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Hilton Garden Inn New York / Staten Island

3.0 star property

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Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Lobby
Breakfast, lunch, dinner served; Italian cuisine, garden views
Property grounds
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Mall
    ‪6 min drive‬
  • The Mills at Jersey Gardens
    ‪10 min drive‬
  • Cape Liberty Cruise Port
    ‪17 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.6 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, desk, laptop workspace, iron/ironing board

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio

In-room safe, desk, laptop workspace, iron/ironing board

Studio

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Hilton Garden Inn New York / Staten Island

Pet-friendly hotel connected to the convention centre in Staten Island with free parking
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New York / Staten Island. During your stay, you'll be connected to the convention centre and close to Staten Island Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine and garden views while dining at Lorenzo's Restaurant, Bar
  • Amenities include a front desk safe, a business centre and 16 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Staten Island Zoo and 7 minutes from Staten Island Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 16 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York / Staten Island. Self parking is free.

This 3-star Staten Island hotel is smoke free.

Lorenzo's Restaurant, Bar – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 138 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
They said there was a pool there was no pool. They said we could go to other things on the property, but the property was blocked off on certain end.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Another great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

SEAN, STATEN ISLAND

Stayed 1 night in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to visit friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Alyssa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked a room so i could get ready for my wedding day it was convenient. Didn't explore the property but ive been to many events here it was clean and the stafe is very kind and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean
Stayed 1 night in May 2025

2/10 Terrible

leora

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I made two separate bookings for consecutive nights, for seperate rooms. and each room had severe hygiene and cleanliness issues. Based on my experience across both rooms, this seems to reflect the hotel's standard rather than an isolated problem. Here are the issues I personally experienced and documented: Towels provided had visible stains Sheets contained hairs stuck in them Bathroom walls and ceiling had hairs stuck to them Surfaces had crumbs and hair Coffee machine was sticky and appeared unclean Toilet seat was not properly cleaned No ventilation in the bathroom The elevator was dirty, had a sticky floor, and smelled foul These conditions were unsanitary and unacceptable for a hotel of any standard, especially under the Hilton brand. I attempted to resolve this directly with the hotel, but they have not responded in any way.
Stayed 1 night in May 2025

8/10 Good

Huong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay long enough.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet safe good spot with breakfast options
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Nice enough. Room was dated
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff, room was beautiful and clean amazing restaurant on site will definitely be back!!
Stayed 2 nights in May 2025

6/10 Okay

Jane

Travelled with partner
Not worth what we paid
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Area is isolated. Bathroom smell of cigar.
Stayed 3 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Lovely option for a stay on Staten Island. Quiet, clean, spacious rooms! Friendly service/front desk! If you’re coming in from out of town you need a car to get here. Lots of parking, although a good amount of cars parked in the lot are purposely taking up two spaces.
Stayed 1 night in May 2025

10/10 Excellent

Ceciele

Stayed 1 night in May 2025

6/10 Okay

saba

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, with the exception of how some of the men in fancy suits, posted in the lobby who work for the hotel looked at me & my guess. Spanish man with a black woman I guess is not the norm to them
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025