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The Falls Hotel & Inn

2.5 star property

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Photo gallery for The Falls Hotel & Inn

Lobby
Exterior
Two Queen Balcony with Fireworks view | Iron/ironing board, rollaway beds, free WiFi, bed sheets
2 restaurants, breakfast served
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
5657 Victoria Ave, Niagara Falls, ON, L2G 3L5
  • Place, Casino Niagara
    ‪2 min walk‬
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed, Courtyard Area

Basic Double Room, 1 Double Bed, Courtyard Area | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Basic Double Room, 1 Double Bed, Courtyard Area

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

7.4 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hot Tub, Courtyard Area

Suite, 1 King Bed, Hot Tub, Courtyard Area | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Hot Tub, Courtyard Area

7.0 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

7.2 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for motel room with two double beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

motel room with two double beds

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Motel Family suite with four double beds

Motel Family suite with four double beds | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Motel Family suite with four double beds

  • Sleeps 6
  • 4 Double Beds

View all photos for Tower, Two Queen Beds

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Tower, Two Queen Beds

7.6 out of 10
Good
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Partial View of the Falls

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Partial View of the Falls

8.2 out of 10
Very good
(16 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Family Suite, Multiple Beds, Refrigerator & Microwave, Tower

8.6 out of 10
Excellent
(97 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Two Queen Balcony with Fireworks view

Iron/ironing board, rollaway beds, free WiFi, bed sheets

Two Queen Balcony with Fireworks view

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Tower

Room, Accessible, Tower | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Room, Accessible, Tower

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hot Tub, Tower

Suite, 1 King Bed, Hot Tub, Tower | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed, Hot Tub, Tower

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 4,963 reviews
The price is €55
includes taxes & fees
4 Jan - 5 Jan 2026
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

About this property

The Falls Hotel & Inn

Hotel with 2 restaurants, steps from Clifton Hill
This smoke-free hotel features 2 restaurants, an indoor pool and self parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
The Falls Hotel & Inn offers 138 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at The Falls Hotel & Inn gets high marks from our customers. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Clifton Hill and Casino Niagara
There are 2 restaurants on site. WiFi is free in public spaces. An indoor pool, a vending machine, and multilingual staff are also featured at The Falls Hotel & Inn. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
Remington`s of Niagara – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Falls Cafe and Grill – This café serves breakfast, brunch and lunch. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: CAD 10 to 20 per person
  • 2 restaurants

Restaurants on site

  • Falls Cafe and Grill
  • Remington`s of Niagara

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Covered self-parking fee: CAD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Falls Hotel Inn Niagara Falls
Falls Hotel Inn
Falls Niagara Falls
The Falls Hotel & Inn Hotel
The Falls Hotel & Inn Niagara Falls
The Falls Hotel & Inn Hotel Niagara Falls

The Falls Hotel & Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1046 out of 2939 reviews
Rating 8 - Good. 823 out of 2939 reviews
Rating 6 - Okay. 493 out of 2939 reviews
Rating 4 - Poor. 285 out of 2939 reviews
Rating 2 - Terrible. 292 out of 2939 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Keisha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 2 nights in Aug 2025

10/10 Excellent

Tashique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at this property. Staff is very friendly and professional.. Property is clean, and a close walk to Clifton Hills. Our room was upgraded which was an added bonus.
Stayed 1 night in Sep 2025

2/10 Terrible

Carly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is *FALSE ADVERTISING!* I don't know how there aren't more bad reviews. The "new" tower was built in the early 2000s and the only things that have even been updated are the floors and door locks. The bathroom is old, dirty and moldy. The paint is old, the jets in the tub are moldy and there is a vent in the ceiling that is visibly caked with dirt and mold. They are literally hiding health hazards and Tanya got annoyed that I didn't try to get help like changing rooms or someone coming to actually wipe the dust off of the surfaces.. but just like the minor cosmetic "renovation" they did didn't fix the issues of the old gross building. Definitely not worth the money except the view of the fireworks for 5 minutes. Even the pillows & beds were over 2 decades old which you'd think would be an automatic reno. Especially if you have sensitivities to mold, dust and old buildings, DON'T STAY HERE. Even after everything that was wrong & promising to waive the fee, the guy at the front desk also charged me $16 for checking out at 11:56 instead of 11:30.
Stayed 1 night in Sep 2025

10/10 Excellent

latoof

Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Stayed 1 night in Aug 2025

10/10 Excellent

alexanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I purchased online looked nothing like the room they gave me The curtains were ripped, the carpets were extremely nasty and stained. When I mentioned it to the hotel staff they were not empathetic at all.
Stayed 1 night in Sep 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is good. The motel portion is dated, falling apart and dirty
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexis

Stayed 1 night in Sep 2025

10/10 Excellent

Briana

Stayed 1 night in Sep 2025

8/10 Good

Janessa

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Marie

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Stayed 7 nights in Sep 2025

6/10 Okay

Rosa May Nerissa

Stayed 1 night in Sep 2025

4/10 Poor

Calum

Stayed 1 night in Aug 2025

10/10 Excellent

Kerri

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very helpful employees
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time !

Hotel was great ! Exceeded all expectations. But the true star was Sharon ! She was so helpful and accommodating, and most importantly she was super friendly! Shout outs to sharon ! I definitely will be coming back , thank you!
Stayed 1 night in Sep 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back
Stayed 2 nights in Sep 2025

2/10 Terrible

Emmanuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very disappointing. The family room was not worth the price over $600 for 2 nights. room was dirty, and we found bugs and ants, dusty walls, and no mirror we managed to cleaned it up ourselves because we don't have any choice and they wont issue refund. The room was dark, the curtain was ripped, and only a few towels were provided. The air conditioner was extremely loud, making it difficult to rest. Overall, this was not the experience we expected from a hotel located in one of the most popular places in Canada.
Stayed 2 nights in Sep 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Angelita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room / building/ lobby was not the same as the pictures shown on website. Walls were dirty and a bit damaged . There was no vanity in the washroom. No iron/table accessible had to call front desk. Staff was friendly but I wouldn’t stay there again . Disappointing
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Liked: Staff & service
Convenient location for the area
Stayed 1 night in Sep 2025

8/10 Good

Christina

Stayed 2 nights in Aug 2025

6/10 Okay

shijomon

Disliked: Property conditions & facilities
When I booked, the website showed free parking, but I was charged $20. It also advertised complimentary breakfast, which was not provided. On top of that, the place was too noisy, making the stay uncomfortable.
Stayed 1 night in Sep 2025