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Hotel Rosa Mística by Umbral

3.0 star property

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Photo gallery for Hotel Rosa Mística by Umbral

City view
Sun deck
Reception
City view from property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Bar

Explore the area

View in a map
Rua Francisco Marto 69, Ourem, 2495-448
  • Place, Sanctuary of Our Lady of Fatima
    ‪7 min walk‬
  • Place, Fatima Basilica
    ‪7 min walk‬
  • Place, Church of the Most Holy Trinity
    ‪10 min walk‬

Room options

View all photos for Basic Twin Room, Balcony, City View

Basic Twin Room, Balcony, City View | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Basic Twin Room, Balcony, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room, Balcony, City View

Basic Double Room, Balcony, City View | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Basic Double Room, Balcony, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room, Balcony, City View

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Basic Triple Room, Balcony, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Quadruple Room, Balcony, City View

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Basic Quadruple Room, Balcony, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel Rosa Mística by Umbral

Hotel with a seasonal outdoor pool, 8-minute walk to Sanctuary of Our Lady of Fatima
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli and a seasonal outdoor pool are on-site. Change of towels is available on request
Hotel Rosa Mística by Umbral offers 29 accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Fátima hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Hotel Rosa Mística by Umbral, you're just a quick walk from Sanctuary of Our Lady of Fatima. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and a terrace
  • On-site recreation includes a gym
  • Within a 10-minute walk of Sanctuary of Our Lady of Fatima and Church of the Most Holy Trinity
Hotel Rosa Mística by Umbral offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Hotel Rosa Mística by Umbral also features a terrace, room service (during limited hours), and a lift.

This 3-star Fátima hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Rosa Mística by Umbral has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • 4 private bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between midnight and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 5.5 for children
  • Late check-in fee: EUR 20 for check-in between midnight and 7:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7686
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residencia Rosa
Residencia Rosa Mistica
Residencia Rosa Mistica Fatima
Residencia Rosa Mistica Hotel
Residencia Rosa Mistica Hotel Fatima
Hotel Rosa Mistica Fatima
Rosa Mistica Fatima
Hotel Rosa Mistica Hotel

Hotel Rosa Mística by Umbral Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 73 reviews
Rating 8 - Good. 27 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MARK

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a total disappointment. We were charged extra for breakfast, which they claimed was an “American continental breakfast (hot)” — but it was absolutely awful. The receptionist insisted on cash only for payment and never gave us a receipt, which already felt suspicious. The next morning, the breakfast was terrible — cold food, poor quality, and definitely not worth the money. The rooms were not clean, and the hotel tries to charge you for everything, from basic amenities to small requests. By the time you add up all the hidden charges, you’ll spend more here than at a 5-star hotel — and get a fraction of the service. This place is a total scam targeting tourists. Do not stay here!
Stayed 1 night in Oct 2025

6/10 Okay

Uche

Travelled with partner
The hotel.needs refurbishing generally. Hotel staff were kind and courteous but a lot of things needs changing, towels, bed sheets toilets etc.
Stayed 9 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increible lugar
Stayed 1 night in Oct 2025

10/10 Excellent

Nazaren

Travelled with family
Liked: Cleanliness, property conditions & facilities
I recommend this hotel for the price and location. Near the sanctuary. The only thing is if you are coming from Fatima station going to hotel and dragging your suitcase the road is not good.Better to get uber or taxi.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Value!

What a great hotel. This definitely deserves an extra star, it should be a 4 star hotel, not 3. The room was a little small but big enough for me, my things and to have a bit of space to walk around. Everything is clean and modern and the location is great. The pool was also a nice touch. I would definitely stay there again.
Stayed 3 nights in Aug 2022

8/10 Good

Bogar, Houston

Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expedia does not say hotel is in a apartment complex. Tenants were rude and just giving dirty looks. AC stopped working the 2nd day and we were there for 9 days and they did nothing about it. It was super hot and all they provided was a fan. They weren’t able to switch us to another room. Not happy with this place. We would get to the hotel late and there would be homeless people by the door trying to come in the building. We would have to close the door quickly. I would not recommend staying here.
Stayed 1 night in Aug 2021

10/10 Excellent

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All you need in a place of workship

Hotel is clean, confortable and close from Fatima Santuary.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfortable.

Close to the sanctuary. Free parking. Basic but clean rooms.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff. Clean hotel. Convenient to visit Basilica
Stayed 1 night in Jun 2019

10/10 Excellent

Felipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Centrally located and convenient to walk to all sites! Great and helpful staff!
Stayed 3 nights in Apr 2019

10/10 Excellent

Thileeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is beautiful hotel nice and very helpful staff
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

Hotel is situated between the Fatima Sanctuary and the Stations of the Cross so it is great to be between the two main attractions of Fatima. Also, parking is free outside the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

location is great,

stayed only one night,I wish had more time.great lacation for my visit

6/10 Okay

Peter, Ottawa,Canada

Disliked: Staff & service, room comfort
Good experinence. Friendly. Quiet, Clean. If coffee maker provided, it will be better.

10/10 Excellent

mel et van , qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy too find, nice cute place! Clean and comfy!

Amazing! Clean, quiet, easy to find ! We enjoyed our stay at this hotel

4/10 Poor

Ian, Sydney

Disliked: Cleanliness, staff & service, room comfort

Fatima Foray

It was only "OK" - only 1 slow lift, no separate stairs, used hair shampoo sachet in the bathroom, staff were old and slow. Fatima itself is very touristy.

8/10 Good

Carla, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Helpful staff, nice bathrooms, good breakfast buffet included. Hotel is close to sanctuary and Valhinos.

10/10 Excellent

Rodrigo, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice and quiet hotel. Just refurbished and good quality/price. We'll be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relax

easy stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal Hotel for short term

Great Location easy to get there and normal hotel for 2 nigths, good wifi!!!

10/10 Excellent

Ileana

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, excelente ubicación
Stayed 2 nights in Oct 2025

4/10 Poor

Joyce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não tinha acolhimento algum
Stayed 1 night in Sep 2025

8/10 Good

Younghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a Nice balcony

It is a lovely hotel with a nice balcony. The swimming pool is nice but water was too cold to swim this season. The staff are friendly. The only issue was that in the morning, there was a sewage odor in the bathroom. At night, it was fine though. In general, we were happy with this hotel.
Stayed 2 nights in Sep 2025

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