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OnnNakatsugawa

3.0 star property

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Twin Room, Non Smoking (with Terrace) | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Reception
Exterior
Lobby lounge
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7-43 Shinmachi, Nakatsugawa, Gifu, 508-0038
  • Nakatsugawa Children's Science Museum
    ‪10 min walk‬
  • Nakasendo Road - Magome to Tsumago
    ‪10 min drive‬
  • Magome Tourist Information Center
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (with Terrace)

Twin Room, Non Smoking (with Terrace) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room, Non Smoking (with Terrace)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Comfort Double Room, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

Twin Room, Accessible, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (with Loft)

Twin Room, Non Smoking (with Loft) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room, Non Smoking (with Loft)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Basic Twin Room, Non Smoking

Basic Twin Room, Non Smoking | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

OnnNakatsugawa

Hotel in Nakatsugawa with a 24-hour front desk
Laundry facilities, a 24-hour front desk and express check-in are available at this hotel. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
OnnNakatsugawa offers 94 accommodations with washers/dryers and a safe. 24-inch Smart televisions come with digital channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at OnnNakatsugawa. During your stay, you're just a quick walk from Momoyama Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Momoyama Park and Nakatsugawa Children's Science Museum
As a guest of OnnNakatsugawa, you'll find a vending machine, laundry facilities, and express check-in. WiFi is free in public spaces. OnnNakatsugawa also features a front desk safe and a lift.
For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 500 per night)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1320 per person
  • Nearby parking fee: JPY 500 per night (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

OnnNakatsugawa Hotel
OnnNakatsugawa Nakatsugawa
OnnNakatsugawa Hotel Nakatsugawa

OnnNakatsugawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 307 reviews
Rating 8 - Good. 75 out of 307 reviews
Rating 6 - Okay. 16 out of 307 reviews
Rating 4 - Poor. 4 out of 307 reviews
Rating 2 - Terrible. 8 out of 307 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful front desk, even checked us in a little early. The room was spacious, clean and fairly comfortable. I say fairly because both my wife and I found the futons to be quite firm. The bath products were outstanding! (Meet Tree). I’m planning on purchasing some in Ginza before flying home. You pickup your amenities in the lobby and carry them up to your room. You remove your shoes before entering the front desk area. The staff are all very helpful and cheerful.
Stayed 2 nights in May 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a welcoming and relaxing hotel with friendly staff. Breakfast has options to suit Western and Japanese tastes. Our room was spacious and clean. However, the room only had quite a small window, the sofa bed covering was well-worn and we didn’t love the carpeting in the room. The room description on Expedia says ‘washer/dryer’ but the only washer/ dryer available is in the public bath area. Parking nearby was straightforward.
Stayed 1 night in May 2025

10/10 Excellent

Sharon, Wellingborough

Liked: Cleanliness, property conditions & facilities
This is a hybrid between a Japanese style and western style hotel. You have to take your shoes off to approach the reception and to go up to your room, but then have the conundrum of how to roll your luggage up the ramp to reception (which starts from beyond the shoes off area), could have done without it when I arrived tired after my journey. Staff very friendly and speak English. The room was comfortable and I liked the onsen which I used twice. The breakfast buffet was very good.
Stayed 2 nights in May 2025

10/10 Excellent

SIEW ENG SHARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed hotel. 15min walk from train station. Clean,comfortable room. Good breakfast. Quiet location with good choice of eateries nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Kwokshu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean facility. Very delicious breakfast buffet. well maintained public hot bath.
Stayed 3 nights in May 2025

8/10 Good

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Good jumping off point for Nakasendo Highway. But small room.
Stayed 2 nights in May 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Nakatsugawa stay

On entry to this hotel, I was greeted by a very agitated staff member. The problem was I had not seen the sign to remove my shoes. This is not a realistic expectation given some of us who are older have bonier feet. Soft indoor slippers need to be provided. In the room, the towels are ridiculously thin as were the tissues and the bed is too hard. The room is a good size for Japan. The breakfast could supply more Western food
Stayed 1 night in May 2025

10/10 Excellent

MARIE - PAULE

Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really good stay here. Would highly recommend to anyone in the area. The room was cozy, the public baths were great, the staff were super friendly, breakfast was awesome and to top it all off the staff spoke English very well which made checking a breeze.
Stayed 1 night in May 2025

10/10 Excellent

Moni

Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great vibe friendly and international. Well done
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just OK

Average stay. Small room. Limited breakfast buffet. Onsen is ok, but noisy with showers in same space.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, lovely stay!
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Rawsthorne family trip

Lovely hotel. Staff very welcoming and polite. Rooms are a decent size and equiped with everything you need. We chose here because our purpose of the stay was to do the Nakasendo Trail. The reception staff were very helpful and provided us with maps in English. My only issue would be that the bed was very hard. That said, that isn’t an issue for everyone.
Stayed 2 nights in May 2025

6/10 Okay

Begonia

Small room

The room was very small and not very comfortable. It was fine to stay here for one night but i wouldn't have liked to stay any longer.
Stayed 1 night in Apr 2025

10/10 Excellent

Yuli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Onn Nakatsugawa before hiking a few sections of the Nakasendo Way. The hotel is within walking distance of the train station and has several retaurants nearby. We enjoyed our meal of yakiniku and shabu shabu at Chicken House, which is right across the road. The rooms are very small but the onsen is great. The breakfast had a lot of variety and was delicious. It even had allergens marked clearly. We would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sebastian

Stayed 1 night in Apr 2025

8/10 Good

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is is a nice property, with spacious rooms and minimalist style. The Japanese breakfast is delicious and service is good. However some of the things that were unexpected are the following: you are unable to wear shoes (only socks throughout the hotel so if another guest spills something on the floor (which is what happened) it can be unpleasant. I appreciate the need to conserve on water but it is difficult to use a sink that is motion activated to wash your face and rinse, and with only cold water for the sink faucet. Otherwise all else was good. Very good location - close to the train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chee Wee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nil
Stayed 2 nights in Apr 2025

6/10 Okay

mangal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrived 1 hour early to wait outside the property in the cold. There is limited dining in this area.Staff have limited knowledge although seems very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

albert, Pickering

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd give a 6 star for the staff here, the Japanese people have a tendency to be proficient and helpful. The staff here was exceeded that.
Stayed 1 night in Apr 2025