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Copthorne Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Exterior
Bar (on property)
Lobby sitting area
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Place, Castle Keep
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪9 min walk‬
  • Place, St. James' Park
    ‪12 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Water view

Standard Double Room

8.6 out of 10
Excellent
(58 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

7.6 out of 10
Good
(12 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room

Water view

Club Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Single Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

9.2 out of 10
Wonderful
(45 reviews)
  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Newcastle

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with a safe and coffee/tea makers. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Copthorne Hotel Newcastle's great location. During your stay, you're just a quick walk from Genting Casino Newcastle. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • 13 minutes by foot from Quayside and a 2-minute drive from St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel Newcastle. Parking is available for a fee.

This Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Quay 7 Restaurant – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 15.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1037 out of 1814 reviews
Rating 8 - Good. 518 out of 1814 reviews
Rating 6 - Okay. 184 out of 1814 reviews
Rating 4 - Poor. 48 out of 1814 reviews
Rating 2 - Terrible. 27 out of 1814 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have breakfast The bathroom looks tired and dated. There was a pile of hair when we got in the bedroom. The hotel and service was good though.
Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, breakfast was good
Stayed 1 night in Oct 2025

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
Hotel was clean but dated and in need of a refurbishing! Staff were lovely and helpful, bed was one of the most comfortable I’d slept in and the shower was great! Location was perfect for a city stay but you need to walk uphill for the city centre
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent location for attending the glass house . Staff very helpful & polite. A little dated in places but with a good standard of cleanliness . 3rd time staying & would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room that was as described.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, hate paying for parking

I know times are hard for hotels but I hate using my full budget on a hotel room to get there and to pay £10+ for parking on their own land. I would definitely stay again but yeah, lob that paid parking nonsense away
Stayed 3 nights in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely hotel in the far end of the Quayside and quiet rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Catrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Amenities
Good location, great room with a great view. Friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2025

6/10 Okay

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

Makoto

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All nice clean fab service
Stayed 1 night in Oct 2025

8/10 Good

Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel shame about the food.

Lovely clean room, lovely view from the bay window, beds and pillows comfortable. Toiletries provided though don’t like shower curtain in bath. Would prefer a walk in shower as climbing over the bath is a real slip hazard. Furniture in room a little outdated but plenty of space in room to move around, tea and coffee making facilities and a fridge is a real bonus would have liked a bottle of water. Staff obliging but food served from the bar at lunchtime was poor, jacket potatoe tiny with virtually no filling, leaves and 2 cherry tomatoes for about £12 a rip off and tasted old and greasy. Sandwiches not that great quality either.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location not far from shops and bars
Stayed 1 night in Oct 2025

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The stay was very good, location wise was perfect and it was great. However 2 things that let the experience down for our trip were that the thermostat wasn't working to adjust the temperature (we didn't realise this until late at night) it got rather cold and we had our children with us 5, 6 year olds which made it a rather unpleasant and uncomfortable experience at night. The other issue we had was that there was a siren going off every other 10 minutes within the vicinity of the hotel (sounded like a fire alarm) and this continued on all throughout the night, which also made it very difficult to sleep.
Stayed 1 night in Oct 2025

6/10 Okay

Mrs sarah maylor

Liked: Room comfort
Disliked: Staff & service
Needs a refurb
Stayed 1 night in Oct 2025

8/10 Good

allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants nearby close to utility arena
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect :)
Stayed 1 night in Oct 2025

8/10 Good

Kev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 1 night in Sep 2025