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Biwako Grand Hotel

3.5 star property

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Hot springs
Japanese Style Room with Private Open-air Bath | View from room
Courtyard
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Kiyomizu Temple
    ‪22 min drive‬
  • Place, Nishiki Market
    ‪25 min drive‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets

Japanese Style Room with Private Open-air Bath

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • Sleeps 8
  • 8 Single Futons

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Shared Bathroom

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 6 Single Futons

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About this property

Biwako Grand Hotel

Ryokan with free breakfast, near Lake Biwa
A restaurant, a conference centre and spa services are available at this ryokan. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and free train station pick-up. Additionally, laundry facilities, a 24-hour front desk and an arcade/games room are on-site.
Biwako Grand Hotel offers 182 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and toothbrushes and toothpaste.

This Otsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

During your stay at Biwako Grand Hotel, you're just a quick walk from Ogoto Onsen. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a conference centre, convenience store and a gift shop
  • On-site recreation includes hot springs and bicycles to rent
  • Just a 4-minute walk from Ogoto Onsen and a 2-minute drive from Lake Biwa
  • Free train station pick-up and train station drop-off shuttle service
Biwako Grand Hotel offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, an arcade/games room, and gift shops/newsstands are also featured at the business-friendly Biwako Grand Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Otsu ryokan.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Biwako Grand Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Futon bed fee: JPY 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Reviews

Biwako Grand Hotel Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 45 reviews
Rating 8 - Good. 15 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional hot spring hotel

You got everything you need in the hotel. Nice staff.
Stayed 1 night in Jun 2018

8/10 Good

ゆい

Stayed 1 night in Aug 2025

10/10 Excellent

Yuna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

昔ながらの良いホテル

Stayed 1 night in Aug 2025

8/10 Good

DAISUKE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二つのお部屋が垂直に位置していて、男女で使い分けたい場合などは便利だと思いました。家族で使うには、難しかったです。部屋風呂は最高！月が湖面に映り、幻想的な風景が見られました。
近江神宮に寄りました。
Stayed 1 night in Aug 2025

10/10 Excellent

Yee fun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025

6/10 Okay

yasuda

Liked: Staff & service, property conditions & facilities
2種類の浴室のパターンが一緒であった。
Stayed 1 night in Aug 2025

6/10 Okay

AKIKO

Travelled with family
Disliked: Amenities, property conditions & facilities
食事は選べたのでよかった。ふとんは普通
Stayed 1 night in Aug 2025

8/10 Good

Kazunari

Stayed 1 night in Jul 2025

8/10 Good

あつき

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が良かったです。
Stayed 2 nights in Jul 2025

8/10 Good

ちさの

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂も大きくて気持ちいい。 となりの部屋の騒音がはひどくて、残念！ スタッフに周辺の案内を尋ねても、周知度が低い。
Stayed 1 night in Jul 2025

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
またお世話になりたいと思う良いお宿でした。
Stayed 1 night in Jul 2025

10/10 Excellent

Kin Kwan Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025

8/10 Good

Chung Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Perez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
그냥 구글 맵에서 콕 찍어서 갔던 소도시 호텔인데, 온천수가 대박이었음. 뜨겁지도 차갑지도 않으면서 온천수 특유의 미끌미끌함과 맑은 물인데, 잠깐만 들어가 앉았다 나와도 피부가 매끈해지는 최고의 온천수임. 주변 풍광도 호수와 어우러져 너무나 멋짐. 조용하게 하루종일 뒹굴거리다 오기에 딱 좋은 호텔입니다. 식사도 좋았어요.
Stayed 2 nights in Jan 2019

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス

子供が魚介系が苦手なので、事前にその旨伝えていたら、お肉に代えてくれていて本当に助かりました。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호수가 보이는 온천 너무나도 아름답고 잘 쉬었다 갑니다
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정갈한 식사와 아늑한 방에서 잘쉬다 갑니다 노천탕이 갖춰져 있어 편안한 숙박을 할수 있습니다
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018