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Shibu Onsen Sakaeya

3.0 star property

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Spa
Front of property – evening/night
Premium Twin Room, 2 Bedrooms, Bathtub | View from room
Premium Twin Room, 2 Bedrooms, Bathtub | In-room safe, free WiFi, bed sheets
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Shibu Onsen, Shimotakai gun, Yamanouchi, Nagano-ken, 381-0401
  • Place, Shibu
    ‪1 min walk‬
  • Place, Yudanaka Hot Spring
    ‪16 min walk‬
  • Place, Shiga Kogen Ski Area
    ‪4 min drive‬

Room options

View all photos for Executive Twin Room, Accessible, Non Smoking

Executive Twin Room, Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Executive Twin Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Quadruple Room, Accessible

Superior Quadruple Room, Accessible | In-room safe, free WiFi, bed sheets

Superior Quadruple Room, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Executive Twin Room, 2 Single Beds, Non Smoking, Shared Bathroom

Executive Twin Room, 2 Single Beds, Non Smoking, Shared Bathroom | In-room safe, free WiFi, bed sheets

Executive Twin Room, 2 Single Beds, Non Smoking, Shared Bathroom

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room, 2 Bedrooms, Bathtub

Premium Twin Room, 2 Bedrooms, Bathtub | Hot springs

Premium Twin Room, 2 Bedrooms, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 57 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Design Room, 2 Single Beds, Accessible, Non Smoking

Design Room, 2 Single Beds, Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Design Room, 2 Single Beds, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Standard Family Room, Non Smoking

Japanese Style Standard Family Room, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Style Standard Family Room, Non Smoking

  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

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About this property

Shibu Onsen Sakaeya

A bar/lounge, a coffee shop/cafe and a meeting room are available at this ryokan. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a computer station, gift shops/newsstands and a front desk safe are on-site.
Shibu Onsen Sakaeya offers 25 accommodations with a safe and complimentary slippers. 26-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.
During your stay at Shibu Onsen Sakaeya, you're just a quick walk from Shibu. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Japanese breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and a gift shop
  • On-site recreation includes hot springs
  • Steps from Shibu and a 3-minute drive from Shiga Kogen Ski Area
  • Free train station pick-up and train station drop-off shuttle service
Shibu Onsen Sakaeya offers its guests hot springs. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Shibu Onsen Sakaeya also features gift shops/newsstands, room service (during limited hours), and a front desk safe. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 8:00 AM to 6:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station
  • Meeting room

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9 AM - 9 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shibu Onsen Sakaeya Inn Yamanouchi
Shibu Onsen Sakaeya Inn
Shibu Onsen Sakaeya Yamanouchi
Shibu Onsen Sakaeya
Shibu Onsen Sakaeya Ryokan
Shibu Onsen Sakaeya Yamanouchi
Shibu Onsen Sakaeya Ryokan Yamanouchi

Shibu Onsen Sakaeya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 52 out of 64 reviews
Rating 8 - Good. 7 out of 64 reviews
Rating 6 - Okay. 4 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher, New York

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was in good condition and staff was courteous. However, if you’re booking on Expedia, there is no transparency in your ability to book dinner at the ryokan which is 65% of the reason why you’d need to stay at a ryokan. You will then go in a wild goose chase to find a seat at any restaurant nearby which will be nearly impossible until after dinner hours. Makes a supposedly relaxing trip very relaxing
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The staff, accommodations, service and staff were exemplary.
Stayed 2 nights in Nov 2025

