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Mayfair Inn and Suites

2.0 star property

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Photo gallery for Mayfair Inn and Suites

Business centre
1 bedroom, iron/ironing board, free WiFi, bed sheets
Breakfast area
Terrace/patio
Fitness facility

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3858 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, The Foundry
    ‪11 min walk‬
  • Place, Gantry Plaza State Park
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪42 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mayfair Inn and Suites

A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Mayfair Inn and Suites offers 50 accommodations. 120-cm flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Mayfair Inn and Suites. During your stay, you'll be close to Grand Central Terminal. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage
  • 6 minutes by car from 5th Avenue and 6 minutes from Rockefeller Center
WiFi is free in public spaces.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a fire extinguisher
Front desk staff will greet guests on arrival at the property.

Property is also known as

Mayflower Boutique Hotel Long Island City
Mayflower Boutique Long Island City
Mayflower Boutique
Mayflower Boutique Long City
Mayflower Boutique Hotel
Mayfair Inn and Suites Hotel
Mayfair Inn and Suites Long Island City
Mayfair Inn and Suites Hotel Long Island City

Mayfair Inn and Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 146 out of 905 reviews
Rating 8 - Good. 257 out of 905 reviews
Rating 6 - Okay. 204 out of 905 reviews
Rating 4 - Poor. 110 out of 905 reviews
Rating 2 - Terrible. 188 out of 905 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Kenneth

Stayed 1 night in Feb 2026

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pretty nice room! Payed $175 dollars just to check in early so be aware of hidden fees. A man was arrested outside the hotel room the day I arrived so generally not the safest area. The receptionist is also the receptionist at the hotel across the street so expect some waiting time. Not disability friendly the elevator was broken my entire stay. I enjoyed the privacy I had tho. Terrible wifi and the provided TV doesn’t even have enough connection to make it to the WIFI page…so I only had mobile entertainment.
Stayed 3 nights in Feb 2026

2/10 Terrible

Shelby

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The elevator wasn’t working and we were on the seventh floor so we had to walk up seven flights of stairs every single time we wanted to go to our room. Our key didn’t work so they gave us a different key which at the time we didn’t know was the master key so we tried opening the door next to us thinking that they accidentally just switched rooms and the key opened the door next to us and not ours which was someone else’s room that they were in so that could’ve been extremely terrible if something had happened. Every single time that we came back and wanted to go to our room one of the front desk receptionist would have to come up seven flight upstairs with us to open our door. We never even got our own room key. And to mention, when we would want to go to our room in the person had to walk up with us, they had to call somebody else on the phone who lived nearby who was the holder of the key so we had to wait in the lobby for them. The shower curtain didn’t even hit the floor so there was water all over the bathroom floor because nothing was stopping it from going there.
Stayed 2 nights in Feb 2026

8/10 Good

Alyssa

Stayed 1 night in Feb 2026

6/10 Okay

Amara

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well for starters after checking in the reception informs us that the elevator was out of order and then tried to offer us a room on the 6th floor. Expecting us to walk all the way up to the 6th floor with all of our luggage. The only accommodation she provided us with after this horrible inconvenience was a late check out. Mind you had we known this upon booking we would have never stood there. We managed to look past it and figured we get our steps in and grab everything at once so we don’t have keep going up and down 6 flights. Very weird room set up. The bathroom sink was in the main room outside of the bathroom. No closet hangers or storage space whatsoever. Overall not a great experience. Would not return or recommend this location.
Stayed 1 night in Feb 2026

4/10 Poor

Bakary

Disliked: Cleanliness, staff & service, amenities
Noise area, elevator doesn’t work, mattress & pillows uncomfortable. Bad shower place not hot water
Stayed 1 night in Feb 2026

