See all properties

Grand Mercure Beppu Bay Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
In-room safe, desk, free WiFi, bed sheets
Standard Room, 3 Single Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets
Lobby lounge
Public bath

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Place, Hiji Castle
    ‪10 min drive‬
  • Place, Harmony Land
    ‪13 min drive‬
  • Place, Hells of Beppu
    ‪16 min drive‬
  • Airport, Oita (OIT)
    ‪43 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Classic Room, Japanese style, 4 futon beds, Mountain view | In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

8.0 out of 10
Very good
(9 reviews)
  • Mountain view
  • Sleeps 7
  • 4 Single Futons

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 8
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Ocean View

Superior Room, 2 Single Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Single Beds, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Sea View

View from room

Standard Room, 2 Single Beds, Sea View

  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Ocean View

Standard Room, 3 Single Beds, Ocean View | In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Single Beds, Ocean View

  • Sleeps 5
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds, Sea View

Classic Room, 2 Single Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View | In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 11
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Ocean View (1 Extra Bed)

Standard Room, 2 Single Beds, Ocean View (1 Extra Bed) | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Ocean View (1 Extra Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (1 Extra Bed)

Standard Room, 2 Single Beds (1 Extra Bed) | In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds (1 Extra Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 11
  • 4 Single Beds

View all photos for Deluxe Suite, 2 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Single Beds, Ocean View

  • Sleeps 15
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Junior Suite, 2 Single Beds, Ocean View

  • Sleeps 11
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds (Superior, 1 trundle bed)

Family Room, 2 Single Beds (Superior, 1 trundle bed) | In-room safe, desk, free WiFi, bed sheets

Family Room, 2 Single Beds (Superior, 1 trundle bed)

  • Sleeps 5
  • 2 Single Beds

Similar properties

Hot springs
Grandvrio Hotel Beppuwan Wakura
Hiji
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 195 reviews
The price is €65
27 May - 28 May
Grandvrio Hotel Beppuwan Wakura

About this property

Grand Mercure Beppu Bay Resort & Spa

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a sauna, a seasonal outdoor pool and laundry facilities.
Grand Mercure Beppu Bay Resort & Spa offers 289 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Grand Mercure Beppu Bay Resort & Spa. During your stay, you'll be close to Hells of Beppu. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include locker space, a gift shop and laundry facilities
  • On-site recreation includes hot springs, a steam room and a sauna
  • 10 minutes by car from Beppu Tower and 10 minutes from Hells of Beppu
  • Free train station pick-up and train station drop-off shuttle service
Some rates at Grand Mercure Beppu Bay Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Mercure Beppu Bay Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Grand Mercure Beppu Bay Resort & Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

This 4-star Hiji hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
LE SENSORIEL – This buffet restaurant serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks and beverages included

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 3:00 PM to 7:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 762 reviews
Rating 8 - Good. 263 out of 762 reviews
Rating 6 - Okay. 105 out of 762 reviews
Rating 4 - Poor. 38 out of 762 reviews
Rating 2 - Terrible. 22 out of 762 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Younmi

Travelled with family
Liked: Cleanliness, staff & service, amenities
바다뷰였는데 정말 정말 너무 멋졌습니다! 욕조도 따로 있어서 온천욕 하기에 너무 좋았습니다! 모든 시설이 깨끗하고 공간도 넓고 좋았습니다! 식사도 너무 맛있었습니다! 아침, 저녁 모두 만족스러웠고 맛있었습니다! 저녁은 꼭 드셔보세요^^
Stayed 1 night in Jan 2026

10/10 Excellent

Mei Lin

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Both front desk and restaurant Staff are very attentive and helpful. The hot spring bath and massage chairs helped relieve fatigue. We are so glad we chose this hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Zhi-Xian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ocean view with supper lounge and drinks.
Stayed 2 nights in Dec 2025

8/10 Good

CHE-HUGN

Stayed 1 night in Oct 2025

10/10 Excellent

Seunghae

Stayed 1 night in Dec 2025

10/10 Excellent

HIROKO

Travelled with family
Liked: Cleanliness, staff & service, amenities
ゆったりと楽しい時間を過ごせました フリードリンクのサービスも良かったです 追加料金無しでチェックアウトがスムーズでした
Stayed 2 nights in Nov 2025

8/10 Good

toru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2025

10/10 Excellent

Mei Ieng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked ocean room. Good sea view! I like the breakfast very much as it has smoked salmon pancakes with hot spring eggs that are very delicious! 9 - 10pm will have free drinks and snacks. I will come again.
Stayed 1 night in Oct 2025

8/10 Good

KEOL

Stayed 1 night in Oct 2025

10/10 Excellent

Aeil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족룸이 많아요. 방이 넓습니다.
Stayed 2 nights in Oct 2025

10/10 Excellent

ORTIK

Stayed 4 nights in Sep 2025

8/10 Good

soonyoung

Travelled with family
Liked: Staff & service, room comfort

good

The bathroom is too old. It needs improvement.
Stayed 3 nights in Aug 2025

6/10 Okay

hiroshi

Stayed 1 night in Aug 2025

10/10 Excellent

YURIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

BILLY HIU-NIN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expected Accor hotels would be on par or competitive with Marriott standards. Property looked grand and new from upfront. Our Japanese style room was poorly maintained and cleaned. ex. wallpaper peeling, stains on chairs, dirty toilet crevasse. View was good if windows were clean and free of spider webs. Basic and dated TV, will not be able to sync your devices. A hotel this size, one would expect a convenient store on site. There is one about 5 mins walk away. There is little to no F&B options in the property or in the area. There is no room service. Security was weak. No cameras as deterrent common areas, did not require key fob to access floors. The country is overall very safe. I guess this is why they did not invest in this sector. The pool, there is a staff attendant, unsure if he is life guard, I am okay with watching my kids. He definitely didn't watch the pool. Just a heads up. Overall, I would not recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Stayed 1 night in Jun 2025

6/10 Okay

SeoHyun

Stayed 1 night in Jun 2025

8/10 Good

Seek mooi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not much choices for the meal
Stayed 2 nights in Jun 2025

10/10 Excellent

WONHEE

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip in Beppu

Stayed 1 night in May 2025

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the moment

Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much.
Stayed 2 nights in Apr 2025

10/10 Excellent

WAI KIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MASARU

Stayed 1 night in Apr 2025

8/10 Good

Dequan Nicholas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Air cleaner was mouldy and the speakers and corners of the room were dusty
Stayed 1 night in Apr 2025

Hotels

Flights

Cars

Packages