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Otterburn Castle

4.0 star property

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Exterior
Reception
Interior
Meeting facility
Select Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Otterburn, Newcastle-upon-Tyne, England, NE19 1NS
  • Place, Northumberland National Park
    ‪4 min drive‬
  • Place, Bellingham Golf Club
    ‪18 min drive‬
  • Place, Kirkharle Courtyard
    ‪20 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Classic Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Select Room

Select Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Select Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Otterburn Castle

Along with a restaurant, this smoke-free hotel has a bar/lounge and wedding services. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a banquet hall are on-site. Housekeeping is available on request.
Otterburn Castle offers 17 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Otterburn Castle. During your stay, you'll be close to Northumberland National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms, a car charging station and a terrace
  • On-site recreation includes rowing/canoeing
  • Just a 2-minute drive from Northumberland National Park and 14 minutes from Kirkharle Courtyard
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. The business-friendly Otterburn Castle also features a terrace, a garden, and a picnic area. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Tudor Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free English breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Canoeing
  • Fishing
  • Paddleboard

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1086
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Tudor architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 110 per room (one-way)
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Otterburn Castle offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Newcastle-upon-Tyne
Otterburn Castle Country House
Otterburn Castle Country House
Otterburn Castle Country House Hotel Hotel
Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Hotel Hotel Newcastle-upon-Tyne

Otterburn Castle Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 159 reviews
Rating 8 - Good. 20 out of 159 reviews
Rating 6 - Okay. 5 out of 159 reviews
Rating 4 - Poor. 3 out of 159 reviews
Rating 2 - Terrible. 2 out of 159 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. G
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and made us feel at home and very welcome. The hotel was lovely, quiet, with proper fires and excellent Chesterfields to relax and chat on. The selection at the small bar was very good, I enjoy a good whisky when relaxing and they had a good selection. Our room was a good size, just right for us, the bed was comfortable and the room was warm. It had all of the usuals expected, tea coffee etc. the dinning room was also lovely, the food was excellent, perfectly cooked and prepared plus a nice wine selection too which suited us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian, Auderghem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A joy to stay with Elena and her team. A cosy property with more of a guest house vibe than a full-service hotel experience - but all the more enjoyable for that. The castle has a great gastro-pub just a 3-minute walk away in the village. Lovely cooked breakfast in the hotel, Ideal for a short stopover or to explore the area. Perfectly quiet and easily accessible by car or taxi from Newcastle airport. If you want to escape the formality of modern travel and. slow down a bit... Otterburn Castle.
Stayed 2 nights in Oct 2025

6/10 Okay

Bill

Liked: Staff & service
Friendly and welcoming staff but slightly unconventional in many ways. Needs money spent on it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family run hotel

We had a wonderful stay and the evening meal was excellent - highly recommended and very good value. Breakfast was also excellent. We enjoyed sitting in the lounge and bar and service was friendly and very good, the staff are all great and very welcoming. The grounds are pretty and the room was very good size and bed was comfortable. I would definitely stay here again and can highly recommend a stay here.
Stayed 1 night in Sep 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful building. Was a great experience
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
So great
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Ethel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a fabulous stay we had, from the warm welcome, immaculately clean rooms and, the food is amazing. We can't wait to arrange a return visit Thank you for making our stay perfect. Xx
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The family couldn’t do enough for us food lovely and plenty of it would stay any here any time
Stayed 2 nights in May 2025

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O

Hosts were lovely and friendly nothing was too much trouble. Breakfast was very plentiful and hot and lot of choices too Hotel was lovely and warm would stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Castle Hotel in Otterburn, Northumbria

Just had a wonderful stay at The Otterburn Castle Country House Hotel. Lovely grounds and despite it only being 9th Feb the woodlands and grounds were overed in snowdrops indicating Spring is not far away. At this time of year we stayed ahead of season and there were not too many people here. There is a small bar area and a lovely old world lounge where we sat before and after our evening meal with a few glasses of wine in front of a log fire. The hotel only has about 17 rooms so you are never going to feel overwhelmed, our room was a select room with four poster bed. Lovely and clean. We just stayed the one Saturday night but we had heard that the food was very good and it did not disappoint. Both our starters and main courses were excellent. My wife paid a small supplement to have the steak and she insists it is one of the best she has had. I had the Burger and it really was excellent and again one of the best I have had. The chips were of the 3 times cooked really brown type - gorgeous - and I should also mention the onion rings that were real onion and not mush. The main meals really were very good indeed. Breakfast was also fantastic. Really nice Bacon and the Sausages were quality. The Hash Browns were to die for the best I have tasted, really crunchy and the Mushrooms melted in the mouth - a fantastic breakfast. This is a family run hotel and the staff fell over themselves to make our stay memorable. We had a totally fantastic meal and stay.
Example starter
Example Starter
Castle view from car park
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olde Worlde Charm by the bucketful - with a breakfast that was definitely "Full English".
Stayed 1 night in Dec 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country house charm

We enjoyed a lovely one-night stay in Otterburn after a day viewing the Roman Army Museum and Hadrian’s Wall nearby. The service at the hotel was exceptional, the room was spacious, and the charm of this historic house was evident throughout. Highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Olive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old castle in England, what more do you want. The staff were very attentive and very pleasant. Even with a fire alarm in the middle of the night (false alarm) they were pleasant and helpful. The food was amazing both for dinner and for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and welcoming. Rooms very comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend break at Otterburn Castle. Staff are very accommodating and professional.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, beautiful location, friendly and extremely helpful team too. Thank you!
Stayed 2 nights in Jul 2024