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Jack London Inn

2.0 star property

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Photo gallery for Jack London Inn

Standard Room, 2 Queen Beds (Two Queen Beds) | Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Free daily continental breakfast
Front of property
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
444 Embarcadero W, Oakland, CA, 94607
  • Place, Jack London Square
    ‪3 min walk‬
  • Place, Oakland Convention Center
    ‪10 min walk‬
  • Place, Fox Theater
    ‪18 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Queen Bed)

Standard Room, 1 Queen Bed (Queen Bed) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed (Queen Bed)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (King)

Standard Room, 1 King Bed (King) | Room amenity

Standard Room, 1 King Bed (King)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Two Queen Beds)

Standard Room, 2 Queen Beds (Two Queen Beds) | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Two Queen Beds)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Jack London Inn

Hotel with free breakfast, steps from Jack London Square
Along with self parking, this smoke-free hotel has a 24-hour front desk and free breakfast. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Jack London Inn offers 110 accommodations with coffee/tea makers and a hairdryer. Rooms open to patios. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Oakland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Jack London Inn. During your stay, you're just a quick walk from Jack London Square. You'll find features such as free breakfast and free WiFi in public areas, plus self-parking (surcharge).
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Jack London Square and 7 minutes by car from San Francisco Bay
  • Pets welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and a lift are also featured at the business-friendly Jack London Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Oakland hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jack London Inn
Jack London Inn Oakland
Jack London Oakland
Hotel At Jack London Square
The Inn At Jack London Square Hotel Oakland
Jack London Hotel Oakland
Jack London Inn Hotel
Jack London Inn Oakland
Jack London Inn Hotel Oakland

Jack London Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 361 out of 1024 reviews
Rating 8 - Good. 163 out of 1024 reviews
Rating 6 - Okay. 155 out of 1024 reviews
Rating 4 - Poor. 125 out of 1024 reviews
Rating 2 - Terrible. 220 out of 1024 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cheyenne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff nice but area didn’t feel safe at night
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Clean and comfortable rooms. I enjoyed my stay.
Stayed 7 nights in Jul 2025

2/10 Terrible

Anthony

Disliked: Staff & service, amenities, property conditions & facilities
Where to begin? I actually stayed at this hotel 15 years ago and swore I would never do it again. Due to the recent closures of two other hotels in the immediate Jack London Square area, this is the only the only one left. I decided to give it another shot out of convenience and I heard the hotel was spruced up a bit. The only improvement I could see was a newer coat of paint. Soon as I walked into the room I could hear the toilet running and after every flush I took the top off the tank to stop it from running non stop. Someone left a dog in a room down the hall unattended so there was a constant barking for about an hour straight. If you are looking for peace and quiet, this is definitely not the place. The room was also supposed to include a microwave which was missing. Long story short, a dented up microwave was left at the front desk that I ended up carrying up to the 3rd floor myself! All this being said, the worst part of my experience was by far the customer service. From time I walked in the door, the poor attitude of the desk clerk Savanna. I would not wish dealing with her on my worst enemy. I came down to the desk one morning to find or inquire about the continental breakfast and Savanna rudely had the nerve to say "It's not on this floor sir, it's the second floor". Then she proceeded to sigh and smirk like some child as I walked away. I guess trying to get hotel information while she was flirting did not agree with her. Worst company representative ever!
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Antonette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay – Clean, Convenient, and Friendly! The room was spotless, the bed comfortable. The location was perfect—close to everything I needed. Staff were incredibly friendly and helpful throughout my stay. Highly recommend!
Stayed 1 night in Jun 2025

6/10 Okay

Kristy, Tucson

Stayed 1 night in Jul 2025

2/10 Terrible

Irma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Dominique

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The plumbing in the room was all messed up and very gross experience. I was very uncomfortable and couldn't change rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Giovanett

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness
Rooms were dated and had a nasty cigarette smell
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable. Pet friendly. I like that there is always staff in front concierge.
Stayed 3 nights in Jul 2025

