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Crowne Plaza Nairobi Airport by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, pool loungers
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Property amenity
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    ‪4 min drive‬
  • Nairobi National Park
    ‪12 min drive‬
  • Kenyatta International Convention Centre
    ‪15 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Customizable)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Crowne Plaza Nairobi Airport by IHG

Luxury hotel with full-service spa and free airport shuttle
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. Change of towels is available on request
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Crowne Plaza Nairobi Airport by IHG's proximity to the airport gets high marks from our customers. During your stay, you'll be close to Gateway Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at KITCHEN 9 RESTAURANT
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, facials or deep-tissue massages at Euphoria Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre
  • Free airport shuttle service
Crowne Plaza Nairobi Airport by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
KITCHEN 9 RESTAURANT – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
AROMA COFFEE SHOP – Overlooking the garden, this coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours. Open daily.
VELOCITY BAR – This lobby lounge only serves light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
SKY VIEW POOL BAR – This poolside rooftop bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Languages

Arabic, English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Grab bar near toilet (71 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Nairobi Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 991 reviews
Rating 8 - Good. 173 out of 991 reviews
Rating 6 - Okay. 28 out of 991 reviews
Rating 4 - Poor. 18 out of 991 reviews
Rating 2 - Terrible. 21 out of 991 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great easy safe clean stay!

Excellent comfortable stay! I felt safe and the staff was very nice and approachable. I'm so thankful for the shuttle from the airport that really relieved my stress after a very long flight!
Stayed 1 night in Mar 2025

10/10 Excellent

Rupen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alafia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good buffet. Nice rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Chukwuma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice! Close to airport with shuttle service!
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Very nice hotel close to the airport. Offers a free shuttle that can be coordinated with the front desk. Restaurant was delish and the bar area was lovely to hang out at before heading back to the airport. Pool area is small but nice. They also offer day passes if an overnight stay isn’t necessary.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close and convenient to airport

Very close to airport. Shuttle was there waiting for us when we walked out. Very secure and friendly and efficient staff. Very clean.
Stayed 1 night in Feb 2025

2/10 Terrible

Margot

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Beware the noise

On arrival at 11pm from a long flight we were allocated a room by the service area of the hotel. All night we were kept awake by the sound of staff coming and going, chatting, dishwashers being loaded, it was utterly unacceptable. When I told staff at check out, the manager came to apologise and said they’d investigate but I’ve heard nothing since. Shocking.
Stayed 1 night in Feb 2025

10/10 Excellent

Alafia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff. Clean property I love that when you arrive the contact person is waiting and sends you immediately to the transport. No waiting on arrival!!!
Stayed 1 night in Feb 2025

6/10 Okay

Michael, Issaquah

Liked: Cleanliness, property conditions & facilities
Stay was fine but the restaurant was disappointing. Very long wait for mediocre food. Manager was entirely indifferent to our long wait.
Stayed 1 night in Feb 2025

10/10 Excellent

Misheck

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Misheck

Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
I was near the elevator (first room after fire door) and there are lots of people departing all night long so it was a bit noisy but I was able to sleep
Stayed 1 night in Feb 2025

4/10 Poor

Trishul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
More a 3 star than a 5 star by a long shot
Stayed 1 night in Jan 2025

10/10 Excellent

Charlie

Stayed 1 night in Jan 2025

8/10 Good

Vanessa

Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was well designed but only a handful of lounge chairs (always being used) and water was frightfully cold.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Stayed 1 night in Jan 2025

10/10 Excellent

Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night because we arrived in Nairobi late and didn’t want to fuss over getting into the city. The hotel shuttle is easy to pick up from the airport and well marked. We were greeted by friendly staff who anticipated our needs and questions. We had a clean room and enjoyed the rooftop bar after checking in. The next morning we had a lovely breakfast filled with familiar dishes and some local one too.
Stayed 1 night in Jan 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Britt

M
Stayed 1 night in Jan 2025