4/10 Poor

Kaitlyn

Disliked: Cleanliness, amenities, property conditions & facilities
Though the staff was pleasant. Once we got there we immediately realized it did not look like what it did online, and then we were told the elevator was broken and we had to bring all of our things up to the 6th floor. No discount given other than a late check out. Once we got into the room, the toilet barely worked, along with the sink, no soap was proved nor shampoo. Plus there was a hand print on the back of the bathroom door. The walls are also very thin and I could hear what the neighbors were listening to on tv.. long story short… I will not be staying here again
Stayed 2 nights in Feb 2026

2/10 Terrible

Roderick

Disliked: Amenities, property conditions & facilities
This is one hotel I will NEVER stay at again. Before arriving, I read the reviews and I was a bit cautious. The day of my booking, they stopped answering all phone calls so arrived to the hotel early since I couldn’t call only to be greeted to the fact that any early check in before 3PM is an extra $30. Then they also told me that the elevator was out of service so I had to walk up 6 flights of stairs everyday. The stairs also weren’t very well lit. Once entering my room, I discovered the television did not work and the linen had hair from whoever was previously in the room. Also, the shower is set up disastrously. The shower head points out towards the edge which causes water to go well beyond the shower. After all these inconveniences upon after discovering the room and hotel needed more upkeep (broken appliances, chipped walls, improper spacing for the bed), I complained to the staff who were very nice but clearly underprepared for options to help accommodate inconveniences. After walking down 6 flights of stairs since even the emergency front desk number is never scattered, the front desk offered me a room on the 8th floor while the elevator still didn’t work to which I declined. They offered me late check out to suffice but I don’t recommend anyone staying at this hotel. It’s really cheap but I understand why now. There’s a Wyndham hotel next door that I would recommend if you’re determined to be in that area. If I could give this hotel a rating lower than 1, I would.
Stayed 2 nights in Feb 2026

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities
Got there and was told elevator was broken and it would be fixed the next day as well as moved to a lower level room. We thought, thats ok things happen. Proceeded to get moved to 7th floor, stairway smelt awful and dirty. Got to the room, no shower curtain, mirror broken, toilet seaf not fully attached to toilet. Overall small rooms which could be no problem if maintained and cleaned. The elevator never fixed
Stayed 2 nights in Feb 2026

6/10 Okay

Elizabeth

Stayed 2 nights in Feb 2026

10/10 Excellent

Brighitte Elena

Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness
Disliked: Amenities
Staff was curious. Ashley was exceptionally gracious.
Stayed 13 nights in Jan 2026

4/10 Poor

Donovan

Disliked: Cleanliness, amenities
It was a small and simple room which I expected. The room they gave me had not been cleaned, so I asked to be given a different room and they were helpful in that regard. However, the new room did not have a working TV.
Stayed 2 nights in Jan 2026

4/10 Poor

Derrick

Stayed 7 nights in Feb 2026

10/10 Excellent

Alyssa

Stayed 2 nights in Feb 2026

8/10 Good

Shellzy

Stayed 2 nights in Jan 2026

8/10 Good

Davi

Stayed 6 nights in Jan 2026

8/10 Good

Ashley

Stayed 4 nights in Jan 2026

10/10 Excellent

Alyssa

Stayed 3 nights in Jan 2026

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Rooms always look amazing, clean and the heaters are perfection
Stayed 3 nights in Jan 2026

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities
Convenient and staff was super understanding and helpful.
Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Stayed 1 night in Jan 2026

2/10 Terrible

Nail

Disliked: Cleanliness, staff & service, amenities
Housekeepers don't change linens after guests.
Stayed 2 nights in Jan 2026

6/10 Okay

Tousif

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The staff very lovely, friendly. Room clean. They need better instruction (they have none) for tv. As some channels work, some don’t. The internet could be a bit funky (at times). Good heat (in this very cold weather). And two 24/7 delis only half block away and laundromat across the street. Rooms, though, need a bedside table. For cell phone and drinks when in room.
Lobby 1st Floor to Rooms (Ground Floor
Looking at Room 101
Room on 4th Floor
Area just outside hotel
Stayed 6 nights in Jan 2026