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Econo Lodge West Haven

2.0 star property

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Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Lobby
Dining
Lobby
Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

4.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
370 Highland St, West Haven, CT, 06516
  • Place, Veterans Memorial Dog Park
    ‪2 min drive‬
  • Place, University of New Haven
    ‪2 min drive‬
  • Place, Savin Rock Conference Center
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and 24-hour front desk
This motel features a conference centre, coffee/tea in a common area and conference space. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a front desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and free toiletries. Televisions come with cable channels and pay-per-view films. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
During your stay at Econo Lodge West Haven, you'll be within walking distance of University of New Haven. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Just a 5-minute drive from Yale University and 5 minutes from Yale-New Haven Hospital
Free breakfast is available. Public spaces have free WiFi. Event space at this motel measures 500 square feet (46 square metres) and includes a conference centre. Econo Lodge West Haven also features coffee/tea in common area, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this West Haven motel.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Reviews

Econo Lodge West Haven Reviews

4.4

4.4/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness
Rating 10 - Excellent. 98 out of 1004 reviews
Rating 8 - Good. 109 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 161 out of 1004 reviews
Rating 2 - Terrible. 488 out of 1004 reviews

Reviews

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked about this property.
Stayed 1 night in Aug 2025

2/10 Terrible

Sumerlyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This waa probably the worst motel I have ever stayed at. It was dirty, unkept, and the staff were horrible. We rented a room with a jacuzzi tub.. and the place had NO TOWELS. We called the front desk 15 times between myself and my husband, the desk answered once. Telling us they "would call us back if they found some towels". We over heard other guets complaining about there not being towels either. There was no mini fridge, no ice, tape hanging from the ceiling and paint ripped off the walls. We had to go to walmart down the street to buy towels to be able to shower or use the tub. The tub was surrounded by poloshed marble that turned into an ice skating rink the second a drop of water touched it. Waste of money and time.
Stayed 2 nights in Aug 2025

2/10 Terrible

Zhanqing

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was shabby and unclean, there was no room service during our three-day stay; lack of the basic supplies: no towels, hangers, no coffee maker; The air conditioner in our room didn’t work, WiFi signal was not good; Breakfast was just a paper bag of snack, no coffee or water. Expedia should not list this motel on its website.
Stayed 3 nights in Aug 2025

2/10 Terrible

Aili

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe area. Our car’s right side rear mirror was stolen at the motel parking lot. The room was shabby and unclean, there was no room service during our three-day stay; lack of the basic supplies: no towels, hangers, no coffee maker; The air conditioner in our room didn’t work, WiFi signal was not good; Breakfast was just a paper bag of snack, no coffee or water. Expedia should not list this motel on its website.
Stayed 7 nights in Aug 2025

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible is the word
Stayed 1 night in Aug 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter's and I stayed in 2 different rooms and in mine there weren't any towels I asked the front desk person for them and he gave me a hand towel and one for the floor. Then for breakfast he said that the coffee machine wasn't working and the continental breakfast consisted of stale pastry, a small apple and a granola bar. For my daughter's room there wern't any blanket's or bed spreads to keep them warm. Also on check-in he didn't speak very well English. Needless to say we won't be going back there ever again.
Stayed 1 night in Aug 2025

4/10 Poor

brian

Disliked: Cleanliness, staff & service, property conditions & facilities
The people above us were constantly making abruptly loud noises all day and all night. One morning a child was screaming on top of his or hers lungs as wither the mother or parental guardian was throwing garbage bags of clothes over the railing
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Staff & service, amenities
If you do pay at property, better be there be 3pm check in; otherwise they cancel your reservation, no call no nothing. My husband got there at 330, they gave oir reservation away and hotel was then booked full. We were stuck with no where to go. Then travelocity advise....next time book directly with the hotel to avoid the hotel canceling your reservation. Overall...HORRIBLE EXPERIENCE!
Stayed 1 night in Aug 2025

