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JG Time Hotel by JGSTAY, Times Square

2.0 star property

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Photo gallery for JG Time Hotel by JGSTAY, Times Square

Lounge
Deluxe Queen | Iron/ironing board, free WiFi, bed sheets
Front of property
Reception
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
765 8th Ave, New York, NY, 10036
  • Place, Broadway
    ‪3 min walk‬
  • Place, Times Square
    ‪3 min walk‬
  • Place, Radio City Music Hall
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Queen

Standard Queen | Iron/ironing board, free WiFi, bed sheets

Standard Queen

7.4 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King | Iron/ironing board, free WiFi, bed sheets

Deluxe King

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Bunk Room(Twin over Twin)

Bunk Room(Twin over Twin) | Iron/ironing board, free WiFi, bed sheets

Bunk Room(Twin over Twin)

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Deluxe Queen

Deluxe Queen | Iron/ironing board, free WiFi, bed sheets

Deluxe Queen

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

Standard King | Iron/ironing board, free WiFi, bed sheets

Standard King

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

JG Time Hotel by JGSTAY, Times Square

Hotel with a 24-hour front desk, 3-minute walk to Broadway
A microwave in a common area, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
JG Time Hotel by JGSTAY, Times Square offers 43 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at JG Time Hotel by JGSTAY, Times Square, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Broadway and 3 minutes on foot from Times Square
JG Time Hotel by JGSTAY, Times Square offers its guests a vending machine, tour/ticket assistance, and a microwave in a common area. Public spaces have free WiFi.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

JG Time Hotel by JGSTAY, Times Square Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 253 reviews
Rating 8 - Good. 67 out of 253 reviews
Rating 6 - Okay. 36 out of 253 reviews
Rating 4 - Poor. 18 out of 253 reviews
Rating 2 - Terrible. 23 out of 253 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are posing as the Time Hotel by Hyatt nearby. We booked the Expedia expecting to be with the rest of our family at The Time, but were rudely surprised when we arrived. Air conditioner leaked water onto our heads as we tried to sleep. Had to carry our bags up to flights of narrow stairs. Dangerous for us seniors. We would have left immediately to go to The Time, but they were fully booked. We switched to The Time by Hyatt, a block away, the next day. This "business" is only a month old and they have been pirating The Time by Hyatt's clients. There is only one letter difference in their listings on Expedia. This doesn't seem legal or ethical. This place should be avoided, especially by seniors or anyone with a disability.
Stayed 3 nights in Sep 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location can’t be beaten. The exterior looks run down. We did feel safe though with the locking front door. The TV’s were not working during our visit. This is a minimalist concept. The bed, though comfortable was crammed against 3 walls so my husband had to crawl over me to get in and out of the bed. The window curtain was not a black out so we had the neon lights from the businesses below creep in all night. There are no nightstands or lighting other than the overhead light. There is a small drop down desk that was mounted too low. There was one small chair. The bathroom was modern but, since the shower had no threshold, the floor, including the cloth bath mat, got wet. So you tracked water from the bathroom across the rug less main room. Although the ceiling level hvac worked well at cooling, there was no way to turn down the fan. It blasted air nonstop whether you wanted it or not. I would choose not to stay there again unless I couldn’t find something cheaper. This room was their “deluxe” at over $400 a night.
Bed crammed into corner
View from window but not very room has a window.
HVAC
This was adequate for a few days
Stayed 3 nights in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Stayed 3 nights in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for anyone with Broadway on their mind
Stayed 1 night in Sep 2025

8/10 Good

latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and hiden

Near by lots of places friendly staff. Clean . Down side no elevator and tv was out but I used the WiFi on my phone to watch . Small but ok and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean room
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Daminique

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but nice. I’m just pretty sure they didn’t change the sheets from the last person who stayed there because there were stains on the comforter and sheets. And they’re white so it’s hard not to notice. Also when I got up from laying down, there was a blonde hair on my head, and I have black hair. The staff was very polite and helpful. It was literally one block away from Time Square and a lot of public transportation around, so that was very convenient. Heads up there is no elevator so if you’re on the 5th floor, you will be climbing a lot of steps; Like steep, long steps. I didn’t necessarily feel safe, as I was a woman traveling alone, the street is very dark compared to time square, and there were men loitering right outside the hotel. The outside is also not aesthetically pleasing and you truly wouldn’t know it’s a hotel from the outside. I did appreciate that the front door was locked and you had to ring the doorbell to enter the hotel. Overall my stay with them was good besides the sheets and loitering men outside.
Stayed 2 nights in Sep 2025

6/10 Okay

Mare

Travelled with family
Disliked: Amenities
There was no TV service for the entire stay, and the lights over our bed never worked. When I checked out and reported this and asked them to hold our bags, they charged us extra to hold our bags for the day. Small rooms, but very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Salima

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, cozy room. Good location. No frills
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2025

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

4/10 Poor

Kristi

Liked: Cleanliness, staff & service
Ok let me start by saying the name of this hotel and the pictures used are Not the Same. I traveled alone and for what i payed for 1 night i could have stayed in much more comfortable and visibly pleasing place, No working TV, funny smell in hallways, i have pictures hope i can upload them a save a few people from the shock and embarrassment
Hallway
Room door
Dingy hallways
Stayed 1 night in Sep 2025

2/10 Terrible

Rodney

Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Derek

Disliked: Staff & service, amenities, property conditions & facilities
There was no visible notation that the property did not have an elevator on the advertisement. Very difficult to find with no markings or signs above the front door. TV was not working for anyone and front desk said call who you booked with for a discount. Property was still not finished with active painting in progress with wet paint signs. The bathroom was really small, toilet inside the shower. No fire exits other than one down the hall and only one door on the room. The last day there another person with complaints of similar issues. Do not recommend this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Ashton

Stayed 1 night in Sep 2025

2/10 Terrible

Andrea

Travelled with family
Disliked: Staff & service, property conditions & facilities

I would at best call first they are having a hard

First they get you for a 100 deposit that will take some arbitrary amount of time to be returned to you. Then there are NO Elevators, none. Then NO TV'S. Worst of all you are not allowed to adjust the tempature in the room so we had to open the window which looked into an alley cave.
Stayed 1 night in Sep 2025

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was a great location for seeing a show on 46th but I had my husband and son with me and we ended up leaving at 1am to drive back to Philadelphia. The rooms are small which is fine but the walls are thin. The neighbor next to us was talking loudly for HOURS and we couldn't sleep a wink. The cable was out as well so we couldn't even use the TV to drown out the noise. I also called the front desk but it wasn't even the neighbors fault that we could hear his entire conversation. It was the worst hotel sleeping experience that we knew we had to leave for our sanity. Packed my 7-year-old up and left in the middle of the night.
Stayed 1 night in Sep 2025

2/10 Terrible

Pamela

Stayed 1 night in Sep 2025

8/10 Good

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is conveniently located close to everything. I was expecting it to be a dump, but it turned out to be cute and quaint. The downside is that there are no elevators, so you’ll need to carry your luggage upstairs (though someone was there to help me). The TV in my room didn’t work, and the room was quite small, but overall it was a nice stay.
Stayed 1 night in Sep 2025