible upon our arrival. There were no other rooms available due to the busy ski season. The staff used fans and febreze to try to remedy the situation while we waited in the lobby for a few hours for the room to air out. By the time we were heading to bed the room had aired out a bit but the smell still lingered so we had to sleep with the window open in 25 degree weather. The next day we skied and when we came back around 5 PM the smell was still lingering. We couldn’t bear to spend another night with the smell and they didn’t have another room for us so we had to find accommodation elsewhere. We asked for the second night to be refunded and have still not received any update from the hotel staff. I would give it 0 stars if possible. We paid close to $500 per night to stay in a smelly room and the management did nothing to help remedy the situation.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Dylan

Liked: Cleanliness, staff & service
I booked a stay here very last minute. For the price tag I was very underwhelmed, the carpet in the room has seen far better days and the bathroom was nothing more than the bare essentials. Everything was very outdated. This is the only hotel I have seen in Japan that didn’t have a bidet in the bathroom. The rooms are decently sized but a large amount of space is taken up by a weird array of furniture that isn’t super usable because of how much space they take up(ie the table in front of the couch that has to be moved outwards to use the couch comfortably, which then blocks the entrance and desk) The staff were very friendly and helpful though!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Stavros

Liked: Staff & service
Disliked: Cleanliness
Hotel antigo com necessidade de renovação.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

terayama

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
テレビが小さく電子レンジも地下まで行かないと使えず値段の割にはコスパが悪い 宿の雰囲気はとてもいいと思います
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

S

Liked: Cleanliness
館内は落ち着いた雰囲気があり、とてもよかったです。 宿泊した日は、近くでイベントがありバイカー集団の方たちも宿泊していたせいでロビーや朝食時は、とてもうるさかったです。 ホテルは良かったです。
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Hirofumi

Disliked: Staff & service, property conditions & facilities, room comfort

ありえない

19時以降朝まで、ホテルの従業員が いなくなるとは有り得ない。 テレビのリモコンが壊れて操作できなかったが、 そんな事は全然、大丈夫な事。
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

??

Liked: Staff & service, amenities, property conditions & facilities
食事付きプランだったがお店はホテル外のお店で雰囲気と料理どちらも良かった。
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

JUN

Liked: Property conditions & facilities, room comfort

すごく親切。でも寒い。

フロントの方はすごく丁寧、親切です。 ただホテル自体が古いのか、証明が暗い。そして 暖房があまりきかない。この２点が残念でした。 それ以外は家族４人でゆっくりはできました。 ありがとうございました！
Stayed 2 nights in Mar 2022
Verified

8/10 Good

t

Liked: Cleanliness, staff & service, amenities
スタッフの方がとても親切でした。 トイレの便座が暖かければ一層良かったと思います。
Stayed 3 nights in Mar 2022
Verified

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くに飲食店もあり、ゲレンデも近かった。 応対も明るく、サービスも良かった。
Stayed 1 night in Mar 2022
Verified

4/10 Poor

yumi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
立地は申し分ないです。外食、テイクアウトなど沢山あります。部屋は清掃が不十分で前泊者の物やゴミが落ちていました。壁が薄く隣りの部屋がうるさいと眠れませんがフロントは19時までなので対応してもらえず我慢しました。客層はほぼ中東やアジア系の方がほとんどで日本人はあまり見かけませんでした。フロントもアジア系の外国の方です。 暖房があまり効かず寒かったです。
Stayed 4 nights in Dec 2021
Verified

8/10 Good

NH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜スタッフがチェックインする時いない。荷物など運んだりしてくれたらもっと良い
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
部屋が少し寒かったです
Stayed 2 nights in Feb 2020
Verified

8/10 Good

JEREMY

Liked: Staff & service, room comfort

A good place for direct access to Hakuba

The Shakespeare is ideally situated for hitting the slopes and enjoying the local restaurants. Access to the buses at Hakuba base camp is a 1 minute walk across the street. There are a number of good restaurants nearby, but you should reserve early to get a seat. The Shakespeare can help, and they offer good recommendations on the area. We stayed in the annex building. The carpet in our room was stained and covered with a rug in one spot. There are a lot of early 20s tourists who come to party and hit the slopes, so I suspect the rooms get a lot of damage from this (drinking and snow gear). The beds were clean and comfortable and the heating was good. The included breakfast was good, it's provided by a couple who own a restaurant in the compound. They were really nice. They work pretty hard when there are a lot of guests eating, so it's best to come early or wait till the rush is over. The Shakespeare a good choice if you want easy access to Hakuba's main attractions.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Hughes

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location, situated very close to the Hakuba Base Camp stop and in the middle of most restaurants. Bed was slightly uncomfortable, I think mainly because the mattress hung over the bed frame... Didn't eat breakfast at the hotel, can't comment there. Staff was super friendly, super helpful. Rooms were clean and big enough. Enjoyed the stay and would return!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, clean , helpful. Great location.
Stayed 5 nights in Jan 2020