2/10 Terrible

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to our room there was no towels no toilet paper but the one left from prior use the room had roaches it was a horrible experience we left our room immediately
Stayed 1 night in Aug 2025

4/10 Poor

Philip

Disliked: Cleanliness, property conditions & facilities
No towels, tissues, or working tv
Stayed 1 night in Aug 2025

2/10 Terrible

Charles F

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Romario

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Peter

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible !! Never again
Stayed 1 night in Aug 2025

2/10 Terrible

Helen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel apparently caters to by-the-hour customers and upon check in discovered that the room had broken bureau drawers, chipped tub and sink, no hangers and no towels. Apparently they do not stock enough towels for their paying guests. The whole place reeked of excrement, and the air conditioner didn’t seem to generate cold air (but I suspect it does keep legionella alive)
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jordyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They were really nice, but pretty much everything else was a negative…
Stayed 1 night in Aug 2025

2/10 Terrible

Wilfredo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be removed from Expedia. It is very dingy, moldy, no towels in rooms, and stained linen. One of the sheets had a burned cigarette hole in it. We felt so unsafe that we took a quick shower (we used our beach towels to dry) and immediately checked out paying full night for a two hour stay. We learned from family members later that the motel is used to house homeless people and migrants. Do not under any circumstances bring your family here. We saw a drug deal right next to our room and a very strong smell of marijuana as we passed by a room with a partially opened door. The picture shown on their website as well as photos on Expedia are false. I am sorry to say this place is truly a dump. We ended up paying an exorbitant price at the Hampton Inn due to last minute registration.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jordyn

Stayed 1 night in Aug 2025

2/10 Terrible

Casey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the filthiest and most run down place I have ever made a reservation at. It was incredibly unsafe and had soft sink holes on the balcony and many of the steps in the stairwell were broken. It lacked basic necessities like towels and soap. I requested a refund after checking in to my room because the shades on the window were broken so I couldn’t close the shades so anyone walking by could see in. This place needs to be shut down by the board of health.
Stayed 1 night in Aug 2025

4/10 Poor

Jordyn

Disliked: Amenities, property conditions & facilities
The room is in poor condition, with a hole in the bathroom door, graffiti carved into both doors, the toilet is leaking and clogged, the shower flooded the bathroom (and soaked my clothes 🙃😰), the peep hole has tissue stuffed into it, they told me there are no clean towels (which I’ve asked for multiple times over three days), the drawers in the side tables are busted in and fake so there’s no place to put anything, the mini fridge is also leaking, all the surfaces are sticky, the ice machine is overflowing, and the lock on the door doesn’t work. Also the floor in the closet is raised so I keep tripping/ stubbing my toe omw out of the bathroom (lol ow !). Also, just a heads up if you stay for multiple days, no housekeeping will be done (and you probably won’t get clean towels either.) do not recommend. Although they do not require a deposit, they take cash (atm in lobby!), you can pay online, they have both smoking & nonsmoking rooms, they’ll let you check in a little early, they have free parking, and they’re located within walking distance from both a gas station & a Dunkin.
Stayed 1 night in Aug 2025

2/10 Terrible

Tyquisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of a night

Check in was a slow nightmare. Fine. But No towels or wash clothes available. Had to order my own to the room. Ice machine was down which I also had to order. Was disturbed throughout the night and early morning by random people knocking and trying to get in my room. Left before breakfast. Waste of a night.
Stayed 1 night in Jul 2025

2/10 Terrible

Kudzanayi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and filthy

I was extremely disappointed with my recent stay at the Econo Lodge in West Haven. The room was not properly cleaned — the toilet was visibly dirty and emitted a strong, unpleasant odor throughout the bathroom. This lack of basic hygiene is unacceptable for any hotel. I expected a clean and comfortable environment, but instead, I felt uneasy staying in the room. There were no towels in the room. I would not recommend this location until they seriously improve their cleanliness standards.
Stayed 1 night in Jul 2025

4/10 Poor

Sheyana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Best lay ever
Stayed 4 nights in Jul 2025