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Aparthotel

Chatrium Niseko

3.5 star property
VIP Access

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Studio King Bed | 2 bedrooms, minibar, in-room safe, individually decorated
Property video
4 restaurants, breakfast, dinner served; French cuisine
2 Bedroom Penthouse Suite | Living room | Smart TV, heated floors
3 Bedroom Penthouse Annupuri View | Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Niseko Mountain Resort Grand Hirafu
    ‪2 min walk‬
  • Niseko Hanazono Resort
  • Niseko Annupuri International Ski Area
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • 78 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Suite

Microwave, stovetop, espresso maker, coffee/tea maker

2 Bedroom Suite

  • 81 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • 146 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for 3 Bedroom Suite Annupuri View

3 Bedroom Suite Annupuri View | View from room

3 Bedroom Suite Annupuri View

  • 146 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • 77 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

Smart TV, heated floors

1 Bedroom Suite Annupuri View King Room

  • 77 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

3 Bedroom Penthouse Mt Yotei View

  • 173 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Single Bed

View all photos for 2 Bedroom Penthouse Annupuri View

Smart TV, heated floors

2 Bedroom Penthouse Annupuri View

  • 127 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for 3 Bedroom Penthouse Annupuri View

Smart TV, heated floors

3 Bedroom Penthouse Annupuri View

  • 169 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Single Bed

View all photos for 1 Bedroom Suite Twin Room

Smart TV, heated floors

1 Bedroom Suite Twin Room

  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

2 Bedroom Penthouse Mt Yotei View

  • 118 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

2 bedrooms, minibar, in-room safe, individually decorated

2 Bedroom Suite Mt Yotei View - Twin Bed

  • 77 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 4 Single Beds

View all photos for Studio King Bed

2 bedrooms, minibar, in-room safe, individually decorated

Studio King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

2 bedrooms, minibar, in-room safe, individually decorated

2 Bedroom Suite Annupuri View - Twin Bed

  • 78 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 4 Single Beds

View all photos for Studio Twin Bed

2 bedrooms, minibar, in-room safe, individually decorated

Studio Twin Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom Suite - Twin Bed

2 bedrooms, minibar, in-room safe, individually decorated

2 Bedroom Suite - Twin Bed

  • 81 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 4 Single Beds

View all photos for 2 Bedroom Penthouse Suite

2 Bedroom Penthouse Suite | Living room | Smart TV, heated floors

2 Bedroom Penthouse Suite

  • 89 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

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About this property

Chatrium Niseko

Family ski aparthotel with 4 restaurants
Chatrium Niseko offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage and a 24-hour fitness centre. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests can enjoy a heated floor, and other amenities include a kitchen with a stovetop and a microwave. Weekly housekeeping is available.
Chatrium Niseko offers 78 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Chatrium Niseko. During your stay, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle. Built in 2012, this comfortable aparthotel has 78 apartments over 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV and a microwave
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Kamimura, a fine-dining restaurant that serves French cuisine
  • Services include babysitting, a concierge and a porter
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 4-minute walk from Niseko Mountain Resort Grand Hirafu and 6 minutes by car from Shikotsu-Toya National Park
  • Free ski shuttle service
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the aparthotel's bar.

There are 4 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. This ski aparthotel also offers ski storage and a 24-hour fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kutchan aparthotel.

Kamimura – This fine-dining restaurant specialises in French cuisine and only serves dinner. 3-star Michelin rating. Reservations are required.
Kitchen by KAMIMURA – This brasserie specialises in local and international cuisine and only serves dinner. Reservations are required. Open selected days.
Green Farm Deli Cafe – This coffee shop specialises in local and international cuisine and only serves breakfast. Open selected days.
Temporada Tapas Bar – This tapas bar specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.
The Flats Restaurant&Bar – This restaurant specialises in local and international cuisine. Open selected days.

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Highchair

Restaurants on site

  • Green Farm Deli Cafe
  • Kamimura
  • Kitchen by KAMIMURA
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Toaster

Dining

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Minibar

Bedrooms

  • 2 bedrooms
  • Rollaway/extra bed: JPY 11,760 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Heated floor

Entertainment

  • Smart TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Handrails in stairways
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a village
  • In the mountains

Things to do

  • 24-hour gym
  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Ski storage
  • Bicycle rentals nearby
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 78 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle rentals
  • Built in 2012
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11760.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night
  • High chair fee: JPY 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Chatrium Niseko offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 154 reviews
Rating 8 - Good. 30 out of 154 reviews
Rating 6 - Okay. 10 out of 154 reviews
Rating 4 - Poor. 1 out of 154 reviews
Rating 2 - Terrible. 4 out of 154 reviews

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

MIN HO, Hope Hull

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location to Hirafu
Stayed 6 nights in Feb 2025

10/10 Excellent

Allan

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Rand G

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and there were great options for food. Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Adam Grey

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Whitney

Liked: Cleanliness, room comfort

5+ Star Experience

Stumbled onto this place when I could not find a place slopeside. Lucky to have done so. Better to be here just off the center of town with much more to do than slopeside. Place was immaculate and exquisitely thought out. Cannot imagine a friendlier more helpful staff. Eateries were well thought out and designed, and a lot of fun. Would not consider staying anywhere else in Niseko.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael, Loma Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking around town. Not ski in/out but frequent shuttle.
Stayed 5 nights in Feb 2025

8/10 Good

MIN HO, Hope Hull

Stayed 6 nights in Feb 2025

10/10 Excellent

Peter

Good service, good location n
Stayed 6 nights in Jan 2025

8/10 Good

kerryn

Liked: Cleanliness
Great - easy and very convenient location. Housekeeping was quite late though in the day for those not checking out. Concierge information could be better and more readily available re tours/local area and transport explanations etc. But overall, very good.
Stayed 7 nights in Jan 2025

10/10 Excellent

Corinta, Mira Loma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality. Room was perfect. Felt like home.
Stayed 5 nights in Jan 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Gyendra

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, room comfort

Great location

The hotel is a bit old. The location is great except we couldn't get a booking at any of their three good restaurants and we were there for a week. The staff were very helpful and courteous. Overall it was an 8/10.
Stayed 6 nights in Dec 2024

10/10 Excellent

Emmanuel Mojica, Vestal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, lication, cleanliness, supportive staff, great shuttle service to slope. Can walk it 0.5mi away
Stayed 7 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, room comfort

Very good hotel environment

A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAHITO

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JAE JOON

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay during off peak, property was well maintained with lots of checkin goodies (fruit, milk, bread, etc). Will def be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lior

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kent

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

NAPAPAT

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Travelled with group
Liked: Amenities
It’s great property
Stayed 3 nights in Jun 2024