8/10 Good

George

Stayed 2 nights in Oct 2025

6/10 Okay

Casey

Travelled with partner
Watch how you book via Expedia. There is a basic rate - then everything you do adds more to the basic rate. It was clean. The hotel restaurant was fully booked every night! Before we even arrived we couldn’t obtain a reservation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Errol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredible experience at a wonderful location, unbelievable food, and great staff. One of our most memorable experiences, ever!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences of our life. The staff and service really made it wonderful. I will absolutely be coming back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eric, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the property was absolutely beautiful and charming - but maybe because of the time of year we visited (1/06-1/08), very few places were open, despite their signs claiming what their hours of operation were. Even when we found a restaurant that was open at 6pm for dinner, multiple restaurants turned us away because we have a six year old daughter and they didn't accept kids. It was pretty upsetting to my daughter, but the area was absolutely beautiful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mayah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time in Nagano and this is the best place I’ve stayed! Staff are super friendly and really accommodating. The monkey park is so close and you can take a shuttle from the hotel to the park, if reservations are full they even call you a taxi. 10/10 stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Hiromi, Sunnyvale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here last year and came back with our son this year. The area offers several fun things such as Monkey mountain and street public bathing. Sakaeya's service is very nice. It offers you nice yukata, sandals and basket to walk and hop in many unique baths. The dinner and breakfast are also amazing and we enjoyed out stay very much. Hope to come back again here.
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me. Her attentive service, warm smile, and genuine desire to make my stay comfortable made me feel like an honored guest. Whether it was offering local insights, ensuring I enjoyed the full onsen experience, or simply sharing kind words, Runa’s presence elevated my time there. She embodied the spirit of Japanese hospitality, making each interaction a memorable one. The onsen itself was a peaceful retreat, with soothing waters and a relaxing environment that perfectly complemented the traditional ryokan experience. I left Shibu Onsen Sakaeya not only refreshed but deeply moved by the kindness of its people, particularly Runa. If you're seeking a place that marries beauty, tranquility, and heartfelt service, Sakaeya is the perfect destination.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first ryokan experience and we couldn’t have been more impressed. The staff were fantastic, the kaiseki dinner and breakfast were incredible and our room, with a private Onsen, was stunning. The area around the hotel is so picturesque. We had a great time exploring the streets, in our provided yukata, trying all the public onsen. We will certainly be back to Shibu Onsen
Stayed 1 night in Sep 2024

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in a Ryokan! And we loved it!! We enjoyed wearing the Kimonos provided and having a multi course dinner! They were also able to provide vegetarian options for dinner as well. The onsen at the hotel was much larger and nicer than the free ones outside the hotel. There is a toilet in the room but no shower, so you have to use the public bath to shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Staff very friendly abd helpful. Very clean. Traditional baths are very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheri

Stayed 2 nights in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ryokan, excellent baths

Excellent ryokan, women's public bath was never more than 2 people but the private bath with sauna is worth booking..book ASAP as spots fill up. Meals are amazing, though the first night menu was preferred by far. The staff is very kind, but their support is limited so make sure to do your research if you're looking to visit snow monkeys or venture outside of the town. They aren't as up to date local bus schedules, etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a ryokan and it was a fantastic experience. The staff were so welcoming, the rooms clean & tidy and the food deserved at least 1 Michelin star! Would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this Ryokan with an amazing hot spring bath for guest use. It was a traditional Japanese inn with all of the special touches to experience the local Japanese customs. The room was very nice and comfortable, and the staff were super friendly and helpful. This was a great place to stay to visit the snow monkey park nearby and can be reached easily by train and then a short bus ride. We highly recommend this Ryokan for your stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic , great snow monkeys
Stayed 3 nights in Apr 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here was amazing. Staff came to greet us at the car and made us feel special throughout our stay. We paid for a room with our own private onsen as we have tattoos and have not managed to visit an onsen after 4 trips to japan. It was well worth the money. Several staff members spoke to us in English. Food was spectacular. We have stayed in dozens of hotels around the world, and this was definitely our favourite of them all.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the yukatas, helpful staff, bright umbrellas to use in the rain, amazing breakfast and soothing onsen.
Stayed 1 night in Nov 2019

10/10 Excellent

Dyfrig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely lovely and a great Japanese experience

We chose this hotel for its location in the middle of the village, within a reasonable walkable distance from the station and to the Monkey park. The staff were absolutely lovely and the traditional Japanese breakfast and evening meal were superb. Our room was a really large traditional Japanese style bedroom with futons on the floor. It also had plenty of storage space. We had a private toilet, but it didn’t have a shower or bath. However, the hotel’s own Onsen was so close it made using it preferable to using a shower. This was our first experience of using an onsen and it made it our preference whenever available elsewhere. It also had a room where you could sit and paint or have coffee. The monkeys at the park were so much fun that we were there for hours.
Stayed 2 nights in Oct 2018