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Zarita Boutique Hotel

3.5 star property

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Bar (on property)
Family Room, 2 Double Beds | 5 bedrooms, in-room safe, individually decorated, individually furnished
Property entrance
Property grounds
5 bedrooms, in-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
St Timothy Rd, Syokimau, Eastern
  • Place, Nairobi National Park
    ‪5 min drive‬
  • Place, Gateway Mall
    ‪6 min drive‬
  • Place, Signature Mall
    ‪6 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪11 min drive‬

Room options

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | 5 bedrooms, in-room safe, individually decorated, individually furnished

Basic Single Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, 2 Double Beds

5 bedrooms, in-room safe, individually decorated, individually furnished

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 5 bedrooms, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | 5 bedrooms, in-room safe, individually decorated, individually furnished

Standard Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

5 bedrooms, in-room safe, individually decorated, individually furnished

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed

5 bedrooms, in-room safe, individually decorated, individually furnished

Standard Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed

5 bedrooms, in-room safe, individually decorated, individually furnished

Standard Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Zarita Boutique Hotel

Hotel in Syokimau with 24-hour business centre and 24-hour front desk
This hotel features a restaurant, a 24-hour business centre and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and dry cleaning are on-site. Limited housekeeping is available.
Zarita Boutique Hotel offers 15 accommodations, which are accessible via exterior corridors and feature DVD players and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star hotel has kitchens. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, slippers and complimentary toiletries.

This Syokimau hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and shared/communal kitchens. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Zarita Boutique Hotel, you'll be close to Gateway Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by car from Nairobi National Park and 6 minutes from Gateway Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 50 square feet (5 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Zarita Boutique Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Syokimau hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 7.50 for adults and USD 5 for children
  • A restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (50 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Chef service
  • Free bottled water
  • Kitchen
  • Meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 56.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 7.5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 20 per person (one-way)
  • Rollaway bed fee: USD 56.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Zarita Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Zarita Boutique Hotel Nairobi
Zarita Boutique Nairobi
Zarita Boutique
Zarita Boutique Hotel Hotel
Zarita Boutique Hotel Syokimau
Zarita Boutique Hotel Hotel Syokimau
Zarita Boutique Hotel Syokimau
Zarita Boutique Syokimau
Hotel Zarita Boutique Hotel Syokimau
Syokimau Zarita Boutique Hotel Hotel
Zarita Boutique
Hotel Zarita Boutique Hotel

Zarita Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Edna

Travelled with partner
Disliked: Amenities, property conditions & facilities
For 11 USD one cannot expect much, but atleast the shower should be repaired because we got electric shocks from the water and also by touching the knob. Apart from that it was satisfactory. The reception and Chef were also Ok. Our transfer to the SGR Nairobi terminus was perfect100%. Our driver was on time and also easy to talk to.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service

Bad experience

Hot water non existent . No street signage so nearly impossible to find the hotel. We ordered food from their restaurant . They took the order then closed the kitchen - result was no food and no one to be seen .
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeremie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

First, the Hotel fails to pick me up from the Airport. When i arrived, i was given a room different from the one i booked. I booked a studio apartment but was given a single room without a lock. After complaining, i was given another single roon which i had no choice but accepting. I was really a terrible experience Also, the Hotel asked me to pay even though my credit card has also been charged. Basically, i paid twice for the room.
Stayed 1 night in Aug 2025

2/10 Terrible

andy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Small room,no internet,bad phone service,no toilet seat amd alot of mosquitos. Most night stay in Nairobi
Stayed 1 night in Aug 2025

8/10 Good

Priscilla

Business traveller
Liked: Cleanliness, staff & service
Fair price shuttle to the airport. Staff Isaac very helpful and efficient
Stayed 1 night in Aug 2025

10/10 Excellent

Clifford, DENVER

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Alot
Stayed 1 night in Apr 2025

6/10 Okay

Rosemary

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

katumba

Stayed 9 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Disliked: Staff & service

No free breakfast for Expedia bookings!!

