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Hotel Cocoon

4.0 star property

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Photo gallery for Hotel Cocoon

38-inch flat-screen TV with satellite channels, TV, books
Minibar, soundproofing, free WiFi, bed sheets
Restaurant
Exterior
Unclassified image, 5 of 44, button

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
21 Van Iseghemlaan, Ostend, Vlaanderen, 8400
  • Place, Ostend Beach
    ‪3 min walk‬
  • Place, Casino Kursaal
    ‪4 min walk‬
  • Place, North Sea Aquarium
    ‪4 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪11 min drive‬

Room options

View all photos for Double Room, City View

Minibar, soundproofing, free WiFi, bed sheets

Double Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, City View

Twin Room, City View | Minibar, soundproofing, free WiFi, bed sheets

Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace, City View

Minibar, soundproofing, free WiFi, bed sheets

Double Room, Terrace, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, Courtyard View

Minibar, soundproofing, free WiFi, bed sheets

Twin Room, Courtyard View

10.0 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Courtyard View

Minibar, soundproofing, free WiFi, bed sheets

Double Room, Courtyard View

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
The Ostendian
Ostend City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.9 out of 5, Exceptional, 49 reviews
The price is €104
includes taxes & fees
22 Jun - 23 Jun
The Ostendian

About this property

Hotel Cocoon

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free airport shuttle and a free manager's reception are also provided. Other amenities include a 24-hour front desk.
Hotel Cocoon offers 67 air-conditioned accommodations with minibars and espresso makers. 38-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Ostend hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Cocoon, you're just a quick walk from Ostend Beach. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Amenities include a car charging station and a lift
  • Steps from Ostend Beach and Ensor Museum
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A roundtrip airport shuttle is free (available 24 hours).

This 4-star Ostend hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Cocoon has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Onsite parking available only on request
  • Secured, covered extended parking on site (EUR 30 per night)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27.50 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 39; reservation required

Things to do

  • Books

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.29 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27.5 for adults and from EUR 20 for children
  • Covered extended parking fee: EUR 30 per night
  • Hosted evening meal: EUR 39

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Hotel Cocoon offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

C-Hotels Cocoon Hotel Ostend
C-Hotels Cocoon Hotel
C-Hotels Cocoon Ostend
Hotel C-Hotels Cocoon Ostend
Ostend C-Hotels Cocoon Hotel
Hotel C-Hotels Cocoon
C Hotels Cocoon
Hotel Cocoon Hotel
Hotel Cocoon Ostend
Hotel Cocoon Hotel Ostend

Hotel Cocoon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 141 reviews
Rating 8 - Good. 46 out of 141 reviews
Rating 6 - Okay. 6 out of 141 reviews
Rating 4 - Poor. 1 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean hotel in good central location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice stay! Everything was great, room, service, staff, breakfast, location, parking close by.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
Nice accomodation, close to the city center. At walking distance of the coast.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Riikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything else was great except 2 things: expensive parking & a non-existent view from the room. Beach was great & there are a ton of good restaurants nearby. Nice place!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nwy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to beach n shops just bit far to walk from train station - bus recommended if got heavy luggage
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, comfortable and large bed (at least in our room). The staff very helpful and friendly. The breakfast is fantastic, very good, tasty and fresh food.
Verified

6/10 Okay

Ronny

Liked: Cleanliness
Not a 4 star hotel. A decent hotel, in a very convenient location. Clean and decent rooms. Breakfast expensive
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and stylish boutique hotel

Beautiful hotel with many personal touches to make you feel that you were staying somewhere special. We only had the breakfast once but have to say the choice, variety and quality of the food was excellent. All the staff we spoke to on reception were super friendly and very helpful. Would definitely recommend
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rudi&Me

The bed was a small bed and I had to sleep in my side. Very uncomfortable for 2 persons.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel in a good location. Excellent breakfast buffet. Friendly staff. The air conditioning in my room wasn’t working and no one was available to fix it. Fortunately I could open the window without too much disturbance but it would have been nice if they could move my room or fix the problem.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
There was not nothing unique about this experience
Stayed 5 nights in May 2023
Verified

8/10 Good

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad but could have been better

Would have been cheaper to book directly with hotel. It was $40 more with app. There was a smart TV but no internet could be used for youtube. Front desk unable to assist. Room was clean and comfortable.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities
Kamer en personeel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personeel
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Cyril

Liked: Cleanliness, staff & service
Chambre impeccable par contre très mauvaise isolation phonique des chambres côté rue on entend toutes les voitures passées et les éclats de rire des clients du bar situé en face... Petit déjeuner complet mais 25€ par tête me semble tout de même excessif....
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour parfait Petit déjeuner grandiose central
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erg mooi hotel. Alle kamers zijn ingericht met spullen van rivera maison erg mooi zelfs de ontbijt zaal was ook zo u gericht met stijl De kamers zijn heel goed. Bedden zijn heerlijk. Een zeer uitgebreid ontbijt met echt alles van zalm en champagne tot een simpel gekookt eitje met toast. Echt top . Locatie is ook erg goed. Om de hoek op 50 meter is het strand en op een minut lopen sta je in het centrum erg centraal . Volgende keer gaan we zeker weer naar dit hotel echt top
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Maggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spijtig ontbijt niet inbegrepen
Stayed 1 night in Aug 2025
Verified

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Hauchzartes Toilettenpapier - riesiger Verbrauch, Wasserhahn mit wenig Wasser - fünf Mal so lange waschen wie zu Hause
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sfeervol….prachtig interieur… mooie kleuren Gezellige bar…ontbijt is super…dicht bij de dijk en bij restaurants en winkels..personeel, vriendelijk en behulpzaam…het hotel is zijn naam waardig😎
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Topverblijf , fantastisch ontbijt 👌

Ruime kamer en zeer netjes ! Kamer geboekt met zicht op de achterkant om geen lawaaiginder te hebben. Zelfs het geschreeuw van de meeuwen was niet meer hoorbaar,!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer mooi hotel. Alles is ingericht met Rivera maison spullen. Erg huiselijk. Goede bedden perfect ontbijt alles heel goed verzorgd. Ligging goed vriendelijk personeel. Echt een hotel om terug te komen
Mooi ingerichte kamer
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Luc

Liked: Staff & service
Zeer kleine kamer. De kamer was netjes. Veel straatlawaai snachts. Er hing op de gang een zeer onaangename geur. Het ontbijt was prima. Boven het gemiddelde. Zeer verzorgd!!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima hotel

Komen hier al jaren. De vriendelijkheid, netheid, service , en het ontbijt zijn doorheen al die jaren een constante gebleven. Kan het hotel alleen maar aanraden. Prijs kwaliteit zeer ok
Stayed 5 nights in Jun 2025