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Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
VIP Access

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(9 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Grayson Hotel in the Unbound Collection by Hyatt

Hotel with 2 restaurants, steps from Bryant Park
2 restaurants, 2 bars/lounges and a 24-hour health club are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grayson Hotel in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 restaurants and 2 bars are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Bryant Park and New York Public Library
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Harta – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar Harta – On-site bar. Open daily.
Tacalle – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
CIMA – This rooftop bar specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Reviews

Grayson Hotel in the Unbound Collection by Hyatt Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 782 reviews
Rating 8 - Good. 156 out of 782 reviews
Rating 6 - Okay. 44 out of 782 reviews
Rating 4 - Poor. 23 out of 782 reviews
Rating 2 - Terrible. 13 out of 782 reviews

Reviews

10/10 Excellent

Kimberly, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2025

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and spacious for NYC. Super clean and for the most part friendly staff. I did have an issue with them not getting back to me when I sent a message before we checked in asking for feather free pillows. Since they didn’t get back to me I had to call the front desk and the person I talked to seemed focused on other things and was short with me.
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Felt Like home every time we returned. Elevators are a bit slow is my only comment!
Stayed 3 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Trevor V

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful Empire State Building view.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So clean and even though we got in really late, we were still greeted with a smile!
Stayed 1 night in Feb 2025

10/10 Excellent

Toks

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was small, but clean and comfortable with great amenities. The room service menu is delicious. The staff is incredibly kind, helpful and resourceful.
Stayed 5 nights in May 2025

10/10 Excellent

Deborah

Stayed 3 nights in May 2025

8/10 Good

Paige

Stayed 2 nights in May 2025

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Grayson Hotel was very nice and convenient. The staff were all friendly and helpful. I will definitely stay there the next time I go to NYC. Keith B.
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great time. Friendly. Clean.
Stayed 1 night in May 2025

10/10 Excellent

Christina

Stayed 3 nights in May 2025

10/10 Excellent

Manuel, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The rooms were nice and rather spacious for New York City. Very clean.
Stayed 2 nights in May 2025

8/10 Good

Robert

Stayed 2 nights in May 2025

10/10 Excellent

Donald

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance to Bryant Park, great coffee houses, and Koreatown and within a short taxi ride to Broadway and Theatre District restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were small but modern bathroom and very comfortable beds. Great position on 39th St, so close to everything.
Stayed 3 nights in May 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The elevator is slow but the service and the rooms and location were very good. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Shelley

Liked: Cleanliness

Great location

Staff was very helpful. Room was comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Liudmila

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service
I've stayed at this property before as it's convenient for my work. T
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great access to Bryant Park and Times Square area but without being in the thick of it. Really enjoyed the room design and very fast elevators!
Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our small city room

The room was big city small but big city cool - it was nicely appointed and the staff was great. Bed was firm and comfortable. Nicely decorated. There were a couple of service glitches when we had a late lunch at the hotel restaurant but Christopher made it right and then took great care of us with a comp and wonderful attentive advice for our next two days. Nice that the room window was open-able for us to get a little springtime fresh air. Our room was on 16th floor and it was very quiet, no traffic noise.
Stayed 2 nights in Apr 2025