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Kamenoi Hotel Ome

4.0 star property

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Exterior
Public bath
Exterior
Dog Friendly Room Deluxe Suite(With private dog park)(With blow bath)(Non-smoking) | Bathroom | Free toiletries, hair dryer, slippers, bidet
Deluxe Japanese-Western style Room (With open-air bath)(Non-smoking) | Bathroom | Free toiletries, hair dryer, slippers, bidet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
3-668-2 Komakicho, Ome, Tokyo, 1980053
  • Place, Ome City Local Museum
    ‪1 min walk‬
  • Place, Ome Municipal Museum of Art
    ‪9 min walk‬
  • Place, Ome Railway Park
    ‪17 min walk‬

Room options

View all photos for Family Fourth(With private bathroom)(Non-Smoking)

Family Fourth(With private bathroom)(Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Family Fourth(With private bathroom)(Non-Smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Japanese-style room B, Non Smoking

Japanese-style room B, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese-style room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Western style Room (With bath) Non Smoking

Japanese-Western style Room (With bath) Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese-Western style Room (With bath) Non Smoking

  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Triple Room, River View (With shower booth) Non Smoking

Triple Room, River View (With shower booth) Non Smoking | In-room safe, desk, free WiFi, bed sheets

Triple Room, River View (With shower booth) Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Japanese-Western style Room (With open-air bath)(Non-smoking)

Deluxe Japanese-Western style Room (With open-air bath)(Non-smoking) | Bathroom | Free toiletries, hair dryer, slippers, bidet

Deluxe Japanese-Western style Room (With open-air bath)(Non-smoking)

  • River view
  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Dog Friendly Room Deluxe Suite(With private dog park)(With blow bath)(Non-smoking)

Dog Friendly Room Deluxe Suite(With private dog park)(With blow bath)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Dog Friendly Room Deluxe Suite(With private dog park)(With blow bath)(Non-smoking)

  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Accessible Room (With bath) Non Smoking

Accessible Room (With bath) Non Smoking | In-room safe, desk, free WiFi, bed sheets

Accessible Room (With bath) Non Smoking

  • River view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Dog Friendly Room Accessible Deluxe Suite(With private dog park)(With blow bath)(Non-smoking)

Dog Friendly Room Accessible Deluxe Suite(With private dog park)(With blow bath)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Dog Friendly Room Accessible Deluxe Suite(With private dog park)(With blow bath)(Non-smoking)

  • Garden view
  • 60 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Comfort Triple(With private bathroom)(Non-smoking)

Comfort Triple(With private bathroom)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Comfort Triple(With private bathroom)(Non-smoking)

  • River view
  • 32 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Fourth (With private bathroom) (Non-smoking)

Superior Fourth (With private bathroom) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Superior Fourth (With private bathroom) (Non-smoking)

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Dog Friendly Room Superior Fourth (With private bathroom) (Non-Smoking)

Dog Friendly Room Superior Fourth (With private bathroom) (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Dog Friendly Room Superior Fourth (With private bathroom) (Non-Smoking)

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Dog Friendly Room Premium Fourth (With Dry Sauna) (With private bathroom) (Non-Smoking)

Dog Friendly Room Premium Fourth (With Dry Sauna) (With private bathroom) (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Dog Friendly Room Premium Fourth (With Dry Sauna) (With private bathroom) (Non-Smoking)

  • River view
  • 57 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Kamenoi Hotel Ome

This smoke-free ryokan features a restaurant, a front desk safe and free self-parking. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include free train station drop-off.
Kamenoi Hotel Ome offers 56 accommodations with a safe and complimentary slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Ome ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.
During your stay at Kamenoi Hotel Ome, you're just a quick walk from Ome City Local Museum. Features include free WiFi in public areas, free self-parking and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include a front desk safe, a car charging station and a lift
  • On-site recreation includes hot springs
  • 1.1 mi (1.7 km) from Ome Railway Park and 7.8 mi (12.5 km) from Yokota Air Base
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. Kamenoi Hotel Ome offers its guests hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Kamenoi Hotel Ome also features a front desk safe and a lift. Free self parking is available.

This 4-star Ome ryokan is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 9:00 AM.
On-site venue – This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee
  • A restaurant

Things to do

  • 2 indoor/outdoor hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
In addition to the listed hours, the hot springs are also open from 5-9 AM daily.

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 2200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 2200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Kanpono Yado Oume
Kamenoi Hotel Ome Ome
Kamenoi Hotel Ome Ryokan
Kamenoi Hotel Ome Ryokan Ome

Kamenoi Hotel Ome Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 97 reviews
Rating 8 - Good. 38 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ka Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Good service. Delicious dining. Pleasant stay. Value for money.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Tyler

