See all properties

Hotel Cocoa

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Cocoa

Annex, Ocean View, Deluxe Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated
Annex, Ocean View, Deluxe Villa, Non Smoking | Terrace/patio
Annex, Ocean View, Deluxe Family Room, Non Smoking | In-room dining
Standard Twin Room, Non Smoking, Lake View | Bathroom | Separate bathtub and shower, deep-soaking bathtub, hair dryer, bathrobes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Toyako Hot Spring
    ‪16 min drive‬
  • Place, Rusutsu Resort
    ‪31 min drive‬

Room options

View all photos for Twin Room

Lobby

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double

A hotel room with a bed, a nightstand, a chair, a small table, and a large window with a view.

Standard Double

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking, Lake View

Deluxe Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Deluxe Twin Room, Non Smoking, Lake View

  • Lake view
  • 49 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Lake View

Standard Twin Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking, Lake View

9.8 out of 10
Exceptional
(18 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking, Lake View

Standard Double Room, Non Smoking, Lake View | Premium bedding, in-room safe, individually decorated

Standard Double Room, Non Smoking, Lake View

  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking, Lake View

Premium bedding, in-room safe, individually decorated

Standard Twin Room, Non Smoking, Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Annex, Ocean View, Deluxe Family Room, Non Smoking

Annex, Ocean View, Deluxe Family Room, Non Smoking | Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Annex, Ocean View, Superior Family Room, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Superior Family Room, Non Smoking

  • Ocean view
  • 230 sq m
  • 3 bedrooms
  • Sleeps 6
  • 4 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Annex, Ocean View, Deluxe Villa, Non Smoking

Premium bedding, in-room safe, individually decorated

Annex, Ocean View, Deluxe Villa, Non Smoking

  • Ocean view
  • 230 sq m
  • 5 bedrooms
  • Sleeps 11
  • 2 King Beds, 7 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Family Room, Lake View, Non-Smoking | Desk, free WiFi, bed sheets
Kitutuki Canadian Club
Toyako
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 87 reviews
The price is €130
23 Jun - 24 Jun
Kitutuki Canadian Club

About this property

Hotel Cocoa

A coffee shop/cafe, coffee/tea in a common area and free self-parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Cocoa offers 18 shared accommodations, which are accessible via exterior corridors and feature a safe and complimentary bathrobes. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and hairdryers.

This Toyako hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 55-inch LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

During your stay at Hotel Cocoa, you're just a quick walk from Shikotsu-Toya National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a coffee shop/cafe.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a vending machine and coffee/tea in a common area
  • 9 minutes by car from Lake Toya and 11 minutes from Toyako Onsen
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. Hotel Cocoa also features a vending machine and coffee/tea in common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Cocoa was completed in January 2023.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 1 building
  • 2 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels

Food and drink

  • Cleaning supplies
  • Kitchen
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Hotel Cocoa offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Cocoa Toyako
Hotel Cocoa
Cocoa Toyako
Hotel Cocoa Hotel
Hotel Cocoa Toyako
Hotel Cocoa Hotel Toyako

Hotel Cocoa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 193 out of 377 reviews
Rating 8 - Good. 129 out of 377 reviews
Rating 6 - Okay. 39 out of 377 reviews
Rating 4 - Poor. 8 out of 377 reviews
Rating 2 - Terrible. 8 out of 377 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bonlass

Liked: Cleanliness, amenities, property conditions & facilities
It's really so nice, and the two front desk staff also kindly offered to drive us to the train station when it wasn't convenient for us, which truly touched our hearts.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Finnegan

Beautiful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities
Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kwan Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking, few mins to town centre. Sure will stay again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hoi Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff. Needs an elevator! Especially with tho who have a lot of suite cases and snow gear.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
There is a great experience,good view and good location
Stayed 1 night in Aug 2023
Verified

8/10 Good

Chean Khoon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is remote and only good if you have your own transport otherwise everything else is good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice cosy place with a very good view
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the Lake! Wish had stayed another day…will certainly re-visit.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Won Kwee

Liked: Cleanliness, staff & service, property conditions & facilities
The view is amazing.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of room, it is located on the hill with good view from room. Good for self-driving trip
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Hui Hong

Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience.

Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic!
Stayed 1 night in Feb 2024
Verified

8/10 Good

S M SAMANTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip.
Verified

10/10 Excellent

APIRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lapatrada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good price.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Dandy

Liked: Cleanliness
Travelers without cars can only eat instant noodles for dinner
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing morning view of the lake

Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful.
Stayed 2 nights in Mar 2024