My stay was a mixed one, the pickup from the airport was excellent and the driver was brilliant, I always use Hotels.com for my stats and always go for the free breakfast which this hotel did offer but was informed that they do not offer this to Expedia bookings! So I think this needs to be clarified when booking on the website and residents be told when they check in and not given hidden charges, and I didn't find the lady in the office welcoming or helpful, but the driver and cleaners brilliant so thanks to them guys.
Stayed 2 nights in Nov 2024

8/10 Good

Dane

Liked: Cleanliness
I loved my stay here but might not be for everyone if you want to be near the hustle and bustle of nairobi. bolts and ubers into town were super cheap though so I think your able to be well below prices of down town hotels, nice scenic property, nice ish rooms (the showers left a little bit to be desired - use the shower shoes) but i loved my stay here!

10/10 Excellent

John

Stayed 1 night in Jun 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Good
Stayed 1 night in Apr 2024

10/10 Excellent

prince

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to be
Stayed 2 nights in Feb 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service
The Hotel was doing renovations so the outside area was not accessible but there was a seating area in the main building with TV and dining upon request was available. The staff were very helpful and my original booking was upgraded to a larger room-nice! I would definitely rebook at this location.
Stayed 4 nights in Nov 2023

10/10 Excellent

Adeyinka, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and caring. Judith and Moreen took care of us. They also helped us call for Taxi, which was safe to take us to the airport. They facilitated and cooked nice dinner and breakfast for us.
Stayed 1 night in May 2023

8/10 Good

Stanley

Stayed 1 night in May 2023

4/10 Poor

Cornelius, Waldorf

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The night I arrived at the Zarita Boutique Hotel I was presented with a subpar room and not the Executive room which I had reserved. It had been a very long travel day. The manager tried to insist that this was the room in which i reserved. Since it was after 11:30pm the manager (Jeff) promised sort things out and to just stay in the room for the night. This was the class Bait and Switch tactic. The following morning the manager was no longer insisting that I had the correct room. Needless to say I was disappointed. Now I’m told that the Executive room was occupied by someone else however the person was out of the country and I could stay in the room. This was totally unprofessional. When I asked for a cancellation I was informed by the manager that it was to late to cancel nor get a refund. I was told I would be charged for duration of my 12 night stay. I moved my luggage and personal items into the Executive Room however I was not allowed use of the closets, drawers etc because the room in which I had reserved and paid for in full via Expedia was occupied!!!.. this was only the beginning of overwhelming challenges at the Zarita Boutique Hotel. No screens in the windows, no air conditioning, initially the toilet did NOT flush. To take a shower only Cold water was on unless you ran Outside the bathroom hit a switch which activated the hot water heater however by the you got back in the shower the was EXTREMELY HOT which required you to go back to turn the switch off.
Stayed 12 nights in Mar 2023

8/10 Good

Cosmas

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in May 2021

8/10 Good

Amanda L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was friendly. More like a hostel set up and rooms are extremely small. Great for just a quick rest before flying out. They do no have an airport shuttle assisted in amenities. They call a taxi that will cost you $10.
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2021

8/10 Good

Damaris

Stayed 1 night in Dec 2020

4/10 Poor

Hans

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

We had bad luck

Extremely difficult to find, but when you are finally here, the staff is friendly and helpful. If you are lucky, the place offers fantastic value, as it's reasonably comfortable for around 25 USD per night. Unfortunately for us, the price attracts scums, and we were quite annoyed by a drunk Russian guy. It should also be noted that the walls are extremely thin, so if you are unlucky and have bad neighbors, you wont get much sleep. Lastly, the mosquito net over our bed was full of holes, and did not cover all sides. Worst of all: it was raining during the night, and there was apparently a hole in the roof, so by around 03:00 water started dripping down into our bed, completely soaking it. Staff offered no compensation.
Stayed 1 night in Mar 2020

8/10 Good

david, Santa Monica, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Turned out the property was located in a quiet residential neighborhood. Close to airport. Do not take the linkage road, as google suggests, too muddy, as my poor uber found out. Property is quiet and staff like Robin and Mary are very nice. Bed was very comfortable. TV had issues. Locals are friendly and nice. Had a fun motorcycle taxi ride to Gateway Mall, best shave and pedicure ever! By Esther at salon on corner near the bar. People at bar are friendly too. Neat sign near main road "celebrating colours of Kenya" is great for a photo.
Stayed 1 night in Jun 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025