6/10 Okay

Gregory Michael, Glasgow

Liked: Cleanliness, staff & service
Great location, clean lobby and rooms with very comfy beds. Onsite parking. The hallways could use some TLC, and not the fault of the hotel, but the train noise from the rail line that runs through Jack London Square goes on all night, so bring your nighttime earplugs. Lots of restaurants in a mixed area. The staff is very friendly and helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

SANDRA, CHINO

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I have no idea how this hotel has received ratings like 8/10 or even 10/10. Our experience was terrible from the moment we walked in. First of all, the rooms look nothing like the pictures on Expedia. The photos are completely misleading and do not reflect the condition or quality of the actual accommodations. When we went to check in, we were immediately told that the air-conditioning and heating weren’t working in our room. We asked if we could get a discount since these are basic necessities, and the front desk staff initially told us yes. She went to speak with someone in the back (we assume the manager), and when she returned, she said they would not honor the discount after all. Then, a different employee came to relieve her and told us flat-out that if we weren’t happy with the accommodations, we could cancel our reservation and find another hotel. At that point, it was too late and unrealistic to find somewhere else to stay, so we were stuck. To make things worse, the TV didn’t work either, and there was no iron or ironing board in the room, even though it clearly states in their listing that these are provided. Despite booking a room with two queen beds, they only gave us one set of towels—no extras, no consideration for how many guests were in the room. This place is extremely poorly managed and the staff clearly doesn’t care about guest experience. I’ve attached pictures so others can see the reality. Do not waste your time or money here—stay somewhere else.
Stayed 2 nights in Jul 2025

4/10 Poor

Cline

Disliked: Property conditions & facilities
There is a train that goes by all night long blowing its horn impossible to sleep the parking lot is covered in trash with random people walking through some people sleeping in their cars. There are plenty of homeless
Stayed 1 night in Jul 2025

10/10 Excellent

joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was difficult to turn on and there were tiles loose going to bathroom. Otherwise everything was great.
Stayed 3 nights in Jun 2025

2/10 Terrible

ANDREA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place and customer service

The place looks nothing like the pictures on the we. Site. Our room did not have Ari conditioner nor heat. Manager would not work with us and did not give us a discount, he gave us a king size room which was horrible, breakfast was so horrible and the people at the front desk had no manners. The only kind people were the cleaners. Manager told us to cancel our reservation, We made plans ahead for this trip and was too late to book another hotel. On their site it did not show the rooms having issues and the manager said it sent messages to clients but since we booked with Hotels.com we were not notified. There were more than 4 customers like us that our rooms were not in service. I demand a refund for the inconvenience
Stayed 2 nights in Jul 2025

2/10 Terrible

Mallory

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel online because it looked pretty decent. My fault for not looking at reviews prior to booking, but this is the worst hotel I've ever stayed in. The area it's in is ugly, the room itself is damp and has burn marks all over the shower and counters, and the AC doesn't work. It was 110 degrees outside. I expected the basic "bad hotel" things like cigarette smoke, stains, and loud noises, but this exceeds my expectations and not in a good way.
Stayed 1 night in Jul 2025

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay at Jack London Inn

Went to see Giants baseball on the ferry. Location across the street from Jack London Square. Check in slow and rude. Birds crapped on car in the garage. Place infested with prostitutes. Noisy, fight in next room and loud trains. Room in disrepair and key did not work. House keeper nice. I've never sent in a bad review.
Stayed 1 night in Jul 2025

8/10 Good

adam

Liked: Amenities
Closed to ferry port for San Francisco Room is clean Free breakfast is excellent Staff are friendly Spacious room for it reasonable price Restaurants in this area close at 8:30 pm
Stayed 2 nights in Jul 2025

2/10 Terrible

Christal

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff, front desk clerk, housekeeping was impolite, untrained and use profanity the entire time they spoke with each guest.
Stayed 2 nights in Jul 2025