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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

3.0 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Reception
Fitness facility
Lobby
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping

Explore the area

View in a map
116 W 28th St, New York, NY, 10001
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(79 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(40 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 55-inch LED televisions come with digital channels and Netflix. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Fairfield Inn & Suites by Marriott New York ManhattanChelsea. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym and a snack bar/deli are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, a meeting room, and limo/town car service are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Fairfield Inn & Suites by Marriott New York ManhattanChelsea.

This Art Deco New York hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very good overall. The facilities were excellent, and we would especially like to highlight the outstanding service provided by the staff. Everyone was extremely kind, attentive, and professional, and made us feel very well taken care of throughout our stay. The only pending matter is that we are still waiting for a response regarding the refund of one night, as due to severe weather conditions and a storm, we had to move our flight forward and cancel that night. We are confident the hotel will get back to us soon regarding this matter. Aside from this, our experience was very positive, and we would gladly recommend the hotel for its quality of service and attention to guests.
Stayed 3 nights in Jan 2026

6/10 Okay

Steven

Business traveller
Liked: Cleanliness
I booked the hotel because I had a 6am work event five mins walk from the hotel. Unfortunately I didn’t get much sleep, the noise from the heater was so loud I had to switch it off. But then there was a loud flooding sound every now and then that seemed to come from the bathroom.i think I managed to get three hours sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Great location
Stayed 1 night in Jan 2026

10/10 Excellent

Billy Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room and bathroom and suitable space
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just another enjoyable stay in New York and I would highly recommend this locations.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Friendly staff and a clean room!
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable, and spacious by New York standards. Staff was very pleasant, and attentive to our requests. The location was excellent, walking distance to most of what we needed and within a block of the subway. There was a little store in the hotel for late night snacks or beverages. Being in the flower district was an added pleasure: it was nice to go out on a January morning and see flowers in bloom arranged along the sidewalk.
Stayed 7 nights in Jan 2026

8/10 Good

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, small but expected when you’re in the city. The staff was friendly and very accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

MIHOKO, Harwinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice size clean comfy room.
Stayed 1 night in Jan 2026

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities
Breakfast was spot on and coffee in the lobby was always hot and fresh. Very nice and accommodating staff.
Stayed 2 nights in Dec 2025

8/10 Good

Kavya

Stayed 3 nights in Dec 2025

8/10 Good

Keisha

Great for the night
Stayed 1 night in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve brakefast
Stayed 5 nights in Jan 2026

8/10 Good

Ashish

Stayed 1 night in Dec 2025

10/10 Excellent

Joanne, Flushing

Stayed 5 nights in Jan 2026

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, amazing choice at breakfast and best location (close to several restaurants, shopping and transit options).
Stayed 3 nights in Jan 2026

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No the AC didnt work the heater was in and we could not change the temp and we called the front desk 5 times to.ask them to do.something about it. They said service person wasnt in yet and would sjow up.when they come in. We never seen anyone and the temp got up to 90 degrees. Thats nuts and all we get is a sorry. Its what ever.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and clean and had everything we needed. Breakfast every morning was so good, and all the staff were wonderful, friendly and very helpful. The location was perfect for our stay in NYC. The restaurants, Times Square, Madison Square Gardens, Empire State Building were all within walking distance. I loved it because we were close to everything but not in all the craziness of Times Square. Highly Recommend this great Marriott Hotel!!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Silvia, roanoke

Stayed 3 nights in Oct 2025

10/10 Excellent

Mel

Liked: Cleanliness, amenities, property conditions & facilities
The facility is modern and the rooms are spacious and clean. FYI: No microwave or fridge. The king size bed was comfortable. The staff is friendly, accessible, and responsive. The continental breakfast was fine with the standard choices and plenty of available seating. The location is excellent with nearby restaurants and subway access. I enjoyed my stay of 4 nights and highly recommend this hotel.
Stayed 4 nights in Jan 2026

4/10 Poor

Bridget

We were woken up early in the morning after a late night by someone from your staff changing lightbulbs outside our room. They needed to remove part of the ceiling to do this. It was really loud.
Stayed 1 night in Dec 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, water pressure in the shower was amazing
Stayed 2 nights in Dec 2025

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