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Sweetwaters Serena Camp

4.0 star property

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Photo gallery for Sweetwaters Serena Camp

Deluxe Tent, Mountain View | Desk, laptop workspace, free cots/infant beds, rollaway beds
Deluxe Tent, Mountain View | Desk, laptop workspace, free cots/infant beds, rollaway beds
Exterior
Interior
Standard Tent, Park View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Ol Pejeta Conservancy, P.O. Box 48690, Nanyuki
  • Place, Ol Pejeta Conservancy
    ‪1 min walk‬
  • Place, Nanyuki Park
    ‪28 min drive‬
  • Place, Mount Kenya National Park
    ‪52 min drive‬
  • Airport, Nanyuki (NYK)
    ‪34 min drive‬

Room options

View all photos for Deluxe Tent, Mountain View

Deluxe Tent, Mountain View | Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Tent, Mountain View

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Tent, Ground Floor

Standard Tent, Ground Floor | Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Tent, Ground Floor

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Tent, Park View

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Tent, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Sweetwaters Serena Camp

An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business centre and conference space are on-site.
Sweetwaters Serena Camp offers 30 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments.
Sweetwaters Serena Camp features free breakfast, WiFi in public areas and self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a playground and archery
  • 0.1 miles (0.1 km) from Ol Pejeta Conservancy and 10.8 miles (17.4 km) from Nanyuki Park
  • Local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business centre. An outdoor pool, spa services, and a library are also featured at the family-friendly Sweetwaters Serena Camp. An area shuttle within 17.00 km is available for a fee. Self parking is free.

This 4-star Nanyuki hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Sweetwaters Serena Camp has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 17 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Archery
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Body treatments
  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sweetwaters Serena Camp

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fees: USD 110 per person, per night for adults and USD 55 per person, per night for children (from 3 years old to 11 years old)

We've listed all charges provided to us by the property.

This property is located within the Ol Pejeta Conservancy. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7997
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Serena Sweetwaters
Serena Sweetwaters Camp
Sweetwaters Camp
Sweetwaters Serena
Sweetwaters Serena Camp
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Hotel Nanyuki
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Kenya/Nanyuki
Sweetwaters Tented Camp Hotel Nanyuki
Sweetwaters Serena Camp Hotel
Sweetwaters Serena Camp Nanyuki
Sweetwaters Serena Camp Hotel Nanyuki

Sweetwaters Serena Camp Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Unbelievable location. Service was exceptional staff completely focused on guest needs. Rooms were generous and luxurious. Can’t ask for anything better
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Tove

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place!!! The woman in reception was not intressted in the guests at all The rest of the staff fantastic
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!
Verified

8/10 Good

PHYLLIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Plenty wild animals. Unique experience
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite place in Africa

An amazing. Stay at this place. After 2 months in Africa this is our favorite place. The people are so nice, thank you to Gilbert our driver, to Pierre the manager and Gilbert his assistant. Everything was perfect , we saw so many animals and Gilbert is so patient to find them. The tent was nice and clean, the food was really good.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good and there was plenty game
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed so very much. The staff were courteous and helpful. The facilities were excellent. The food was extra special compared to other resorts. They all tried to do whatever was needed - it was no trouble
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Animals and more

Ideal place to see animals at the watering hole or by taking a game drive with excellent hotel staff
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This location is beatiful and the food is very good and rooms are well maintained and comforta It would be nice to see a little more variety in the foods offered at meals. The woman at checkin was not very pleasant throughout our stay.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing experience!!!!! Rooms were so unique and comfortable and staff truly treat you first class My only complaint was my room was the farthest away and my water pressure in shower was very very poor.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation,food just OK,BE CAREFUL WITH THE SAFARI<THOSE ARE NOT INCLUDED AND ARE SO EXPENSIVE,it is better to hire a local agency to do it
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Waking up to zebras outside our tent is priceless. Staff were so friendly and accommodating. Hot water bottles at turn down was much appreciated at the end of a long day. Safari and lion tracking were amazing. Planted a tree in the garden in hopes of being back some day.
Stayed 2 nights in Sep 2017
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVE Sweetwaters

We stayed at Sweetwaters for three nights. We had a party of 10 in our group as we were getting married there. The staff are so wonderful and accommodating. We stayed there two years ago and some of the staff remembered us from our first visit. I would highly recommend Sweetwaters if you are traveling to Kenya. Can't wait to go back there!!!!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect in spite of expedia fumbling and losing our car rental reservation which had been confirmed and itineray number issued. Could not be obtained shortly before the trip. In spite of several attempts no help from expedia in helping fixing. Very poor service, very poor reliability expedia!
Verified

10/10 Excellent

Zubaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Safari and wilderness camp

It was a wonderful tented camp with a water hole right in front - zebras and so many other animals right in front of you except that you were protected by an electric fence that did not however interrupt your view. Food was excellent. Service formidable. safaris wonderful.
Verified

8/10 Good

Palitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to chill out

Nice hotel with great amenities and proximity to the airport.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great for kids, if on the corporate side

Sterile/corporate compared to other tented camps (most of which cost much more anyway), but one of the few safari lodges where you get up close and personal with the wildlife while at the same time being appropriate for small children.
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want Safari, Sweetwaters is the place to go

We travel a lot and this has been our best holiday to date. Staff were fabulous, friendly & Professional. We planned our stay so I could study by day and we could game drive at the start and end of the day. We achieved everything, including a 6 mile run outside the park, archery lessons, drawing, and game - my god SO MUCH game. We have returned with over a 1,000 photos and many hours of video. This is a MUST DO MUST GO TO location if you want to see wildlife. Book a safari drive at the resort for more, or hire your own car and drive (its a simple straight road from Nairobi). Or just sit outside your tent and relax while the animals come to you. Remember to budget for Conservation Park Entry fees to help preserve and protect this wonderful location and its inhabitants.
Verified

8/10 Good

Verified traveller

Disliked: Staff & service

Great location, poor service at front desk

The hotel is in a perfect location to view wildlife and once the park gates close you can sit on the benches and the animals come to you. But don't expect great things from the tented camp (for the price they're on the low end of the price-quality ration for Kenya) and the service at the front desk was terrible. The staff at reception even lied to us about the availability of certain activities because they didn't want to bother to book us for them. However most of the other staff were lovely.
Verified

8/10 Good

Chanming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

價格是天價

整體都很好，唯一就是還要多付們票每人每日95美金，這在訂房裡的價格包括在一起才對，比別家貴在這裡
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great safari tented camp

Fabulous accommodations !! Food was excellent as well !
Verified

8/10 Good

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019