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Quality Inn

Property class: 2.5

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Photo gallery for Quality Inn

A hotel room with two beds, a desk with a computer, a chair, and a TV.
A rectangular pool with a white border, surrounded by lounge chairs and a table.
A hotel room with a bed, a desk, a chair, and two lamps.
A hotel room with a large bed, a desk, two lamps, and a chair.
A hotel room with two beds, a desk, a television, and a window with curtains.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪12 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪17 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪11 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

A hotel room with a bed, a desk with a computer, a mirror, and a door.

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel bathroom with a sink, mirror, and shower.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Buffet breakfast is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Quality Inn offers 57 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

32-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Fort Eustis. Free breakfast, a gym and a 24-hour business centre are available.
  • Free buffet breakfast served daily
  • Free extended parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Fort Eustis and a few minutes from Lee Hall Mansion
Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn.

This Newport News hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Parking and transport

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 305 out of 886 reviews
Rating 8 - Good. 239 out of 886 reviews
Rating 6 - Okay. 141 out of 886 reviews
Rating 4 - Poor. 89 out of 886 reviews
Rating 2 - Terrible. 112 out of 886 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate parking and the stay was very comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Adriane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and parking was great. A few renovations are going on at this time to continue to improve this hotel. My family was happy about the pricing and friendly staff. The breakfast was great and there are security cameras around the building to help customers feel safe.
Stayed 1 night in May 2026
Verified review

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, breakfast was ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but the tub would get easily clogged and took forever to go down, food was ok a little disappointing that the breakfast was small, I wish they would put better pillows and blankets the blanket was a bit rough. Otherwise the hotel was nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessaca

Perfect
Stayed 1 night in Apr 2026
Verified review

8/10 Good

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a quality inn online. Its very confusing because its actually a Comfort inn . This should be listed somewhere
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities
I was traveling for and was able 2 get a room and get checked in easily by friendly staff and the room was clean
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jessaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

alan

Disliked: Staff & service
It reeked of pot Smelled like a weed wagon
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. Smoke detector in room was open with no battery. Elevator hasn’t been inspected since 2023
Stayed 2 nights in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, quiet and safe. Very clean and comfortable room
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Maida

Disliked: Cleanliness, amenities, property conditions & facilities
Poor breakfast
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Elaina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in room did not stay the night. Difficult time getting refund even with video proof
Stayed 1 night in May 2026
Verified review

8/10 Good

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel id stay again recommend to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to beat for the price, would stay again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jarius

Liked: Staff & service, amenities, property conditions & facilities
Will be staying here again
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Wendell

Was told room is not available, hotel is booked and that Expedia made the mistake! We had to beg for a room that we had confirmed. We arrived around 9:15 pm and was told checking in had to be done at 4. Never heard you have to be there on a first come first serve basis to stay -plus it was a comfort inn not Quality Inn as stated in Expedia App. Half the building looks like water damage. The AC unit in room is horrible noise and you can’t adjust the Vent.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
Motel had a bad smell. Front desk staff was running motel next door also. Beds were uncomfortable. Definitely not a $80 a night room. Very disappointed.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Wilbert

Disliked: Cleanliness, amenities, property conditions & facilities
Walls in room had patched holes, and large areas had been painted with different, unmatched colors. Many areas were not clean. Iron had red material stuck to it and could not be used.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Terry

Disliked: Amenities, property conditions & facilities
Property was dated. Though the rooms were clean, the paint was chipped in a lot of places. I saw a front desk person on Friday when I checked in, but Saturday and Sunday for the front desk you had to go over to the Redroof Inn. Breakfast was lacking. Bread and mini muffins, cereal, and apples. I would not recommend this place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! Awesome accommodations and the room was just what we needed. We are looking forward to staying here in the future!
Stayed 1 night in Jun 2025

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