Liked: Cleanliness
Disliked: Amenities
Nice location when sightseeing in the area. The AC did not work and would only output heat for all of the heating, cooling, and fan-only options. We struggled to open a window to get the temperature down. We messed up when booking a room and ended up with a room that didn't have a shower/bath.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Front desk staff were polite but slightl indifferent, with the exception of one very kind staff member- Tang. She was vmvery attentive and kind. The 7th floor spa and the restaurant's staff were the reason why I gave this place 5 stars instead of 4. The entire restaurant staff made my stay delightful and warm. The food was simply but delightful. And there was one memorable elderly Japanese woman who made me feel just at home with her smiles and energetic conversation- despite not understanding one word! The views of the mountains and the stream were great to wake up to each morning and the hot springs on the top floor were something I looked forward to each night of my stay. I dont know if the water was truly a hot springs natural water, but nevertheless it was clean, and the different temperatures of each bath pool were very relaxing. Thank you Kamenoi for a terrific stay! All of the guests were Japanese, making it understanding that no one really spoke English! But again, a terrific stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

中村

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの皆さん全員に親切にしていただきました。 部屋付きのドッグラン、ジェットバス、広い部屋とても良かったです。 食事も葱鮪鍋が美味しかったです。 送迎バスの運転手さんもとても良かったです。 また、利用したいです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

豊彦

Liked: Cleanliness, amenities, property conditions & facilities
問題点と思うところはなかった。気持ちよく利用させていただきました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kanae

Liked: Cleanliness, amenities
食事が素晴らしい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

NATSURO

Liked: Cleanliness, staff & service, amenities
都内から普通電車で１時間。駅前には何も無い、周りに観光地も無い。だからこそ、静かで自然が、こんな近くに保たれている。食事も星５。夜食はビックリする上レベル。朝食も星５。３杯もおかわりしてしまった。なんて言ってもプライベートドックランが良かった。寝室プラス和室が良かった。フリードリンクも星５。必ず、また行きます。犬にとっても人間にとっても移動時間が短いのはベスト。帰宅時は、ホテルから青梅駅まで歩いて帰りました。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fumiko

Liked: Cleanliness, amenities, property conditions & facilities
ペットのカートなど用意されていて、とても良かったです。部屋も広く快適でした。 食事が少し物足りない感がありました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kanae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食も朝食も素敵でした！都内からこの近さで旅行気分を十分味わえました。リピート確実です。
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Chizuru

Disliked: Staff & service
亀の井鴨川に以前に行って大変良かったので色々行ってみたいと思い、青梅に今回行ったらお風呂は古くさい、ご飯は美味しくない、子供の遊ぶスペースはない、たかが卓球が有料で、退屈しました。サービスが少なすぎます。もう行きません。
Stayed 1 night in Sep 2025
Verified

8/10 Good

エルデネ

Liked: Amenities, property conditions & facilities
宿泊して良かった！
Stayed 1 night in Sep 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が古く残念
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お食事や館内のサービスがとても良かったです。 空調の調節が少し難しかったのみです。また行きます。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

なおみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前日に予約しましたが、来てみてびっくりしました。スタッフも施設もすごくよかった。駅からのシャトルバスでは冷たいおしぼりも用意され感激した。ウェルカムドリンクも子ども達も大変喜んだ。お食事もあの金額で，質の高い料理だと思った。夏の疲れを癒やしてもらった。家族で、毎年このホテルに泊まりたいと話した。素晴らしい夏の思い出をありがとうございました。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Iwabuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の内容が良くなかった。あれは、老人食です。食欲旺盛な人向きではありませんね。朝夕共にげんなりでした。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tsutomu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔で居心地がよく、料理も期待以上に美味しかった。コストパフォーマンスはかなり良いと思う。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊の感想

設備は新しく清潔感があります。食事も美味しい。改善してほしい点:　朝食の受付処理が遅く、少し待たされました。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yosiyuki

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良かった
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ゆか

Liked: Cleanliness, staff & service, amenities
夜ご飯、朝食とても美味しくいただきました。 夜ご飯後のサービスの担々麺がとても嬉しく美味しかったです。 部屋に置いてあるドライヤーや、ウォーターサーバー、ロビーにあるフリードリンク、部屋の洗面所にペーパータオル、4人で泊まったので、歯磨き用コップは各々色違いで置いてあったり、細やかなサービスとても良く過ごしやすかったです。近くにコンビニがないのでアルコールはホテルの自販機でした、値段を安くして欲しいなぁと思いました。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
急遽決めた宿で、本来はペットと泊まれる部屋でしたが、友人と2人で泊まりました。少し獣臭は感じましたが、すぐに慣れます。部屋も広く、清潔にしてくれているため、居心地が良かったです。外の芝生を見ながら、ジャグジーのお風呂に入れるのも楽しかったです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

TAMURA

Liked: Cleanliness, staff & service, property conditions & facilities
食事が良かった。
Stayed 1 night in Nov 2024
Verified

8/10 Good

ありす

Liked: Cleanliness, staff & service
客室からもレストランからも温泉からも素敵な景色が望めて、お部屋も綺麗でした。また泊まりにいきたいです。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Yui

Liked: Cleanliness, staff & service, property conditions & facilities
昔のかんぽの宿だった　古いけど綺麗にはなっていました
Stayed 2 nights in Jul 2024
Verified

8/10 Good

MIHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がとても美味しく、また宿泊したいです。
Stayed 1 night in Apr 2024
Verified

8/10 Good

ERDENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も部屋も全部良かったです。 また、泊まりたいです。
Stayed 1 night in Mar 2024