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Wafu No Yado MASUYA

3.0 star property

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Photo gallery for Wafu No Yado MASUYA

Public bath
Terrace/patio
Public bath
Japanese Style Room with Private Open-air Bath | Living area | Flat-screen TV
Japanese Style Room with Private Open-air Bath | Living area | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2296, Hirao, Shimotakai, Yamanouchi, Nagano, 381-0401
  • Place, Shibu
    ‪1 min walk‬
  • Place, Heiwakannon
    ‪6 min walk‬
  • Place, Yudanaka Hot Spring
    ‪13 min walk‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Minibar, desk, free cots/infant beds, rollaway beds

Japanese Style Room with Private Open-air Bath

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 5
  • 7 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room, River view

Japanese Style Room, River view | Living area | Flat-screen TV

Japanese Style Room, River view

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room City View

Flat-screen TV

Japanese Style Room City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

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About this property

Wafu No Yado MASUYA

Along with a full-service spa, this ryokan has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna and gift shops/newsstands.
Wafu No Yado MASUYA offers 20 air-conditioned accommodations with minibars and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor/outdoor hot springs on site. The temperature in the hot springs is set to 108°F.

During your stay at Wafu No Yado MASUYA, you're just a quick walk from Shibuyu Bridge. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Japanese breakfast served daily for a fee
  • Indulge with massages at the spa
  • Amenities include a front desk safe, meeting rooms and a gift shop
  • On-site recreation includes hot springs and a sauna
  • Steps from Shibu and 10 minutes by car from Shiga Kogen Ski Area
Wafu No Yado MASUYA offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Wafu No Yado MASUYA also features gift shops/newsstands, a front desk safe, and a lift. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

For a fee, guests can enjoy a Japanese breakfast daily from 7:30 AM to 8:30 AM.
Wafu No Yado MASUYA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs water temperature - 42 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1100

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a Half Board rate category must check in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 2160.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2200 per person
  • Late check-out fee: JPY 1100 (subject to availability)
  • Rollaway bed fee: JPY 2160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Wafu No Yado MASUYA Inn Yamanouchi
Wafu No Yado MASUYA Inn
Wafu No Yado MASUYA Yamanouchi
Wafu No Yado MASUYA
Wafu No Yado MASUYA Ryokan
Wafu No Yado MASUYA Yamanouchi
Wafu No Yado MASUYA Ryokan Yamanouchi

Wafu No Yado MASUYA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 149 reviews
Rating 8 - Good. 27 out of 149 reviews
Rating 6 - Okay. 4 out of 149 reviews
Rating 4 - Poor. 0 out of 149 reviews
Rating 2 - Terrible. 0 out of 149 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ludwig Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great onsen space! Lovely staff and the breakfast was delicious. Provided shuttle to Jigokudani Park. Great stay at Masuya
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a culture change for the uninitiated, but this hotel is incredible. The staff are super friendly and helpful. Breakfasts are just lovely and served in a traditional environment that sets you up for the day. Wish we could have stayed for longer.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good was great, hospitality and the priva-te bath.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Tracey

Room 301 had a terrible smell from the bathroom, sink or shower area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andre

Liked: Staff & service, amenities, property conditions & facilities
The staff was helpful! The included Japanese breakfast was so good!! We had everything we needed. Also they had a shuttle to the snow monkey park! So great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ryokan. Staff were friendly and helpful. Food was amazing and rooms were comfortable and well equipped.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff Mineral springs on site Good location
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Jimmy

It was a good dinner and breakfast dinner and very clean and tidy. Private onsen was good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Thomas

Liked: Amenities
Truly authentic Japanese Ryokan.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great Japanese experience

Wonderful authentic Japanese experience!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. We booked a private onsen, the food was delicious. Looks like it was newly renovated.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was SUPER friendly and polite. The Osen was also very nice. Highly recommend this place!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and the facility was very clean
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese experience worth having

Lovely Ryokan with both public and private hot tubs and traditional Japanese meals. Couldn't fault it even if I wanted to. Great experience in every way.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got picked up by a shuttle and was delivered right to the hotel. The shuttle also took us to the train station so we could explore nearby areas. Staff was friendly and helpful and the food was great.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely gracious and hospitable. All guests should probably read up on the norms of a Royakan before staying here with dinner and breakfast included and very specific slippers for specific events. This location was very accommodating of our special meal request as vegetarians.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. The hot springs were rejuvenating, the room spacious and comfortable and the staff pleasant and helpful. We would definitely stay again if the opportunity arose. What an incredible experience.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Wafu-no-Yado Masuya was nothing short of magical. Nestled in the heart of Yamanouchi, this ryokan offers a peaceful retreat with authentic Japanese charm. From the moment I arrived, the staff greeted me with warm hospitality and impeccable service. Their kindness and attentiveness made me feel truly welcome. The rooms are beautifully designed in a traditional Japanese style, complete with tatami mats and futon beds. I especially loved the private outdoor onsen. Dinner was a highlight: a multi-course meal that showcased seasonal ingredients and exquisite presentation. Every bite was a delight, and breakfast was just as satisfying
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

stephen

Liked: Staff & service, amenities, property conditions & facilities
Lovely stay. Full Japanese experience. Traditional but with modern amenities. Lovely onsen. Traditional evening meal and breakfast. Shuttle bus to Snow monkeys included. Lovely hosts Would highly recommend.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Edwin D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent Ryokan experience. Wonderful traditional food and easy access to the Snow Monkeys. They serve traditional fixed menu breakfast and dinner at designated times. The onsen is open 24 hours. The staff is amazingly friendly and helpful.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at this ryokan. The food and services were outstanding. The onsen was open 24 hours so we enjoyed hot spring at odd hours (due to the jetlag). The Snow Monkey Park is nearby and the hotel offers a free shuttle to the base of the mountain. We would definitely come back.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here in March 2025 was wonderful. The staff could not have been more friendly or helpful, even picked us up from the station without prior arrangement! The food was incredible, traditional Japanese breakfast that set us up for the day and a delicious dinner which when combined with the sake and very comfortable futons ensured a great night’s sleep. Took advantage of the private Onsen which was very relaxing. However with so many public Onsen (including at the hotel) it was a bit of an indulgence! Absolutely loved this place and would come back in a heartbeat!
Verified

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
authentic
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite stays in Japan and a great value for all they offer. Our room included a private onsen bath that was beautiful and so relaxing! Our beds were raised mattress western-style, but the room was very traditional Japanese with a tatami mat sitting room and shoji screens. The food was all delicious, more than enough to eat, and served to us in a private dining room. Service was phenomenal!! The location is near the snow monkey park, Shibu Onsen, and Obuse. This was a wonderful place to stay!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The servuce was 1st class from the first moment till the end. This was a highlight to our monthlong trip. Such pride in proving excellent everything. The half board option is so worth it. What a missed opportunity if you don't. The owner is so nice and lovely. She will greet you and make you feel at home.
Stayed 4 nights in Apr 2025

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