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Romana Hotel - NYC

2.0 star property

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Photo gallery for Romana Hotel - NYC

Lobby
Lobby
Arcade
View from property
Free cots/infant beds, free WiFi, bed sheets, alarm clocks

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
38-59 12th Street, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪21 min drive‬

Room options

View all photos for Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking | Free cots/infant beds, free WiFi, bed sheets, alarm clocks

Twin Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking | Free cots/infant beds, free WiFi, bed sheets, alarm clocks

Double Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Romana Hotel - NYC

Hotel in Long Island City with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a 24-hour front desk and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Romana Hotel - NYC offers 152 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Romana Hotel - NYC, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a gym and meeting rooms.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include meeting rooms, multilingual staff and a lift
  • On-site recreation includes a gym
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
Romana Hotel - NYC offers its guests a fitness centre, multilingual staff, and a lift. Public spaces have free WiFi.

This Long Island City hotel is smoke free.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Howard Johnson Long Island City Hotel
Howard Johnson Long Island City
Howard Johnson Long Island City New York
Howard Johnson Wyndham Long Island City Hotel
Howard Johnson Wyndham Long Island City
Howard Johnson Long City
Romana Hotel
Romana Hotel - NYC Hotel
Romana Hotel - NYC Long Island City
Romana Hotel - NYC Hotel Long Island City
Howard Johnson by Wyndham Long Island City

Romana Hotel - NYC Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 193 out of 1000 reviews
Rating 8 - Good. 436 out of 1000 reviews
Rating 6 - Okay. 211 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Marie

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Feb 2020

2/10 Terrible

Samir, Brooklyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Customer Service was horrible. Frint desk agent didn't even say hi, hello. When i called if parking lot was for free they told me yes but when i got thete they charge me $27 tax.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

Not bad, not great.

Not bad, not great. Internet was very slow. I chose this hotel over others because there was supposed to be parking, but in the end there was no parking, and either way the garage was quite a distance from the hotel, and not free. I'm generally not a very picky person, but I would definitely choose something else if I'm in the same area in the future.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

SeongUn

Disliked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I stayed 6 nights ... and the bathtub washed twice. The cleaners have no responsibility
Stayed 1 night in Mar 2020

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I WANT A REFUND!!!

BEG BUGS!! They have bed bugs and ct like it is just ok I literally told them and they didn't even try to help me, next time I caught one and put it on their desk and all they said was thank you for letting us know!! I want a refund!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Sanchayan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I have no complaints and the staff was nice.
Stayed 1 night in Feb 2020

2/10 Terrible

Mfayed73, Rhode Island

Travelled with family
Disliked: Cleanliness
They charge you 100 dollars deposit. That takes 7-10 business day to refund. It’s a smoke free floor (third floo), but ppl smoke cigarettes and weed in their rooms. The smell in the hallway the is beyond disgusting. Filled a complaint with the front desk. Nothing was done. NEVER AGAIN.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness

Audi

This stay was ok location was bad and this 100 deposit was crazy.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat in 16 degree weather !!!!! Front desk just offered an extra blanket !
Stayed 1 night in Feb 2020

8/10 Good

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Long Island City. Very clean and upgraded hotel with breakfast served.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean, cozy and accommodating. Good breakfast. Stayed in a double bed room, and although it is a little on the small size, still was very comfortable. The view of NY from the bedroom window is lovely. Location is great with walking distance to the Subway Station which puts you anywhere you want to go in NYC. Houskeeping did a great job. Fresh towels and toiletries everyday. Beds are comfortable and clean. Staff is very nice and helpful. Would recommend anyone to stay here and will definitely come back if I had to.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very tiny space and complimentary breakfast is terrible.
Stayed 2 nights in Aug 2019

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good, subway station very near to the hotel.
Stayed 3 nights in Jan 2020